Why has this happened to my Samsung Galaxy S2?

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Diverso

25-10-2011

Originally Posted by Biffo the Bear:
“Hmmm, in that case I'm stumped.

I know you've done the firmware reinstallation, but it might be worth doing a kernel reinstallation from the files on that website too. It suggest that they're only to revert the kernel back to normal post-rooting. If that doesn't work then I don't know.

If I were in your shoes and that hadn't worked, I'd try one more time to root and install a custom ROM to see if it is a software issue. If not, then you might have to contact T-Mobile.

I'm convinced it's a kernel issue though; looking back you said at the start that's the only thing you fiddled with, and we all assumed you meant the firmware!”

I have been loosing it over the stupid angle, clearly its leaning towards the right but I don't know how to fix it. Having said that 2 of the three people I asked barely noticed the screen position so perhaps I should count myself lucky I didn't do any real damage to my phone and wait for the next official update by T-mobile to hopefully straiten out any issues that may still exist.

Biffo the Bear

25-10-2011

Originally Posted by Diverso:
“I have been loosing it over the stupid angle, clearly its leaning towards the right but I don't know how to fix it. Having said that 2 of the three people I asked barely noticed the screen position so perhaps I should count myself lucky I didn't do any real damage to my phone and wait for the next official update by T-mobile to hopefully straiten out any issues that may still exist.”

Well, if you've reinstalled stock firmware and kernel, I think a software issue can be ruled out.

If the screen calibration options aren't helping, then I really do think there's a hardware error of some kind, and perhaps it's just coincidence that it manifested itself when you tried customising it?

If you've done a factory reset, go to the system update just to see if it has to re-'catch up' with any updates. If there's nothing there, then at least you'll be able to present it as a hardware problem.

Diverso

25-10-2011

Originally Posted by Biffo the Bear:
“
If you've done a factory reset, go to the system update just to see if it has to re-'catch up' with any updates. If there's nothing there, then at least you'll be able to present it as a hardware problem.”

I got the phone on the 15th of September and i don't pay insurance for it, could I get it replaced or repaired from T-mobile?

Dai13371

25-10-2011

I should think so. It is possible the screen is not sitting straight in the housing. I agree with Biffo, it is all a coincidence.

Biffo the Bear

25-10-2011

Originally Posted by Diverso:
“I got the phone on the 15th of September and i don't pay insurance for it, could I get it replaced or repaired from T-mobile?”

I have no idea - you'll have to speak to them. I'd still spend more time in trying to fix the problem before that - try the xda developer forums - they're a friendly bunch who are infinitely more tech-savvy than I (they're the ones who make the ROMs).

If they can't solve it, then you'll have to call T-Mobile.

Diverso

25-10-2011

Originally Posted by Dai13371:
“I should think so. It is possible the screen is not sitting straight in the housing. I agree with Biffo, it is all a coincidence.”

I will try my luck with T-mobile, anyone got a technical support number?

Diverso

25-10-2011

Originally Posted by Biffo the Bear:
“I have no idea - you'll have to speak to them. I'd still spend more time in trying to fix the problem before that - try the xda developer forums - they're a friendly bunch who are infinitely more tech-savvy than I (they're the ones who make the ROMs).

If they can't solve it, then you'll have to call T-Mobile.”

If I could convince T-mobile to take it back I think that would be the easiest thing.

unklesam

25-10-2011

I rooted mine the other day and the screen colours were over all over saturated, I unrooted and all was fine, If you end up having to return it rooting it might have put a count on the binary counter so that will need reset before send it back

Diverso

25-10-2011

Originally Posted by unklesam:
“I rooted mine the other day and the screen colours were over all over saturated, I unrooted and all was fine, If you end up having to return it rooting it might have put a count on the binary counter so that will need reset before send it back”

How do i reset that?

unklesam

25-10-2011

Originally Posted by Diverso:
“How do i reset that?”

You need a USB jig http://www.amazon.co.uk/SAMSUNG-GALA...9558546&sr=8-1

Diverso

25-10-2011

Originally Posted by unklesam:
“You need a USB jig http://www.amazon.co.uk/SAMSUNG-GALA...9558546&sr=8-1”

I can get my phone into download mode quite easily, why would I need that item?

Stiggles

25-10-2011

Originally Posted by Diverso:
“I can get my phone into download mode quite easily, why would I need that item?”

Because you can get into download mode but you cant reset the counter that shows you have rooted the phone which voids the warranty.

Diverso

25-10-2011

Originally Posted by Stiggles:
“Because you can get into download mode but you cant reset the counter that shows you have rooted the phone which voids the warranty.”

Thanks for clarifying, I have bought the item and it will be here in 2-3 days. I will use it and reinstall the software. Hopefully that sorts out the problem, if it doesn't I will contact T-mobile and see if they can replace or repair it. Thank you for your help guys

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