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orange canceling my free internet.
steve75
01-02-2012
When i purchased my galaxy mini from an orange store at the beginning of august, i got a message saying i would get 250 mb free for the next 12 months. I am on payg . Today a message came through saying my 12 months expire beginning of March thats 4 months early. Can they do this. A guy in the store told me as i hadn't signed any agreement then they can withdraw at any time. He then tried to sell me a contract.
carguy143
01-02-2012
Call their customer services and ask what's going on. The guy in the shop may be right but he may also get a commission for signing you in to a contract.
steve75
02-02-2012
Called them last night. The phone was purchased Sept 3. This is also the start date for the free 12 months data. So if it finishes match i will only had 6months. Expecting a call back from orange to resolve it today or tomorrow at latest. You prob right about the commission. I work near phone shops every morning before opening you see the staff sitting with the manager being told what contracts to push.
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