Hi,
I've just purchased a Nokia Lumina 800 from CPW on an Orange upgrade. They never once asked me in store if I wanted any insurance, they just said your phone is covered for loss / damage etc. But having come hoem and read all the small print, it seems that I will be charged £13.99 per month. Is that right? It says that I have 14 days to cancel, so I think I will do that, as I'm always very careful with my phone. The paperwork says total cost of plan (£) 13.99, I assume that means total cost per month? And what is the insurance excess of £60.00 for? Should I complain to CPW that I wasn't even asked if I wanted to take out any insurance? Thank you for your help.
dduk
I've just purchased a Nokia Lumina 800 from CPW on an Orange upgrade. They never once asked me in store if I wanted any insurance, they just said your phone is covered for loss / damage etc. But having come hoem and read all the small print, it seems that I will be charged £13.99 per month. Is that right? It says that I have 14 days to cancel, so I think I will do that, as I'm always very careful with my phone. The paperwork says total cost of plan (£) 13.99, I assume that means total cost per month? And what is the insurance excess of £60.00 for? Should I complain to CPW that I wasn't even asked if I wanted to take out any insurance? Thank you for your help.
dduk