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Bad Day In Bangalore


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Old 18-02-2012, 08:59
janet owen
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Join Date: Nov 2009
Location: Gwynfryn,Wrexham 1350ASL
Posts: 1,960

I and neighbours lost all lines on 10th February,the weight of ice on trees cut the main line, reconnected yesterday at 4.00pm, off for a week.

I have two lines one BT one AOL, all I can say is both call centres are as bad as each other, in desperation myself & neighbours hunted down an open reach engineer, to explain the main line with 20 pairs was on the ground, as India was incapable of understanding.

Open Reach engineer reported the problem on Sunday ,but it still took five days to sort it, Engineers on site yesterday had a worksheet listing only one line effected & were amazed to find that everyone was cut off & why it took so long to get them out.

In fairness the openreach guys did a good temporary job
India tells me Tree cutters are arriving on Monday, Oh for a real UK call centre. I might add this area is mobile dead as well.
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