Hi all
I got a new Blackberry Bold 9900 last weekend and changed from Vodafone to Orange and kept the same number. Phone worked well throughout this changeover.
I had really poor service with Orange so I therefore have cancelled my Orange contract and signed up for another Vodafone contract with a new number (all done above board with phone shop).
However, some internet features will not work (e-mail, BBM) with the Vodafone sim in. I have tried to log into Blackberry ID but I keep getting error reports.
I am assuming that all of my data is linked to the Orange sim and that needs to be de-activated first - which I presumed would be done when the contract was cancelled by the shop yesterday??
Am I missing something important? Any advice? Looking on Blackberry forums is sending me into a panic as I don't know phone jargon very well. A lot of people are saying to do a security wipe but on which sim should I do this?? I still have the Orange sim and everything seems to work with that one in but obviously I am now with Vodafone again so need to get this activated and working
I got a new Blackberry Bold 9900 last weekend and changed from Vodafone to Orange and kept the same number. Phone worked well throughout this changeover.
I had really poor service with Orange so I therefore have cancelled my Orange contract and signed up for another Vodafone contract with a new number (all done above board with phone shop).
However, some internet features will not work (e-mail, BBM) with the Vodafone sim in. I have tried to log into Blackberry ID but I keep getting error reports.
I am assuming that all of my data is linked to the Orange sim and that needs to be de-activated first - which I presumed would be done when the contract was cancelled by the shop yesterday??
Am I missing something important? Any advice? Looking on Blackberry forums is sending me into a panic as I don't know phone jargon very well. A lot of people are saying to do a security wipe but on which sim should I do this?? I still have the Orange sim and everything seems to work with that one in but obviously I am now with Vodafone again so need to get this activated and working