Hi folks,

Got the above TV towards the end of last year and it's been superb. Lately though, something strange has happened to the 3D function. When I hit the 3D button, the screen zooms into the bottom left quarter of the screen. If I select the over-under option (rather than the side by side option, which I believe is broadcast by Sky?), then I get a horribly zoomed and stretched picture.

I haven't tried the 3D for a while, so not entirely sure when the problem began, but I was prompted to do a firmware update a few weeks ago - smoking gun?

It really looks like a config issue, but I can't find the right combination of buttons to make it right! I've even done a factory reset to no avail.

Any thoughts - apart from raising a call with Samsung (that page is open in another tab right now!)

Thanks in advance (and in hope).

I would suggest you call - it may well have been caused by the update.

Yes, just raised a call with them via My Samsung. Also had a faulty panel replaced a couple of months ago, but didn't notice if 3D was screwed then or not! Fingers crossed