[Adam D]

I am not sure where else to try, i've contacted Swann support and they don't see to know much about what to do.

I currently have a networked Swann DVR. It's never been set up on a network before however it has been sat recording and doing its job for quite amount of time.

I am currently trying to get it set up local as i don't have proper internet access at the minute.

DVR Network Settings

Static IP - 192.168.0.111
Port 3100
Default Gateway 192.168.0.1
DNS 192.168.0.1

Router - port 3100 forwarded to 192.168.0.111

There are different ways of connecting to it. First you can just enter 192.168.0.111:3100 into the web browser, it should promt me for a username and password instead it brings up a blank web page with DxClient Netviewer in the title.

I use the DxClient software.. It connects to the DVR, when i press play it plays on the TV, when i select a camera is displays it on the TV but nothing at all on the PC, just a blank screen.

I am lost & i don't have access to try another pc however this is my main pc so kind of need it working on here especially when i try getting it set up for web.

Thanks

[chrisjr]

First thing that comes to mind is it needs a specific video codec or plug-in to make it work.

Though if you have software provided by the manufacturers i would have thought it would include any necessary codecs/plug-ins required.

Have you tried uninstalling the software then reinstalling it from scratch. or perhaps looking on their website for an update or new version? It could be the software you've got is not 100% compatible with the OS you are running as well.

But then again if you've spoken to the tech support at Swann they should know all this stuff anyway and should have told you to do this already?