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Does tmobiles full monty plan 'unlimited internet' really mean that? |
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#1 |
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Forum Member
Join Date: Jul 2009
Location: Docklands, London
Posts: 2,255
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Does tmobiles full monty plan 'unlimited internet' really mean that?
So ive finally got round to upgrading (htc sensation xe if anyone is interested) and asked to change my contract to the £36 per month full monty.
The woman on the phone was ok, but didnt seem that knoweledgeable - so i said to her is the unlimited internet truly unlimited and she said yes, she also confirmed it also relates to tethering. Im still a bit wary though..,.can anyone here confirm that it is really unlimited. im not a heavy user, but will probably use it more than my laptop which is a bit old and i dont want to get a new one - perhaps 3gb max a month? |
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#2 |
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Forum Member
Join Date: Nov 2011
Location: Norwich
Posts: 570
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Quote:
So ive finally got round to upgrading (htc sensation xe if anyone is interested) and asked to change my contract to the £36 per month full monty.
The woman on the phone was ok, but didnt seem that knoweledgeable - so i said to her is the unlimited internet truly unlimited and she said yes, she also confirmed it also relates to tethering. Im still a bit wary though..,.can anyone here confirm that it is really unlimited. im not a heavy user, but will probably use it more than my laptop which is a bit old and i dont want to get a new one - perhaps 3gb max a month? |
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#3 |
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Forum Member
Join Date: Jul 2009
Location: Docklands, London
Posts: 2,255
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Thats great news then! Now all I need to do is get a decent battery for the thing........
Thanks. |
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#4 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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It is unlimited yeah but they cap the download speed to 3.8mb i think and the upload is capped at 0.6mb
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#5 |
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Forum Member
Join Date: Oct 2002
Posts: 282
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and voip is blocked.
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#6 |
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Forum Member
Join Date: Sep 2003
Location: Bristol (BBC1 West)
Posts: 15,143
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Quote:
and voip is blocked.
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#7 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Does that mean Skype won't work?
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#8 |
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Forum Member
Join Date: Nov 2011
Location: Norwich
Posts: 570
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Quote:
and voip is blocked.
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#9 |
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Forum Member
Join Date: Mar 2009
Posts: 14,545
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They used to block the SIP ports, has this stopped now then?
http://forum.sipsorcery.com/viewtopic.php?f=6&t=3295 http://www.wirelessforums.org/uk-tel...ta-118316.html |
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#10 |
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Forum Member
Join Date: Nov 2011
Location: Norwich
Posts: 570
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Quote:
They used to block the SIP ports, has this stopped now then?
http://forum.sipsorcery.com/viewtopic.php?f=6&t=3295 http://www.wirelessforums.org/uk-tel...ta-118316.html |
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#11 |
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Forum Member
Join Date: Apr 2003
Posts: 4,185
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Quote:
Does that mean Skype won't work?
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#12 |
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Forum Member
Join Date: Oct 2002
Posts: 282
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Ventrillo is defo blocked and so is google voice on some plans.
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#13 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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There are no restrictions on The Full Monty plan - all ports should be open and free to use.
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#14 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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Speeds are capped on Full Monty tho
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#15 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,966
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No they are not.
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#16 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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They were to start with - but that was an error.
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#17 |
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Forum Member
Join Date: Oct 2011
Posts: 695
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It is capped for some! My partner got the Full Monty a week ago and it never gets above 3.8.
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#18 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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Yeah the download it capped for some people and the upload is capped for everyone at 0.6kbps
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#19 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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Quote:
It is capped for some! My partner got the Full Monty a week ago and it never gets above 3.8.
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#20 |
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Forum Member
Join Date: Oct 2011
Posts: 695
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Quote:
Once again I refer to my argument on a different thread - what do you need to use on your phone that requires that kind of speed? I can happily stream Sky Go on my iPad at 1.8MBit with excellent picture quality......
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#21 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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I don't think any cap on your account is intentional...
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#22 |
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Forum Member
Join Date: Oct 2011
Posts: 695
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So you think me being stuck on 1.9Mbps for two years and when everyone was kicking off about the Full Monty, I suddenly go up to 3.8, but am capped again, is not intentional?
And my partner getting a new contract (Full Monty) being capped at 3.8 is not intentional either? Their Twitter team can go on and on about it being down to circumstances (before I was fobbed off with them saying 1-2Mbps is normal speed when I was capped at 1.9), but if I can't get more than 3.8 on a Samsung Galaxy S II (just mentioning it to show that the phone is not the problem) with the phone showing H+, no matter when or where, I always hit that wall at 3.8, there is some kind of cap in place! I don't get 3.9, not 4.0, it's always up to 3.8. |
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#23 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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I'm not in a position to comment officially as I deal with more of the Orange side of the business. However, for what it's worth, I'm looking forward to getting my new phone on The Full Monty next week (iPhone 4S) and will be more than happy with 3.8MBit if that's the highest it goes, because quite frankly that's more speed than I'll need on a mobile phone.
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#24 |
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Forum Member
Join Date: Oct 2011
Posts: 695
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I have noticed you like to play the "no need for more speed" card. I have pointed it out on a different thread, I will here again: I don't like them lying about it. It doesn't matter if I need more speed or not. I honestly appreciate your contribution to this forum, but you can't excuse everything with 1.8Mbps is enough for streaming.
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#25 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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I do happen to agree with denyo1977... Whether the speed is needed or not its the fact that T-Mobile are capping everyone in the first place, and lying about it! They also said it was a mistake! As denyo said I do appreciate your contribution but it's still not right they are lying to their p[aying customers. Also you say you don't need the speed but everyone's uses are different, 1.8 isnt good for downloading because I used to be capped at that and the fact they are capping the upload at about half a meg is not good at all. If Orange can give speeds of like 7meg why can't T-Mobile.
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