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0800 numbers to be free from mobils
flagpole
15-03-2012
apparently
http://uk.finance.yahoo.com/news/080...-mobiles-.html

'bout time too.

it's ridiculous not only that they charge you, but that any call is out of bundle despite there being no termination charge.
artnada
15-03-2012
0800Buster.
Principle
15-03-2012
You get charged for 0800 numbers on mobiles?

My MVNO doesn't charge a penny for calls to 0800 numbers.
alanwarwic
15-03-2012
Your local police station is now listed as 101 which is meant to be 15p per minute from all networks.
Considering many had free calls beforehand I'm half wondering how many will now think twice about being helpful in future.
Martin Phillp
15-03-2012
Good news if approved, yet I imagine the networks will add charges elsewhere to regain the revenue lost from 0800 calls.

Some 0800 numbers are already free to certain voluntary organisations and most networks offer free calls to the DWP's 0800 numbers.
QTC13
15-03-2012
Bout bloody time n all. Robbing %*^$£"@
call100
15-03-2012
0800 numbers are free with my provider already.
beecart
15-03-2012
Originally Posted by call100:
“0800 numbers are free with my provider already.”

who is that?
Daveoc64
15-03-2012
This really is good news.

It's bad enough that they aren't free, but it's even worse that they don't deduct them from your allowance.

It costs them less to carry a call to an 0800 number than it does to a 01/02/03 geographic number.
tealady
15-03-2012
Originally Posted by beecart:
“who is that?”

Probably Giffgaff
call100
15-03-2012
Originally Posted by tealady:
“Probably Giffgaff”

Wasn't going to mention who, so that it wasn't turned into a stupid mine is bigger than yours thread.......But, you are correct.
plymouthbloke1974
15-03-2012
I get free 0800 on my Orange contract and inclusive 0800 on my Vodafone phone
BKM
15-03-2012
Originally Posted by Daveoc64:
“It costs them less to carry a call to an 0800 number than it does to a 01/02/03 geographic number.”

Don't believe you! The reason that 0800 is free to the user is due to HIGHER termination charges!
Daveoc64
15-03-2012
Originally Posted by BKM:
“Don't believe you! The reason that 0800 is free to the user is due to HIGHER termination charges!”

My understanding of the system was that Ofcom ruled a few years ago that the mobile companies didn't have to pay termination rates for 0800 numbers.

The whole point of them is that the recipient of the call pays, not the originator.

Then again, looking at it, that was simply what Ofcom proposed several years ago and is now only finally deciding on.
BMR
15-03-2012
Hopefully they wil do something about 0845 & 0870 charges from mobiles too...
paulbrock
16-03-2012
fab news for users of helplines. Free will actually mean free. (though a few of the big ones have already successfully leaned on the networks to be an exception to the rule)
slyfox51
16-03-2012
About time too.
davethorp
16-03-2012
Originally Posted by BMR:
“Hopefully they wil do something about 0845 & 0870 charges from mobiles too...”

This although the landline providers will also have to do something about them too. It is very rare for any phone provider to actually charge for so called local or national rate numbers at a local or national rate
madnes
16-03-2012
Originally Posted by artnada:
“0800Buster. ”

Great service isn't.
flagpole
16-03-2012
Originally Posted by alanwarwic:
“Your local police station is now listed as 101 which is meant to be 15p per minute from all networks.
Considering many had free calls beforehand I'm half wondering how many will now think twice about being helpful in future.”

funnily enough i noticed my police station had an 0845 number and refused to call them for years. they have now switched to 0345 so they are off my shit list.

Originally Posted by Daveoc64:
“This really is good news.

It's bad enough that they aren't free, but it's even worse that they don't deduct them from your allowance.

It costs them less to carry a call to an 0800 number than it does to a 01/02/03 geographic number.”

Originally Posted by BKM:
“Don't believe you! The reason that 0800 is free to the user is due to HIGHER termination charges!”

one of us misunderstands how this works....

termination charges are the fee charged by the destination network and billed to the originating network for delivering the call to the end user.

so i on vodafone call someone on Three. Three charge vodafone a few pence a minute for delivering the call.

the point about 0800 numbers is that there is no termination charge, the cost of terminating that call, it's route through the destination network is billed to the receiver.

hence it is cheaper for the network if you call an 0800 than if you call anyone else.
red_g00ner
16-03-2012
on a similar note. saynoto0870.com always check that first so l can ring a 01/02 instead and it comes out my free allowance.
Daveoc64
16-03-2012
Originally Posted by flagpole:
“one of us misunderstands how this works....

termination charges are the fee charged by the destination network and billed to the originating network for delivering the call to the end user.”

Yep.

Originally Posted by flagpole:
“so i on vodafone call someone on Three. Three charge vodafone a few pence a minute for delivering the call.”

Correct

Originally Posted by flagpole:
“the point about 0800 numbers is that there is no termination charge, the cost of terminating that call, it's route through the destination network is billed to the receiver.”

That's what I thought too, but apparently there ARE termination rates applied to 0800 numbers when dialled from a mobile in order to cover "the cost of routing the call from the mobile network" (which sounds like the most contrived fee ever).

The most recent ruling by Ofcom has made it so that if the mobile operator charges more than 8.5p per minute to the customer for calling the 0800 number, BT is able to charge a termination fee.

I don't think any network has regular call charges (of any kind) that low (except within allowances - and I don't know how the above rule applies to "inclusive" or "unlimited" minutes).

EDIT: I see that Orange charges PAYG customers 7p per minute to call an 0800 number, so they're probably dodging the fee there.
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