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Blackberry Orange help |
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#1 |
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Forum Member
Join Date: Jul 2011
Location: Birmingham, United Kingdom.
Posts: 113
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Blackberry Orange help
I used my orange pay as you go sim card from my old lg cookie, inserting this in my new bb curve.
Unsure how to activate blackberry messenger (cant accept anyone or use it properly) and be able to use apps without having to access a wifi hotspot What numbers do i call or any alternatives? |
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#2 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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Quote:
I used my orange pay as you go sim card from my old lg cookie, inserting this in my new bb curve.
Unsure how to activate blackberry messenger (cant accept anyone or use it properly) and be able to use apps without having to access a wifi hotspot What numbers do i call or any alternatives? |
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#3 |
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Forum Member
Join Date: Jul 2011
Location: Birmingham, United Kingdom.
Posts: 113
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Quote:
Call 450 and speak to customer services. i think u need BB services added
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#4 |
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Forum Member
Join Date: Sep 2006
Location: Planet Love
Posts: 151
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Have you registered and set up a BlackBerry ID on the website?
If not, BBM won't work and you won't be able to install any apps. |
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#5 |
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Forum Member
Join Date: Feb 2011
Location: Yorkshire
Posts: 2,061
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Quote:
Did that but still cant use bbm.
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#6 |
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Forum Member
Join Date: Apr 2003
Location: Coventry
Posts: 3,007
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Is it a Curve 8520? If so then it should say 'EDGE' or 'GPRS' in the top right by the signal indicator, if it is in lowercase like 'gprs' or 'edge' then it's not connected to the BB service.
If it's a Curve 9300 or 9360 then it should say 3G (in capitals) and have a BB logo next to the signal level. Again if it says '3g' then it's not connecting to the BB service. If this is the case then it looks like Orange haven't set up your account correctly and you'll have to call them. |
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#7 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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What was said above. On Pay as you Go (on Orange) it's a 2 step process for the operator. Firstly they have to add the Blackberry APN marker on your subscription (using an application called JTi for those who are interested) and then once that product is registered the operator goes into another application (CS Portal) and registers the billing subscription. It costs £5 a month and is deducted once a month until you text BB STOP to 247. It can take up to 24 hours to activate, and once registered you then activate the services via the handset.
Oh, and there is a cool support page for Orange customers here: http://www.blackberry.co.uk/orange Hope that helps
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