[wavejockglw]

Originally Posted by reclusive46

After a few days, I seem to have been capped just under 4mb/s on the sim only full monty. Shame really as in the same place on 3 I was getting 12mb/s. has anyone had much luck getting this cap removed?

What on earth difference to mobile apps and streaming on a mobile phone does this data speed make?

Who cares if you can watch a youtube video or access your facebook from your smartphone what rate the data is provided at?

The vast majority of mobile users care not a jot about data rates unless it affects their usage experience.

[Thine Wonk]

Originally Posted by wavejockglw

What on earth difference to mobile apps and streaming on a mobile phone does this data speed make?

Who cares if you can watch a youtube video or access your facebook from your smartphone what rate the data is provided at?

The vast majority of mobile users care not a jot about data rates unless it affects their usage experience.

By that token why make 4G LTE handsets?

Can you stream HQ youtube steams if your bandwidth isn't good enough? no

Do they take much longer to buffer on a slow connection? yes

What about downloading apps that are 9M, will they be twice as fast on 4Mbps as 2Mbps? yes, on 8Mbps they would be 4 times as fast.

What about downloading podcasts or syncing data, that will all be much quicker on a better connection.

Moving away from phones, what about other HQ flash videos like live.twit.tv, or people wanting to watch iplayer etc on tablets with mobile connections.

What about mobile BB or tethered customers, downloading files or multi-tasking.

What about mifi with several users connected.

That's when it really makes a difference.

[Daveoc64]

Originally Posted by Thine Wonk

By that token why make 4G LTE handsets?

Enough said.

Speed sells.

What does EE say?

"The nationwide roll out of 3G upgrade technology, HSPA+ 21, or 3.5G has already reached 60% of the network and will be completed in Q3 2012. It will deliver an estimated 50% increase in data download speeds (and up to 100% faster for upload of pictures, music and video) for customers with compatible devices, allowing them to take traditionally fixed-line activities, such as HD video streaming, on the move."

[paulker]

Originally Posted by Daveoc64

Enough said.

Speed sells.

What does EE say?

"The nationwide roll out of 3G upgrade technology, HSPA+ 21, or 3.5G has already reached 60% of the network and will be completed in Q3 2012. It will deliver an estimated 50% increase in data download speeds (and up to 100% faster for upload of pictures, music and video) for customers with compatible devices, allowing them to take traditionally fixed-line activities, such as HD video streaming, on the move."

Orange can't even manage to load a webpage in many areas of glasgow never mind video or jeez HD.

Switch over to T Mobile and everything is fast.

[Thine Wonk]

Originally Posted by paulker

Orange can't even manage to load a webpage in many areas of glasgow never mind video or jeez HD.

Switch over to T Mobile and everything is fast.

So when they are both MBNL there will be no problem as Orange is moving over to T-mobile and 3's joint MBNL network in England, Wales and Scotland.

[reclusive46]

Has anyone had any luck getting rid of the cap or not? I guess I could probably try and convince a manager to add on the super internet booster for free as he wouldn't be giving me anymore anyway as I'm supposed to have unlimited internet.

[denyo1977]

wavejockglw, it is getting really boring that every time there is a speed related thread, you go on and on and on about people don't need more speed. If every telecoms company would think like that, than we would still have dial up and WAP. Get real, people want more speed and especially don't want to be capped, if it has been said they aren't!

reclusive46, you can't get rid of the cap as there isn't one. That is there official statement written in an email to me and later again to my partner. They wanted us to do five speedtests in one hour with Super Internet and Full Monty, make videos, write down locations and send them to T-Mobile to prove that a) I wasn't making up speeds of 7.0 on Super Internet and b) to show Full Monty is capped.

[reclusive46]

Originally Posted by denyo1977

wavejockglw, it is getting really boring that every time there is a speed related thread, you go on and on and on about people don't need more speed. If every telecoms company would think like that, than we would still have dial up and WAP. Get real, people want more speed and especially don't want to be capped, if it has been said they aren't!

reclusive46, you can't get rid of the cap as there isn't one. That is there official statement written in an email to me and later again to my partner. They wanted us to do five speedtests in one hour with Super Internet and Full Monty, make videos, write down locations and send them to T-Mobile to prove that a) I wasn't making up speeds of 7.0 on Super Internet and b) to show Full Monty is capped.

Did you show them the evidence? What did they say?

[lost boy]

Originally Posted by Daveoc64

Enough said.

Speed sells.

What does EE say?

"The nationwide roll out of 3G upgrade technology, HSPA+ 21, or 3.5G has already reached 60% of the network and will be completed in Q3 2012. It will deliver an estimated 50% increase in data download speeds (and up to 100% faster for upload of pictures, music and video) for customers with compatible devices, allowing them to take traditionally fixed-line activities, such as HD video streaming, on the move."

Exactly - EE certainly aren't going to spend money on something if there's no need or desire for it, yet here they are spending money on speed and network upgrades, integrating with MBNL etc... which says a lot.

[denyo1977]

Originally Posted by reclusive46

Did you show them the evidence? What did they say?

They only asked for it this week and with being at work, having to drive somewhere with better speeds etc, we didn't have the time. Not even sure if I can be arsed.

[The Lord Lucan]

Originally Posted by paulker

Orange can't even manage to load a webpage in many areas of glasgow never mind video or jeez HD.

Switch over to T Mobile and everything is fast.

Glasgow around Buchanan Galleries (G1 2FF) is pretty bad, very strange situation as its been like that for ages even after reporting it several times. Hopefully the guys will sort it out as it's like chalk n cheese comparing TMUK & Orange there.

[SPARKIE1984]

To the thread title: I get consistent 14mb on 3 network which is 3 times faster than my home BB. on the flip side t mobile were awful when we had a company phone on it. Constant dropped calls also..

O2 even manage to provide a better service now our company phones are on them

It's all about speed for me and unlimited data as I'm sick of adding bolt ons to my O2

[jabbamk1]

Originally Posted by SPARKIE1984

To the thread title: I get consistent 14mb on 3 network which is 3 times faster than my home BB.

How do you get that all the time? I live next to a mast and at peak times i see it go down to around 6/7mpbs, i only get around 13/14Mbps during off peak times (morning/midday)

I think T-Mobile don't have to get rid of the cap. Just at least have the cap explained in the T&C and have the option of uncapped speeds with that super booster thing. T-Mo taking it too far with their whole 'no you're a liar you can get more than 3.8Mbps' line.

[SPARKIE1984]

Not sure how mate?? I'm rural as well!! Maybe that's why as there's not so much traffic?

I never realised they capped speeds, seems pointless to me as others don't cap them and they work ok.

[plymouthbloke1974]

Originally Posted by denyo1977

They only asked for it this week and with being at work, having to drive somewhere with better speeds etc, we didn't have the time. Not even sure if I can be arsed.

Please do this. It all adds weight to your argument.

[denyo1977]

Originally Posted by plymouthbloke1974

Please do this. It all adds weight to your argument.

Yeah, I will try to get them done. Actually made a video today, but quality was a bit poor. Still posted it though.

[Thine Wonk]

Plymouth what is the thinking behind speed caps as the more people that download the more the bandwidth gets shared between downloaders anyway so things naturally are capped by current usage.

I can understand a fixed limit moderating people's use but speed caps have never made sense to me as everyone shares what is available anyway.

The only thing I can think is that if you want to operate 2 standards of service, then caps help provide or preserve bandwidth for the higher tier. What makes T-mobile think that iPhone users need more bandwidth than other smartphone users and why operate 2 tiers, rather than just give people the best available speeds.

Why aren't they more honest about the caps, if people knew I think they would be annoyed, but it's not mentioned anywhere.

[ajh94]

Originally Posted by denyo1977

Yeah, I will try to get them done. Actually made a video today, but quality was a bit poor. Still posted it though.

Where did you post it?

[jabbamk1]

I'm guessing here- http://www.youtube.com/watch?v=AY0sOm3xLtM

[The Lord Lucan]

Still trying to find my T-mobile sim so I can test this... but how do they explain Orange customers getting this on TMUK?

Taken Friday, two different locations and times, two different sims, two different devices (4S v's iPad 3)

http://s10.postimage.org/b5bimkru1/photo_3.png
http://s18.postimage.org/v0wdtu47t/photo_4.png

I reckon i could get the iPad to get over 8meg in a better coverage area.

[plymouthbloke1974]

Originally Posted by Thine Wonk

Plymouth what is the thinking behind speed caps as the more people that download the more the bandwidth gets shared between downloaders anyway so things naturally are capped by current usage.

I can understand a fixed limit moderating people's use but speed caps have never made sense to me as everyone shares what is available anyway.

The only thing I can think is that if you want to operate 2 standards of service, then caps help provide or preserve bandwidth for the higher tier. What makes T-mobile think that iPhone users need more bandwidth than other smartphone users and why operate 2 tiers, rather than just give people the best available speeds.

Why aren't they more honest about the caps, if people knew I think they would be annoyed, but it's not mentioned anywhere.

This is a real hot potato, and something I can't get too heavily involved in as it is current policy. I would prefer honesty, but as I have said before 95% of users don't care about things like this, so the networks won't mention speeds. Apart from 3 and even then it's not easy to find.

[Thine Wonk]

Thanks for the reply anyway. I'm not on T-mobile as you know but I feel for the guys that took the Full Monty and realised it was capped after signing up.

[reclusive46]

Originally Posted by plymouthbloke1974

This is a real hot potato, and something I can't get too heavily involved in as it is current policy. I would prefer honesty, but as I have said before 95% of users don't care about things like this, so the networks won't mention speeds. Apart from 3 and even then it's not easy to find.

Who would you suggest we contact to try and get something done about it? All the normal channels seem to know about it about it.

[denyo1977]

Originally Posted by jabbamk1

I'm guessing here- http://www.youtube.com/watch?v=AY0sOm3xLtM

More this one, like I said bad quality. But in full screen ok.

www.youtube.com/watch?v=JrIM8iU3gpU

[reclusive46]

Originally Posted by denyo1977

More this one, like I said bad quality. But in full screen ok.

www.youtube.com/watch?v=JrIM8iU3gpU

Let us know how you got on with showing T-Mobile that.