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Error message on iPhone AOL


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Old 25-11-2011, 20:16
pnw72
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Join Date: May 2006
Posts: 104

Hi.

Today, i've just started getting this message, on my iPhone 3GS after nearly 2 years without problems.

"A copy has been placed in your outbox. The recipient "......@...." was rejected by the server because it does not allow relaying."

This is the message from 2 AOL accounts. However Yahoo & Gmail are working fine.

Any ideas why it would stop working suddenly?

I've googled the problem. Most answers ask to check the settings, but they all appear OK. And it's been working fine for ages, until today.

Best regards
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Old 25-11-2011, 20:29
pnw72
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PS.

This message occurs only for sending emails. I can receive emails as normal.
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Old 26-11-2011, 21:51
mondeo942
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Join Date: Sep 2004
Location: Edinburgh, Scotland
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FIXED!
Had the same problem. AOL had been working for months, stopped working for no reason. I checked the settings against aol's instructions and the username was wrong - aol state that the username should not have the @aol.com suffix but it did. The next problem encountered was that the iPad would not let me change the username under outgoing smtp settings. Answer is to do the following:
Go to settings -> mail ->aol account ->outgoing mail server.
Turn the primary smtp server off.
Create a new one for smtp.aol.com with the username without @aol.com at the end and your password.
The rest of the settings should populate automatically.
Good luck.
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Old 27-11-2011, 16:30
pnw72
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Fantastic!

Thank you.

Any idea why it just stopped working?

Does it matter that we're not using the primary server?

Best regards
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Old 27-11-2011, 21:01
mondeo942
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No idea why it stopped, must be a change to AOL's settings or something. I've had no problems with this fix so far but i'll report back if i do.
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Old 27-11-2011, 21:09
pnw72
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Join Date: May 2006
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I guess if there are any more problems, we could just delete and reinstall?

Cheers
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