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Old 11-03-2012, 15:34
daniel99
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this information was given to me by a boxnation rep

Here is how to cancel boxnation via Sky

1 Go to paywizard and go to manage subscription then click the button marked cancel subscription
and finally 2 remove your card details from the site and no more payments will be collected just thought i'd share this information for people on here who would like to cancel boxnation within the contract.
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Old 11-03-2012, 20:46
originalrobski
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Yep, this works, after January's feeble shows its exactly what I did, no hassle at all!
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Old 11-03-2012, 23:34
daniel99
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did this tonight after the poor content
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Old 11-03-2012, 23:55
THOMO
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did this tonight after the poor content
Be interesting to actually see the subscriber numbers to this channel and if they hav'nt got many how long will the channel last!!
Ian.
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Old 12-03-2012, 00:03
howard h
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Just out of interest through reading this thread I looked at the site, and tried to find "how to cancel", and apparantly the payment and cancellation is done through a third party.

It's about time it was as easy to cancel satellite/web subscriptions as it is to order. I would bamn "rolling contracts" and make it opt-in rather than opt-out, so that, for expamle, Sky would have to contact you to ask "would you like a further month/three months" etc and the contract ends if you don't reply.
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Old 12-03-2012, 08:39
sodafountain
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It's about time it was as easy to cancel satellite/web subscriptions as it is to order. I would bamn "rolling contracts" and make it opt-in rather than opt-out, so that, for expamle, Sky would have to contact you to ask "would you like a further month/three months" etc and the contract ends if you don't reply.
No thankyou.

What if i miss the letter, or e-mail, and get home and find my Sky not working, or even worse, come back off holdiay to find it cancelled half way thorugh, and nothing has recorded.

It's easy to cancel Sky, so don't see the problem.
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Old 12-03-2012, 23:19
daniel99
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boxnation won't last long
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Old 15-03-2012, 22:45
Firthy2002
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This is what happens when you have a certain sport spread across too many channels.
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Old 16-03-2012, 00:23
daniel99
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Sky Sports shows Boxing so does Eurosport
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Old 15-07-2012, 12:35
whiteswan
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Hi

Sorry for resurrecting this but I assume a number of us will be cancelling today !

I followed the instructions above but it just says sorry there is a problem.

Apparently they don't work Sundays so the phone line is not being answered.

I can't see a way to cancel on their website.

Any ideas?

Dave
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Old 15-07-2012, 12:38
whiteswan
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Right found a way to do it..........

If you try and cancel subscription it wont let you.

SO - If you go and delete your payment card first - it will tell you that you can't and there is a link to your subscription from that page - cancel it there through that link - then remove your card.

Do we have to tell BOXNATION ?

Dave
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Old 15-07-2012, 16:28
daniel99
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no you don't have to inform them paywizard will inform them that you have cancelled
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Old 15-07-2012, 16:54
whiteswan
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I have just had an email from pay wizard telling me I need to inform them.

Do they have an email address ?

The fill in form on their website wont give me a record of cancellation.

Dave
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Old 15-07-2012, 21:14
BrianWescombe
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No thankyou.

What if i miss the letter, or e-mail, and get home and find my Sky not working, or even worse, come back off holdiay to find it cancelled half way thorugh, and nothing has recorded.

It's easy to cancel Sky, so don't see the problem.
It should be as easy to cancel/downgrade online as it is to upgrade. Virgin and Sky are as bad as each other for this
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Old 15-07-2012, 21:47
webbie
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Yep. I wanted the HD pack (10 per month per tv back then) moved from one tv to another.
Sky rep couldn't do it. I had to upgrade 1 tv to have hd pack and then contact cancellations to cancel the hd pack on the other. Ridiculous.
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Old 16-07-2012, 08:31
sodafountain
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It should be as easy to cancel/downgrade online as it is to upgrade. Virgin and Sky are as bad as each other for this
???? ????

I never said otherwise.

I was responding to a post that said Sky should auto cancel your subs after a year if you don't speak to them, is that what you want?

Because i am damn sure i don't.
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Old 16-07-2012, 09:50
frost
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It's about time it was as easy to cancel satellite/web subscriptions as it is to order. I would bamn "rolling contracts" and make it opt-in rather than opt-out, so that, for expamle, Sky would have to contact you to ask "would you like a further month/three months" etc and the contract ends if you don't reply.
And how many people would bitch at the price increase that happened to pay for the extra admin staff they'd have to eomply to do this?
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Old 16-07-2012, 09:53
sugarlump44
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Hi all,

I'm trying to cancel the subscription through Paywizard yet when I do the following:

>Subscriptions
>Manage subscription
>Cancel subscription

It gives me a message in red saying "Sorry, there is a problem. Please try later"

I've been trying since yesterday morning now and getting a little concerned it has been made almost impossible to cancel on purpose!

I've sent messages to both Boxnation.com and Paywizard via their sites but no response as yet...
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Old 16-07-2012, 11:29
Ragnarok
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I would cancel but too many top fights comming up.

starting next weekend with Adrian Broner. that's a show and a half.

They need a HD channel very soon, and i'm tempted to drop it in mid late december-feb march while the slow shite months then come back.

And how many people would bitch at the price increase that happened to pay for the extra admin staff they'd have to eomply to do this?
I'd allow upgrades and downgrades via the web with various options like auto renew on and off, the ability to pay for a few months up front, with or without auto renew.
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Old 16-07-2012, 14:22
whiteswan
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Hi all,

I'm trying to cancel the subscription through Paywizard yet when I do the following:

>Subscriptions
>Manage subscription
>Cancel subscription

It gives me a message in red saying "Sorry, there is a problem. Please try later"

I've been trying since yesterday morning now and getting a little concerned it has been made almost impossible to cancel on purpose!

I've sent messages to both Boxnation.com and Paywizard via their sites but no response as yet...
Yep see post #11 above - it explains how to do it.

Dave
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Old 16-07-2012, 14:47
Scalper Jack
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Why would one cancel straight away when Broner is on this week and Groves the next? You'll get these as part of the 30-days.

This Broner is very good any time I've seen him on Boxnation. Big KOs. Seems to be a cocky big upcoming name. Watch this, then cancel if need be. You'll get most or all of the undercard too.
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Old 16-07-2012, 18:37
sugarlump44
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Hi Dave - thaks for the response.

I did try this but concludes with the same end result?

No idea why?

Still no response from either Paywizard or Boxnation...
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Old 16-07-2012, 18:38
sugarlump44
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@scalperjack - I'm away for the next 7 weeks as of Friday for work so won't see it anyway i'm afraid.
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Old 17-07-2012, 09:07
frost
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I'd allow upgrades and downgrades via the web with various options like auto renew on and off, the ability to pay for a few months up front, with or without auto renew.
You think that can be done with no additional staff? You'd still need to employ more people, which would mean more money spent by Sky which would mean prices increases.
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Old 17-07-2012, 09:26
Ragnarok
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Maybe Boxnation can make that case, but there system has an out.

Sky already have a team of web coders and a website that can access there subscriber db. just needs a web extra options.
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