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BT Diverse 4010 Executive weird problems


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Old 23-12-2011, 12:38
Muzer
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Join Date: Feb 2004
Location: Andover, Hampshire, UK
Posts: 3,624

We've had a BT Diverse 4010 Executive for ages, and my father really likes it for some reason. A while back, the batteries died - we just got around to replacing them, but now, it seems to connect to the base station (it displays "Base 1" and a full signal indicator), but doing any of the following things just returns you to the main screen:

* Pressing green (before or after entering a number)
* Attempting to access the INT menu
* Attempting to access base settings


I do not have another similar phone for testing purposes (I have some Panasonic ones but they probably aren't compatible). I have tried reregistering the phone through various means, clearing the directory (which I can access), doing a handset reset via the menu, and holding the page button on the handset whilst turning the mains power on (I read that from a 2008 thread). Nothing seems to work. Any suggestions on ways to do a complete factory reset?
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