Right, so I bought an iPhone 4S on the 3 network off their website. It came today and I'm having trouble setting it up.

I can't connect to the internet at all. It won't connect to my wireless connection at home (my laptop and Xbox are connected just fine so I don't think it's a problem at that end), and I don't seem to be able to connect via mobile internet or whatever it's called. In the top left corner I can see I have a signal and then it says '3' next to it, should it not be saying '3G'?

It also won't send texts or make calls, I'm guessing it's something to do with the sim card but am at a loss as to what the specific issue is.

I'll head up to the 3 shop in town tomorrow but just thought I'd ask around first in case I'm missing something painfully obvious.

Have you activated it by connecting your phone to the computer? This will sync it with iTunes and you register your details.

OP When you say it won't connect to your network, what have you done to make it connect so far?
With regard to the 3 icon, it could mean there is no 3G signal.
if you have a Wifi signal you will see this
If you have no Wifi and a 3G signal you should see this


You shouldn't need to do this with the 4S.

Well, what do you know, I've woke up this morning and everything is working. I have a 3G connection, I can call and send texts.

Perhaps I just needed to wait a bit for my phone to be activated or something? I shan't question it anyway. Thanks for your suggestions!

Don't networks say that it can take up to 24 hours for the network connection to be activated (their end). I definately remember O2 told me this when I bought a iPhone 3GS from one of their shops.

I now have an iPhone 4S from Three but bought online and it worked immediately out of the box (although I did sync it with iTunes first to get my apps transferred).

When I bought my iphone 4 16g from theThree shop, the Lady in the shop set it up for me there and then. It took her about 15 mins and I could use it straight away. She mentioned that this was one of the advantages of buying a phone from the shop rather then mail order, as some Mail Order customers had to wait 24 hours or more for the phone to work, after registering it with three. Hope you enjoy your iphone, I loved mine.

yes that sometimes happens but i too got mine via the website and it worked straight away.

I did install itunes and synced it to that to backup the phone numbers i had entered etc.

I've also just recently added the all you can use data addon to my account so i can make use of skygo.

I had pretty much the same problem when I put my 3 micro sim card into my unlocked 4s the other day. If you buy online u have to wait at least 24 hours for the sim card to be activated. Although when I went on the phone moaning to them the other night they did it before 6am the following morning.

What you need to be aware of as well is that you will get more than your allowance at first, I believe (after tweeting them about this yesterday) that it is a pro rata allowance on top of your additional allowance. Please could someone correct me if I am wrong about this.

So far and touch wood everything has been and will be fine with 3. Once you're set up it is amazing. Especially if you ate on an all you can eat data contract. It really is brilliant. I don't even use the wifi on my phone!

Yeah I got about 500 extra minutes when I signed up for the one plan on the first month.