I had two lines with them they both where coming up for renewal, in Feb I asked them too cancel one of my lines after I wasn't happy with the package they where offering me they told me they had done this, I asked twice with both people at T-Mobile and they told me they had done this given my 30 day notice and I would get a letter through the door and would have to pay the last month, I renewed my other mobile line as it was a cheap 12 mth tariff, now I checked this month and find they are still charging me again, I can't called them to the morning but can anyone give me any advice on where I stand with this I'm not going to pay for contract I don't use but wondering if they've cornered me.