WRONG!
All the Housing Officers I know work in the field of "Social Housing" (Local Authorities or Housing Associations). They provide real accommodation solutions to low income families and the homeless. They are also involved in the administration and maintenace of the properties for their tenants.
It can be a pretty demanding job because they have to often deal with irate tenants (and potential tenants), juggling housing waiting lists, housing welfare problems and the like.
I work in Housing Benefits on the customer care side of things, but we share premises with a newly established Housing Association and I reckon the Housing Officers get more grief from the punters than us Benefits Botchers do.
Housing Officers are relatively low paid yet provides a vital public service. I reckon it's a damn decent job, certainly nothing to be embarrassed about.
Lets give some credit to the boy.