BBC iPlayer "not in UK" message

Sallyann4 · 10-02-2012, 16:35

I have Virgin cable and watch iPlayer on various PC's on my home network.
But I've been given an IBM laptop that won't run iPlayer - I get the 'you are not in the UK' message. The laptop runs XP and has all the latest patches and UK settings. Turning off the firewall and virus checker makes no difference.
Any ideas please?

BKM · 10-02-2012, 16:50

Quote:

Originally Posted by Sallyann4

I have Virgin cable and watch iPlayer on various PC's on my home network.
But I've been given an IBM laptop that won't run iPlayer - I get the 'you are not in the UK' message. The laptop runs XP and has all the latest patches and UK settings. Turning off the firewall and virus checker makes no difference.Any ideas please?

Only that this should not be possible!!!!

The BBCs servers should be looking at the incoming IP address which, like every other system on your home network, the IBM should be acquiring by DHCP from your router (or it could not connect out!)

Sallyann4 · 10-02-2012, 17:14

Yes I know it shouldn't be possible but it is!

If I use this laptop to log onto speedtest.net it tells me I'm using the same Virgin IP address as all my other PC's which play iPlayer perfectly.

alanwarwic · 10-02-2012, 20:09

It's likely to be using a Tor and/or the PC has malware routing intercepting all traffic/ using a dodgy proxy server.

Start with Tor and look it up on wiki.

Sallyann4 · 11-02-2012, 11:38

Quote:

Originally Posted by alanwarwic

It's likely to be using a Tor and/or the PC has malware routing intercepting all traffic/ using a dodgy proxy server.

Start with Tor and look it up on wiki.

That was my first thought Alan, but as I said above when I connected to speedtest.net it told me my address was the correct Virgin one.

I've just done another test connecting to an ftp server and that also identified my correct address.

MeanMint · 11-02-2012, 13:04

Under the TCP/IP4 properties is it automatically picking up the DNS server or is there an entry in there

Sallyann4 · 11-02-2012, 13:54

It's set to OpenDNS.

MeanMint · 11-02-2012, 14:16

and are all you devices connected to Open DNS

Sallyann4 · 11-02-2012, 17:17

Yes, I use OpenDNS settings on everything. The first thing I did when the laptop wouldn't see iPlayer was to enter the OpenDNS settings to match my other PCs.

10-02-2012, 16:35	#1
Sallyann4 Forum Member Join Date: Jul 2011 Posts: 11	BBC iPlayer "not in UK" message I have Virgin cable and watch iPlayer on various PC's on my home network. But I've been given an IBM laptop that won't run iPlayer - I get the 'you are not in the UK' message. The laptop runs XP and has all the latest patches and UK settings. Turning off the firewall and virus checker makes no difference. Any ideas please?

10-02-2012, 16:50	#2
BKM Forum Member Join Date: Jul 2007 Posts: 6,288	Quote: Originally Posted by Sallyann4 I have Virgin cable and watch iPlayer on various PC's on my home network. But I've been given an IBM laptop that won't run iPlayer - I get the 'you are not in the UK' message. The laptop runs XP and has all the latest patches and UK settings. Turning off the firewall and virus checker makes no difference.Any ideas please? Only that this should not be possible!!!! The BBCs servers should be looking at the incoming IP address which, like every other system on your home network, the IBM should be acquiring by DHCP from your router (or it could not connect out!)

10-02-2012, 17:14	#3
Sallyann4 Forum Member Join Date: Jul 2011 Posts: 11	Yes I know it shouldn't be possible but it is! If I use this laptop to log onto speedtest.net it tells me I'm using the same Virgin IP address as all my other PC's which play iPlayer perfectly.

10-02-2012, 20:09	#4
alanwarwic Forum Member Join Date: Oct 2003 Location: the wild world web Posts: 28,132	It's likely to be using a Tor and/or the PC has malware routing intercepting all traffic/ using a dodgy proxy server. Start with Tor and look it up on wiki.

11-02-2012, 11:38	#5
Sallyann4 Forum Member Join Date: Jul 2011 Posts: 11	Quote: Originally Posted by alanwarwic It's likely to be using a Tor and/or the PC has malware routing intercepting all traffic/ using a dodgy proxy server. Start with Tor and look it up on wiki. That was my first thought Alan, but as I said above when I connected to speedtest.net it told me my address was the correct Virgin one. I've just done another test connecting to an ftp server and that also identified my correct address.

11-02-2012, 13:04	#6
MeanMint Forum Member Join Date: Feb 2006 Posts: 420	Under the TCP/IP4 properties is it automatically picking up the DNS server or is there an entry in there

11-02-2012, 13:54	#7
Sallyann4 Forum Member Join Date: Jul 2011 Posts: 11	It's set to OpenDNS.

11-02-2012, 14:16	#8
MeanMint Forum Member Join Date: Feb 2006 Posts: 420	and are all you devices connected to Open DNS

11-02-2012, 17:17	#9
Sallyann4 Forum Member Join Date: Jul 2011 Posts: 11	Yes, I use OpenDNS settings on everything. The first thing I did when the laptop wouldn't see iPlayer was to enter the OpenDNS settings to match my other PCs.

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BBC iPlayer "not in UK" message