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Giffgaff Died??? |
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#1 |
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Forum Member
Join Date: Jun 2011
Posts: 54
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Giffgaff Died???
Hi All,
We have 4 phones on giffgaff and are unable to make call or texts, a family member 50 miles away has the same problem!!! Website down aswell!!! If anyone is on giffgaff could you try yours please ![]() Cheers Guys! |
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#2 |
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Forum Member
Join Date: Nov 2004
Location: Hertfordshire
Posts: 1,474
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They posted on twitter that they are having problems due to a power outage: https://twitter.com/giffgaff/status/180613508495446016
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#3 |
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Forum Member
Join Date: Jun 2011
Posts: 54
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Thankyou! Just managed to get on the site and the forums are loaded with posts. Looks like the whole uk is down too!
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#4 |
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Forum Member
Join Date: May 2007
Location: Preston
Posts: 1,106
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I has signal.....
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#5 |
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Forum Member
Join Date: Jun 2011
Posts: 54
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I have Internet and signal but no calls or texts, apparantly there has been a flood at a key supplier causing a power outage, Could be a long outage if its flooded!
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#6 |
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Forum Member
Join Date: Jan 2009
Location: Sussex UK
Posts: 3,651
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This is a huge problem for me and I'm unable to accept any calls so I'm losing money!!
I really hope they get it sorted soon....! |
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#7 |
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Forum Member
Join Date: Mar 2005
Posts: 6,572
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Is it just GG or O2 as well?
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#8 |
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Forum Member
Join Date: Jun 2011
Posts: 54
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looks like its just giffgaff......latest update on forums is that an update will be given at 1pm, they still have no ETA.
Thank god for whatsapp! |
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#9 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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ohh dear
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#10 |
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Forum Member
Join Date: May 2007
Location: Preston
Posts: 1,106
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Quote:
I have Internet and signal but no calls or texts, apparantly there has been a flood at a key supplier causing a power outage, Could be a long outage if its flooded!
guess I shall just go play on the ps3 for abit...pondering LA Noire
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#11 |
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Forum Member
Join Date: Nov 2010
Posts: 159
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This is a major pain for those people who rely on GiffGaff - it really does seem that it's one issue after another, and every day is an excuse with them - and now we're down to natural disasters.......and the phones AND the website are down? Surely they don't have everything in one lone flooded building?
Very very poor show - I'm sure someone will object for me saying so, but GiffGaff's reliability is their major weakspot. GiffGaff is a great idea, but the execution is dismal, IMHO. |
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#12 |
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Forum Member
Join Date: Mar 2005
Posts: 6,572
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Quote:
This is a major pain for those people who rely on GiffGaff - it really does seem that it's one issue after another, and every day is an excuse with them - and now we're down to natural disasters.......and the phones AND the website are down? Surely they don't have everything in one lone flooded building?
Very very poor show - I'm sure someone will object for me saying so, but GiffGaff's reliability is their major weakspot. GiffGaff is a great idea, but the execution is dismal, IMHO. Sometimes people have to understand that crap just happens. It's how we deal with that crap that's important. |
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#13 |
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Forum Member
Join Date: Jan 2003
Location: Mancunium
Posts: 555
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Anyone got problems with TESCO sims? Looks like they might have died too.
Which mobile network does giffgaff use and which one does tesco use? |
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#14 |
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Forum Member
Join Date: Nov 2010
Posts: 159
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Quote:
So you keep repeating.....I hardly think that a flood can be blamed on GG. At least they are keeping people informed and have engineers repairing it.
Sometimes people have to understand that crap just happens. It's how we deal with that crap that's important. And the point remains - whether todays reason is flood or not - GiffGaff do not provide a reliable service, and today is yet another example of that. |
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#15 |
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Forum Member
Join Date: Oct 2004
Location: Potterspury
Posts: 930
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Quote:
Anyone got problems with TESCO sims? Looks like they might have died too.
Which mobile network does giffgaff use and which one does tesco use? |
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#16 |
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Forum Member
Join Date: Jun 2009
Location: Barry, South Wales
Posts: 354
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Giffgaff has been slowly getting worse since I joined last year. I now have a back up pay monthly sim on talk mobile. I don't recommend giffgaff anymore cuz they are unreliable.
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#17 |
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Forum Member
Join Date: May 2010
Posts: 13
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I've been on Giffgaff for nearly a year now and never had any problems, until today of course.
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#18 |
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Forum Member
Join Date: Mar 2005
Posts: 6,572
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Quote:
I "keep repeating"? All of twice now.
And the point remains - whether todays reason is flood or not - GiffGaff do not provide a reliable service, and today is yet another example of that.
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#19 |
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Forum Member
Join Date: Aug 2004
Location: moon
Posts: 12,983
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Quote:
Of course it isn't..............It's something that happened beyond their control...............For what it's worth, this is the first time in two years I've had any downtime from them. So your observations are not universal or necessarily a representation of the facts.
![]() It shows the following: a single point of failure, insufficient failovers, no disaster recovery plan that can be automatically enacted etc. These are all things we can legitimately criticise them for and should criticise them for. A datacentre power outage should have affected no more than a single region unless it was something major like the London Internet eXchange (LIX). This clearly shows how Giffgaff's network has been designed and run on the cheap. The fact that their website can't even handle the load and they have to move hosting providers in response to people visiting their website wondering what the eff is going is a pretty poor show too. I've been annoyed at their flaky data service and slow data for a while now. For me, once I get my next payback from them in May, I'm jumping ship to Three even though they cost £5 more per month. |
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#20 |
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Forum Member
Join Date: May 2008
Location: Reading, UK
Posts: 23,357
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Single Points of Failure are NEVER good... as RIM found out to its cost...
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#21 |
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Forum Member
Join Date: Nov 2010
Posts: 159
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Quote:
Of course it isn't..............It's something that happened beyond their control...............For what it's worth, this is the first time in two years I've had any downtime from them. So your observations are not universal or necessarily a representation of the facts.
![]() But: would you like to borrow my mobile phone? Because yours ain't working.
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#22 |
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Guest
Join Date: Jan 2011
Posts: 149
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Oh am I so glad I ported off that useless network earlier in the week. A total shower of shite.
Problem after problem after... You really do get what you pay for
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#23 |
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Guest
Join Date: Jan 2011
Posts: 149
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Quote:
This is a major pain for those people who rely on GiffGaff - it really does seem that it's one issue after another, and every day is an excuse with them - and now we're down to natural disasters.......and the phones AND the website are down? Surely they don't have everything in one lone flooded building?
Very very poor show - I'm sure someone will object for me saying so, but GiffGaff's reliability is their major weakspot. GiffGaff is a great idea, but the execution is dismal, IMHO. I've given them 2 tries now and both times they have proved to be more CripCrap than GiffGaff |
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#24 |
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Forum Member
Join Date: Jan 2009
Location: Sussex UK
Posts: 3,651
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Last month it wouldn't allow me to buy a goodybag so I ended up forking out the full price of calling credit. It's so annoying not having any customer service...
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#25 |
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Forum Member
Join Date: Feb 2007
Posts: 8,777
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I'm having the same problems. I have signal its just not doing anything. Though I somehow managed to receive a text just then but can't reply.
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guess I shall just go play on the ps3 for abit...pondering LA Noire