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Old 22-10-2004, 20:32
Lizteria
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Join Date: Feb 2004
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Has anyone else had problems sending text messages today? My son and I are both on O2 with the 300 free text sims, but neither of us have been able to text anyone today.
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Old 22-10-2004, 21:20
lee18xx
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Same here, three of my family are on this plan and cannot send text messages.

It's becoming an outrage with o2 - topup problems, then missing credit now no SMS...they need to sort themselves out or face loosing customers
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Old 22-10-2004, 22:09
Lizteria
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Only the techie experts will know what this means, but the message failed status is given as 38. Anyone know what that means?
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Old 22-10-2004, 22:53
lee18xx
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I'd guess that 38 refers to the number of customers o2 will have left at the end of this mess....
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Old 22-10-2004, 23:06
top banana
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You try getting hold of o2.
every time I try to phone them constantly in a queue..... like it from 8am to 9pm..... and when you do get through all they say is that ' sorry all our systems are down please call back later'

Because of this i cancelled my contract....
took 1.5 hours in a queue for customer services
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Old 22-10-2004, 23:29
a04188
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Originally Posted by bignose87
Same here, three of my family are on this plan and cannot send text messages.

It's becoming an outrage with o2 - topup problems, then missing credit now no SMS...they need to sort themselves out or face loosing customers
they've lost me

i got a genie, but it wouldn't let me spend my £2.50 free top up and when i tried to put a tenner on my phone it wouldn't work either
i wouldn't phone and get help as customer service costs 50p a minute!
I've had numerous other problems with a previous sim card too so now i've changed

there is loads of complaints for o2 on www.blagger.com
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