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Old 10-03-2012, 13:49
zoepaulpenny
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HELLO, i have received a letter this morning, from LG telling me that my 12 months warranty expires on the 14 of may, and it is advisable to extend it with DOMESTIC AND GENERAL. they are asking for £54-88 over 10 monthly payments of £4-49.
this upgrades the warranty to two years...

question is it worth it??????, and yes i do have house-hold insurance but not sure if the TV is covered!! thanks for constructive advice..
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Old 10-03-2012, 14:19
XxBlaKOuTZxX
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There's always a chance that your tv could become faulty. I bought a 55" Samsung and phoned D n G to get a quote on extending the warranty and was told it would cost £495.
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Old 10-03-2012, 14:21
Nigel Goodwin
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question is it worth it??????, and yes i do have house-hold insurance but not sure if the TV is covered!! thanks for constructive advice..
Household insurance doesn't normally cover TV failures, it's up to you if you feel it's worth taking out.
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Old 10-03-2012, 14:28
call100
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The problem with warranties is, you don't know how good or bad it is until you claim. Personally I find them a rip off and try to avoid whenever possible.....A free one from the likes of John Lewis is always welcomed though....
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Old 10-03-2012, 14:41
zoepaulpenny
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still have to think it through!! thanks for comments..
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Old 10-03-2012, 15:24
flagpole
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there are 3rd party warranties available.
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Old 10-03-2012, 15:30
Deacon1972
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Under a fiver for 10 months seems reasonable for two years peace of mind, I would have a look at the terms and conditions just to see what it covers. Does it cover the item for the next two years or just extends it two years, so the cover only runs until may 14th 2013.

At the end of the day it's entirely up to you. If I had paid cover for all the electrical items I have had over the years I would seriously be out of pocket, as it is, if something failed tomorrow I'd still be in pocket in respect of what I would have paid out. I consider myself lucky with what I have purchased, nothing else.
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Old 10-03-2012, 16:30
Nigel Goodwin
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The problem with warranties is, you don't know how good or bad it is until you claim.
D&G are the original TV warranty company, and probably still the best of them all - they ran extended warranties directly for most of the big names, including Sony and Panasonic.
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Old 10-03-2012, 17:25
call100
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D&G are the original TV warranty company, and probably still the best of them all - they ran extended warranties directly for most of the big names, including Sony and Panasonic.
That makes them different.......How?
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Old 10-03-2012, 17:34
mac2708
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Basic D&G terms here
http://www.domgen.com/products/exten...roduction.html

In experience they are reliable and trustworthy.
Some time ago I had Panasonic DVD recorder covered by one of their 5 year warranties.
When it developed a fault I phoned them and they collected it within 24 hours and it was returned 4 days later
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Old 10-03-2012, 18:01
Chris Frost
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HELLO, i have received a letter this morning, from LG telling me that my 12 months warranty expires on the 14 of may, and it is advisable to extend it with DOMESTIC AND GENERAL. they are asking for £54-88 over 10 monthly payments of £4-49.
this upgrades the warranty to two years...

question is it worth it??????, and yes i do have house-hold insurance but not sure if the TV is covered!! thanks for constructive advice..
If it was Sony or Panasonic I'd say no. But with LG I think two extra years cover for £25 a year is a no brainer. Sods Law says you won't need it. But if you don't take the offer then then the TV is certain to go belly up. I'd ask them if they'll do you 4 years for a hundred quid. That would be a bargain.... Bet they won't though
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Old 10-03-2012, 18:13
cbram1970
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Have to be careful with these extended warranties. What happens if the Television cannot be repaired. You will probably end up with a graded stock same model or one of equal specification, and if they are not available, a possible partial refund which is not enough to even buy what you had in the first place.
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Old 10-03-2012, 19:34
zoepaulpenny
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Have to be careful with these extended warranties. What happens if the Television cannot be repaired. You will probably end up with a graded stock same model or one of equal specification, and if they are not available, a possible partial refund which is not enough to even buy what you had in the first place.
well it just said's in the reminder if the TV cannot be fixed,
they will replace with a bran new one! whether it is graded stock have yet to find out!!
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Old 10-03-2012, 20:06
Nigel Goodwin
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That makes them different.......How?
I would have expected 'best' to have given that away?
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Old 10-03-2012, 20:16
Deacon1972
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If it was Sony or Panasonic I'd say no. But with LG I think two extra years cover for £25 a year is a no brainer. Sods Law says you won't need it. But if you don't take the offer then then the TV is certain to go belly up. I'd ask them if they'll do you 4 years for a hundred quid. That would be a bargain.... Bet they won't though
Is it for two years?

The way it is worded says to me it's an extension of the original warranty, therefore it will run until May 2013. The cost would then be £55 for 12 months. Recommend the OP checks the T&C's.
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Old 10-03-2012, 20:16
call100
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I would have expected 'best' to have given that away?
No good changing the quote....it was.. 'probably still the best', which I took as your opinion....
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Old 11-03-2012, 01:12
emptybox
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Is it for two years?

The way it is worded says to me it's an extension of the original warranty, therefore it will run until May 2013. The cost would then be £55 for 12 months. Recommend the OP checks the T&C's.
Yes the £55 is for a year's cover, to take the TV to 2 years old. They will ask more for the next year's cover.

I have a similar policy with D&G for my Samsung TV.
The TV cost £650, then after the year's guarantee ran out I was charged £63 (in monthly installments) for an extra year. The following year is costing about £80.
I will stop it once the TV is 3 year's old.

I don't usually bother with these policies, but I'd heard that Samsungs can be unreliable, so I thought it was worth it to make sure I got 3 years at least out of it.
The terms are that if the TV goes wrong then they send out someone to repair it at your home, and if it can't be repaired then you get a new set.

I realise it takes the price of the telly up to nearly £800, but TBH that was my maximum budget when I bought the set in the first place.
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Old 11-03-2012, 14:10
cbram1970
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well it just said's in the reminder if the TV cannot be fixed,
they will replace with a bran new one! whether it is graded stock have yet to find out!!
There is a section on their website that says for out of manufacturer warranty there could be a contribution towards the cost of the new Television. I work for a certain manufacturer and if a Television cannot be repaired a service graded stock is issued instead. If one of those is not available then a partial refund maybe given. The amount given as a partial refund is based on how much you originally paid, how long you have owned it for and how much of the extended warranty remains. Basically the warranty is not worth the paper it is written on.
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Old 11-03-2012, 14:55
Nigel Goodwin
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There is a section on their website that says for out of manufacturer warranty there could be a contribution towards the cost of the new Television. I work for a certain manufacturer and if a Television cannot be repaired a service graded stock is issued instead. If one of those is not available then a partial refund maybe given. The amount given as a partial refund is based on how much you originally paid, how long you have owned it for and how much of the extended warranty remains. Basically the warranty is not worth the paper it is written on.
Perhaps this is why your 'manufacturer' no longer sells TV's

For an insurer like D&G, just like ANY insurance, they devalue the set over time - with the figures actually stated in the policy. It's just like car insurance in that way - if you write-off your ten year old car they don't give you money for a new one, just for the value of the old car.

This applies just the same to extended warranties administered by D&G for manufacturers (such as Panasonic and Sony). However, both of these now do their own extended warranties, and the normal 12 month warranty procedures apply - so sets are repaired regardless of cost - unless spares aren't available. In which case they (or at Least Sony) supply a new set (not a graded one) to replace the old TV.

I don't really see how you can claim an extended warranty isn't "worth the paper it's written on" when they will give you either the value of the set, or a replacement one?.
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Old 11-03-2012, 19:58
howardl
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What's graded stock?
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Old 11-03-2012, 21:25
Nigel Goodwin
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What's graded stock?
Basically second hand, units which have been returned as faulty and (hopefully) repaired.
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Old 12-03-2012, 08:57
XxBlaKOuTZxX
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I took out the extended warranty on my Samsung (also did the same with my Sony Bravia) although I never had any trouble with the Bravia in the 5 years I had it. It's down to peace of mind I suppose as you never know whats around the corner.
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Old 12-03-2012, 12:49
cbram1970
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Basically second hand, units which have been returned as faulty and (hopefully) repaired.
Emphasis on hopefully
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Old 12-03-2012, 13:23
jsmith99
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It comes down to maths, and depends on 1) the cost of the set, 2) the chance of it going wrong, 3) the likely cost of repairs and 4) your ability to buy a new set if it's uninsured and goes wrong.

The maximum loss is the cost of a new set. Unless the insurance covered consequential loss, such as in catching fire and burning the house down.

Technological goods are getting more and more reliable. I would say that the chance of needing a repair is minute. For the past 30years I've had Sony TVs, keeping them each for about 10 years, and have never needed a repair.

So the main concern, really, is whether you'd have difficulty buying a new set should it become unrepairable. That's obviously your decision - though you could always put the £55 a year into a savings account. Do that for all the overpriced maintenance offers available, and watch the total grow.
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Old 12-03-2012, 14:15
paulmapp8306
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io wont use extended warentees.

Several reasons:

1. As an Electronics Engineer i can tell you if something doesnt fail in the first 12 months - its unlikely to fail in the next 4 years. always a possiblility BUT the VAST majority of componant failures show up in the first 12 months.

2. Most household policies cover TVs for accidental damage - and are new for old. I have claimed for 3 TVs because of accidental damage (2 x my son and one by me) and never had a failure.

3. If you are of a certain inclination, its easy to make something that fails seem its because if accident.

4. If you save money you pay into extended warentee schemes (not just the TV one - all such schemes), and one fails that you have to replace - you will almost certainly still be in proffit. just think - £50 for the TV, £50 for the cooker, £50 for the washing machine, £50 for the tumble dryer etc etc etc. You could repalce one item every year with the money your spending on these policies.

HAVING SAID ALL THAT .... If you have the money to spare, and want piece of mind - its always your choice.
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