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Getting Sky on a BT line |
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#1 |
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Forum Member
Join Date: Sep 2009
Posts: 397
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Getting Sky on a BT line
I am trying to find this out for a family member.
They had BT and were disconnected due to an unpaid bill dispute. They are trying to sort it out and have even gone as far as emailing the chairmans office (according to some forums this is a good way to go) but the response from this has been no different and in true BT style they are saying "stuff you, we don't want to sort this out, so we will throw you to the lions (aka debt collectors). Can they get Sky to take over the (now disconnected) BT line while there is a debt outstanding with BT? Any help is appreciated
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#2 |
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Forum Member
Join Date: Sep 2004
Posts: 1,687
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Quote:
I am trying to find this out for a family member.
They had BT and were disconnected due to an unpaid bill dispute. They are trying to sort it out and have even gone as far as emailing the chairmans office (according to some forums this is a good way to go) but the response from this has been no different and in true BT style they are saying "stuff you, we don't want to sort this out, so we will throw you to the lions (aka debt collectors). Can they get Sky to take over the (now disconnected) BT line while there is a debt outstanding with BT? Any help is appreciated ![]() do you have broadband on the line ? |
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#3 |
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Forum Member
Join Date: Oct 2001
Posts: 26,378
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Quote:
Can they get Sky to take over the (now disconnected) BT line while there is a debt outstanding with BT?
Your relative just needs to place an order with Sky who will forward it to Openreach. |
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#4 |
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Forum Member
Join Date: Sep 2008
Posts: 534
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As already said, BT cannot stop anyone moving to Sky for service, but they may have already put a note on your relatives credit file, which may affect the way Sky view them as a potential customer
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#5 |
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Forum Member
Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
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Quote:
They are trying to sort it out and have even gone as far as emailing the chairmans office (according to some forums this is a good way to go) but the response from this has been no different and in true BT style they are saying "stuff you, we don't want to sort this out, so we will throw you to the lions (aka debt collectors).
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#6 |
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Forum Member
Join Date: Oct 2001
Posts: 26,378
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Quote:
I have often recommended a letter to BT's Chairman (Sir Christopher Rake). (Rather than an email to his Office.) I have never know this fail to get things resolved.
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#7 |
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Forum Member
Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
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Quote:
Or it could just be the case that the disputed charges are actually correct.
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