|
||||||||
Orange Data Down |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Feb 2010
Posts: 272
|
Orange Data Down
Afternoon all
Data seems to be down in Colchester (CO4). Any one else having problems today? |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Oct 2005
Posts: 2
|
Same here in Edinburgh
Not had data for over an hour. Phone working fine though.
|
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
|
Hi,
We're currently experiencing an issue with our data service. It is not location specific and will affect users whether they are on Orange or roaming on T-Mobile. Currently we have no ETA for a fix. Please only call 150 for other queries at the moment as CSR's have no further info at this time. Should I get any further info I'll be happy to advise on here if it helps. Thanks. |
|
|
|
|
|
#4 |
|
Forum Member
Join Date: Dec 2009
Posts: 27
|
Yup, was on the phone to them as everyone in my office was moaning about having no signal.
Seems to be a national outage - and the girl I spoke to advised me it would be sorted 'within 24 to 48 hours' - if it's gonna be that length of time I'll be wanting 2 days' worth of line rental back then please! |
|
|
|
|
|
#5 |
|
Forum Member
Join Date: Feb 2010
Posts: 272
|
Thanks plymouthbloke1974
![]() Hopefully it will be sorted sooner rather then later |
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Jul 2005
Posts: 3,474
|
Quote:
Thanks plymouthbloke1974
![]() Hopefully it will be sorted sooner rather then later
|
|
|
|
|
|
#7 |
|
Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
|
Quote:
Yup, was on the phone to them as everyone in my office was moaning about having no signal.
Seems to be a national outage - and the girl I spoke to advised me it would be sorted 'within 24 to 48 hours' - if it's gonna be that length of time I'll be wanting 2 days' worth of line rental back then please! |
|
|
|
|
|
#8 |
|
Forum Member
Join Date: Jul 2005
Posts: 3,474
|
Quote:
If you've lost signal altogether then that's a separate issue to the topic subject. That may indeed take a few days to resolve I'm afraid. Depends on the nature of the fault....
I would hope orange would A) communicate the outage and resumption to its users by text.B) compensate its users for the outage (maybe some freebies as a sweetener) Some people rely on data for their business! Whilst a presence on digital spy is commendable its not formal communication! |
|
|
|
|
|
#9 |
|
Forum Member
Join Date: Oct 2004
Location: Potterspury
Posts: 930
|
Quote:
A few days is pretty shocking to be honest!
I would hope orange would A) communicate the outage and resumption to its users by text.B) compensate its users for the outage (maybe some freebies as a sweetener) Some people rely on data for their business! Whilst a presence on digital spy is commendable its not formal communication! |
|
|
|
|
#10 |
|
Forum Member
Join Date: Jun 2003
Location: Suffolk
Posts: 932
|
Wonder if this has anything to do with the 'solar storm' that was expected to disrupt things?
|
|
|
|
|
|
#11 |
|
Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,905
|
Looks like it has just come back for me in Reading.
It was down earlier and I have just looked and the 3G data symbol reappeared on the phone within a couple of seconds. Wonder how long for though... |
|
|
|
|
|
#12 |
|
Forum Member
Join Date: Jul 2005
Posts: 3,474
|
Quote:
Looks like it has just come back for me in Reading.
It was down earlier and I have just looked and the 3G data symbol reappeared on the phone within a couple of seconds. Wonder how long for though... I'm on a galaxy nexus ...... |
|
|
|
|
|
#13 |
|
Forum Member
Join Date: Oct 2004
Location: Potterspury
Posts: 930
|
No, the Orange ones will work.
|
|
|
|
|
#14 |
|
Forum Member
Join Date: Jul 2005
Posts: 3,474
|
Quote:
No, the Orange ones will work.
So do I know which I'm connecting to??? |
|
|
|
|
|
#15 |
|
Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
|
Pleased to advise that data sessions are returning to normal. If you are still having issues, turn off your device for 30 secs and retry.
Thanks
|
|
|
|
|
|
#16 |
|
Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,905
|
Quote:
Cheers.
So do I know which I'm connecting to??? Mind you I've only seen it do it once or maybe twice though. |
|
|
|
|
|
#17 |
|
Forum Member
Join Date: Feb 2008
Location: London
Posts: 7,851
|
When I last tried it about 1pm I could not connect to the internet. Glad I'm not the only one having problems. Have not checked it since though.
|
|
|
|
|
|
#18 |
|
Forum Member
Join Date: Jul 2007
Posts: 369
|
|
|
|
|
|
|
#19 |
|
Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
|
I lost data earlier too, I'm in Essex, so did my mate on Orange, I then forced mine onto T-Mobile and got H+ back, I always had signal, I just lost the H when I was in the orange network.
I had no data for about 45 mins (on orange), then it was back. there was an outage like this for a short ammount of time a few weeks ago on Orange and I was affected (in Essex) - weird :/ maybe its hiccups in their systems cos I know they are doing some network upgrades (like HSPA+ and stuff). |
|
|
|
|
|
#20 |
|
Forum Member
Join Date: Dec 2007
Posts: 15,027
|
Bloody solar flair
|
|
|
|
![]() |
|
All times are GMT. The time now is 12:54.



