• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
iTunes billing issue ?
ziderhead
02-04-2012
Has anyone ever had a issue where itunes has taken money out of your bank for items bought via a app that you never authorised ?

If so how did you go about getting this resolved ?
ziderhead
03-04-2012
Can anyone at all help ?
popmonkey
03-04-2012
I'd suggest you contact Apple. There's a link on the email invoice. They'll sort you out if theres a problem.
merroney
03-04-2012
yes, I was billed twice for an something (app or music track, can't remember). I contacted them and they refunded both amounts, no hassle. If you go into your account and then purchases you can raise queries over things there.
richparr
03-04-2012
I had a similar problem just before Christmas.

Someone hacked my account and used up about £40 I had left in there from a voucher I received.

I went to my account to raise a querie, but it said as it was an 'in app' purchase they were not responsible for refunds and to contact the app author. I then emailed apple direct, within an hour I had a reply and all the money was refunded and my account password reset.

Couldn't fault the service I received from the person who handled my problem.
ziderhead
07-04-2012
All resolved now thanks guys
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map