DS Forums

 
 

Faulty TV, What are my rights?


Reply
Thread Tools Search this Thread
Old 17-01-2012, 20:09
PosterGirl
Forum Member
 
Join Date: Dec 2005
Posts: 277

My TV has decided to break today and it isnt even a year old.(Bought the end of Jan 2011)

Have looked online at possible solutions to fix it but it seems like its dead.
I have my receipt and am planning on going into Currys tomorrow to sort it out i am just wondering if i am entitled to a straight refund/exchange or will they only offer a repair? Being in the year i imagine i have the right to an exchange first dont i? Thanks
PosterGirl is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 17-01-2012, 20:16
alan1302
Forum Member
 
Join Date: Jul 2008
Location: West Yorks
Posts: 6,180
Think they will offer a repair rather than an exchange/refund - think it's just the first 6 months that they have to replace...I expect someone will be along soon to put me right! LOL
alan1302 is offline   Reply With Quote
Old 17-01-2012, 20:38
chrisjr
Forum Member
 
Join Date: May 2004
Location: Reading
Posts: 27,926
Read this

http://www.oft.gov.uk/business-advic.../sogaexplained

It is aimed at retailers but a great deal of the information is relevant to customers as well. Section 5 esspecially.
chrisjr is online now   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 16:59.