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Blackberry Orange help
Shez Palmer
05-03-2012
I used my orange pay as you go sim card from my old lg cookie, inserting this in my new bb curve.

Unsure how to activate blackberry messenger (cant accept anyone or use it properly) and be able to use apps without having to access a wifi hotspot


What numbers do i call or any alternatives?
ajh94
05-03-2012
Originally Posted by Shez Palmer:
“I used my orange pay as you go sim card from my old lg cookie, inserting this in my new bb curve.

Unsure how to activate blackberry messenger (cant accept anyone or use it properly) and be able to use apps without having to access a wifi hotspot


What numbers do i call or any alternatives?”

Call 450 and speak to customer services. i think u need BB services added
Shez Palmer
05-03-2012
Originally Posted by ajh94:
“Call 450 and speak to customer services. i think u need BB services added”

Did that but still cant use bbm.
Pleasureseeker
06-03-2012
Have you registered and set up a BlackBerry ID on the website?

If not, BBM won't work and you won't be able to install any apps.
shhftw
06-03-2012
Originally Posted by Shez Palmer:
“Did that but still cant use bbm.”

You may need to reboot the phone once the BB service has been added, quickest way is battery out!
*Joe*
06-03-2012
Is it a Curve 8520? If so then it should say 'EDGE' or 'GPRS' in the top right by the signal indicator, if it is in lowercase like 'gprs' or 'edge' then it's not connected to the BB service.

If it's a Curve 9300 or 9360 then it should say 3G (in capitals) and have a BB logo next to the signal level. Again if it says '3g' then it's not connecting to the BB service. If this is the case then it looks like Orange haven't set up your account correctly and you'll have to call them.
plymouthbloke1974
06-03-2012
What was said above. On Pay as you Go (on Orange) it's a 2 step process for the operator. Firstly they have to add the Blackberry APN marker on your subscription (using an application called JTi for those who are interested) and then once that product is registered the operator goes into another application (CS Portal) and registers the billing subscription. It costs £5 a month and is deducted once a month until you text BB STOP to 247. It can take up to 24 hours to activate, and once registered you then activate the services via the handset.

Oh, and there is a cool support page for Orange customers here:

http://www.blackberry.co.uk/orange


Hope that helps
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