Hi,

DSO stage 1 seemed to go well on Wednesday. I retuned both my parents 9150 and our 9200. However, I noticed many gaps in my parents EPG last night. I've just checked mine and found the same from Tuesday onwards.

I've just done a return to default settings and a retune to see if that helps?

Anybody else in the Crystal Palace area suffering the same problems?

Thanks,

Daz

Yes, very 'holey' from Tuesday onward. And some programmes 'come and go'.

The last couple of months I've noticed this effect - and we are on Winter Hill and years past digital changeover.

With us it generally seems to be non-BBC channels, and I think most often the 'lesser' ones like E4, FiveUSA, etc, which are often blank from a day or two into the future - but not always.

Comes and goes as Max says. As others have reported it too I guess it's either a broadcaster issue or a weird bug in the 9xxx Humax boxes.

Well - the default settings didn't work. There were still large gaps this morning. However, leaving it on ITV1 for a while seems to have filled them in. Hopefully after DSO2 this won't be necessary.

Posts #1 and #3 (and possibly #2) are classic mis-tuned Humax behaviour. Should you not be using padding to record you will also end-up with some timers failing to record.

To rectify see http://forums.digitalspy.co.uk/showp...65&postcount=4

For Crystal Palace until the 27th June after deleting all TV & Radio channels manually tune to only 22, 23, 29, 32 and 34.

For Crystal Palace on and after the 27th June after deleting all TV & Radio channels manually tune to only 22, 23, 25, 26 and 28.

For Winter Hill until Winter Hill's next retune day in 2013 after deleting all TV & Radio channels manually tune to only 55, 58, 59, 61 and 62. (Also try 57, but no others!)

After correctly tuning a Humax which has recent software leave it on for a few hours to fill up the epg and then switch it to stand-by so that the epg is saved

I'm pretty sure mine's not mis-tuned though. I do have to use your technique with my In-Laws' 9150 as they can pick up signals from Bluebell Hill as well as Crystal Palace.

I suspect that something has gone awry between DSO1 and DSO2 (possibly the new BBC mux isn't cross-referenced correctly with the existing muxes) and all will be ok on April 18th.

This afternoon I manually tuned my 9300T to Crystal Place instead of its previous transmitter. I used only 22, 23, 29, 32 and 34 and did not include 28. Leaving it switched on just to BBC1 the EPG has fully populated.
I agree that things may will improve on the 18th as at least the troublesome 28 will be gone for those who are having issues because that has been included in their retune.


I once had what appeared to be mis-tune difficulties over a 4 month period with a 9200T. Deleting all channels (TV & Radio) on a number of occasions and retuning to just 1 transmitter did not make things better. After 4 months I did a reset (just like I had already done after a retune earlier that year), cancelled the auto-tune and did the same manual retune as before. Everything was then fine. I suspect that additional work areas had become corrupted and it needed not just to delete all channels but to reset associated internal tables/variables.

Deleting all channels and manually retuning to UHF 22, 23, 29, 32 and 34 has fixed the problem for me.

It took a while to populate but all back to normal after excluding C28. Thanks for the suggestion.

As it's not a normal mis-tune problem I guess that most 9150/9200/9300 users in the Crystal Palace area have the problem?

I haven't heard anything but I suspect my in-laws will be suffering and they're the only ones in my family using 'accurate record'.

Oh well... another visit tomorrow

Thanks again,

Daz

As I was also experiencing the almost empty EPG beyond Tuesday yesterday I again manually retuned my 9300 to Crystal Palace, this time omitting channel 28.

Two hours later the EPG still had few non-BBC programmes so I reset to defaults and again manually retuned omitting channel 28. A couple of hours later the EPG was fully populated.

However, this morning there are again many gaps, including in places where there were programmes yesterday.

That does not sound right at all. Which version of the software are you on?
To look it up:
menu>System>Status, the second line of the details has the software version on the right hand side.

Do you by any chance switch your 9300 off at the mains overnight?

Ditto that
I did a delete and full retune omitting ch28 yesterday after reading this and still have many gaps on days +5,+6 and +7 (mainly) 12 hours later

1.00.26


No.

I've just checked again and the gaps have now mostly been filled in.

Which channel did you leave it switched to?

I'm slightly suspicious about some of them.

What state did you leave it overnight?

1.00.26 normaly saves the EPG to disc when it is switched to stand-by, then when it is switched back on any overlap (bar now and next) with the next 7 days and what was saved is restored within a minute.

On. I used to put it in standby (using the off/on timers) overnight but found that it would often miss recordings during the standby period. Leaving it on is much more reliable in my experience.

I am in the Crystal Palace area and have several gaps in EPG since DSO1. I am hoping DSO2 will rectify matters!

It seems to have finally populated now (24 hours) so I'm hoping all is OK

I didn't realize that the channel you left it switched on to made a difference

I'm not aware of any EPG problems with my 9150 but it did take rather a long time to populate after the DSO1 retune. I didn't do a full retune, just deleted the BBC channels and scanned channel 23.

Mine has been fine for the last day or so. Perhaps it was the reset to default, the retune without 28, or just a blip. Let's see what happens next week...

Thank you Luis, you're a genius!
I had the same EPG problems as everyone here, and was delighted to find this thread. I have followed your methods, and after half an hour the EPG is already populated more than it has been since the 4th.
Although I have had a 9200 and 9300 for several years and suffered the EPG having to rebuild every time it was switched on until Humax fixed the software, on the morning of the 4th and since then, it never occurred to me to leave the machines powered on to rebuild the EPG so it could then store it when switched to standby. DUH!!
Also, although I made a note of which frequency every LCN was in, I hadn't noticed that there was nothing in channel 28 after the retune until I read it here. Double DUH!!
However, I have seen a machine that uses (I think) the Vestel software, and there has not been a problem with the EPG on that, so maybe this only happens to Humax software?

Once again, my thanks to all the wise ones here, and now I can think about the 18th without terror!

One other thing, on the 9300 which is set to series recording, a few days ago when I was setting a recording and the info box of "series or one off" appeared over the EPG, when I clicked right to select "once", the programs in all the EPG channels underneath which were populated completely vanished instantly! This led me to think that there was something in the Humax software that was being affected by the switchover changes and power levels, and therefore affecting the EPG populating. It looked as though the EPG was hanging on by it's fingernails and the slightest "wrong" movement would wipe out most or all of the population.

I have owned several Vestel PVRs and they have all generally fully populated the EPG in one cycle (approx 5 minutes) of the broadcast carousel of data. On my Humax 9200 on earlier versions of the software before caching of the EPG was introduced, at the very best it would take at least two cycles of data to fully populate. When the EPG caching software was introduced I believe priority of populating the EPG was lowered to allow higher priority to be given to responding to remote control commands to overcome the freezing issue which existed previously.

Colin

This morning I retuned manually - having discovered that I could no longer use automatic tuning because of the power increase at Hannington. Six hours later the EPG still had few non-BBC programmes past Friday.

I reset to default and manually retuned again. The EPG was almost fully populated within half an hour and most of the rest followed within a few minutes.