[Cym]

Originally Posted by Essex Angel*

The exterior of the shop looks awful. It looks like a homeless drop in centre.
http://www.dailymail.co.uk/news/arti...=feeds-newsxml

Yes it does, and that bloke in the doorway yeah youd really want to eat something he'd touched wouldnt you

[littlesnowbear]

When I read the thread title my brain missed out the word CAFE and I wondered if he was a stinky bugger.

[Betty Britain]

The top n bottom of it is ... His place was judged to be a dump and the sink being in the wrong place isn't the only reason the cafe got a low grade.

[Cym]

Originally Posted by Betty Britain

The top n bottom of it is ... His place was judged to be a dump and the sink being in the wrong place isn't the only reason the cafe got a low grade.

Maybe the sink is the reason why they got almost zero hygiene ratings maybe they havent got one

[Goaty]

Interesting comment in Daily Mail;

Look, Environmental Health Officers will do their best to award the maximum number of stars. What a customer sees 'up front' may not be quite what a full inspection reveals 'out back'. Frankly, if you saw what these people see every day, you'd be completely shocked! But what the eye doesn't see... To get one star, things must have been pretty bad. More fool Andre not to get proper advice before fitting this place out, just to save himself a few quid, that's what it usually is. Now it's costing him, not only in cash to do it properly, but in reputation. I'm pleased that the local council did their job 'without fear or favour' when rating this cafe... good on them!!!

[cazzz]

Originally Posted by Goaty

Interesting comment in Daily Mail;

Look, Environmental Health Officers will do their best to award the maximum number of stars. What a customer sees 'up front' may not be quite what a full inspection reveals 'out back'. Frankly, if you saw what these people see every day, you'd be completely shocked! But what the eye doesn't see... To get one star, things must have been pretty bad. More fool Andre not to get proper advice before fitting this place out, just to save himself a few quid, that's what it usually is. Now it's costing him, not only in cash to do it properly, but in reputation. I'm pleased that the local council did their job 'without fear or favour' when rating this cafe... good on them!!!

it wont be long before the officer will be called a KP fan

[DiamondDoll]

Originally Posted by Kay2000

In judging each business, inspectors consider how food is handled, cooked and stored; the condition of the building; cleanliness; layout and ventilation; and how paperwork is managed.

Hence the lone star........fail.

[cazzz]

Originally Posted by Cym

Yes it does, and that bloke in the doorway yeah youd really want to eat something he'd touched wouldnt you

he is one of the Andre brothers, the manager I think.

[DiamondDoll]

Originally Posted by cazzz

it wont be long before the officer will be called a KP fan

I love it xx

[Betty Britain]

As I said before the health n hygiene officer is not there to shut a place down. They give you a warning and tell you what has to be improved and by what date. For him to receive a bad grade the standards must of been terrible. A sink in the wrong place is something they know you can't change in a few days and they give you time

[Amber43]

Originally Posted by Goaty

Interesting comment in Daily Mail;

Look, Environmental Health Officers will do their best to award the maximum number of stars. What a customer sees 'up front' may not be quite what a full inspection reveals 'out back'. Frankly, if you saw what these people see every day, you'd be completely shocked! But what the eye doesn't see... To get one star, things must have been pretty bad. More fool Andre not to get proper advice before fitting this place out, just to save himself a few quid, that's what it usually is. Now it's costing him, not only in cash to do it properly, but in reputation. I'm pleased that the local council did their job 'without fear or favour' when rating this cafe... good on them!!!

Was that a quote from the daily mail or a comment made on the article?

[DiamondDoll]

Hope punters now know its a dirty dump and steer well clear.

[Goaty]

Originally Posted by Amber43

Was that a quote from the daily mail or a comment made on the article?

my post says "Comment"

[Amber43]

Originally Posted by Goaty

my post says "Comment"

Ok, so not actually quoting the article and environmental health but someone commenting on it, ty for clearing that up

[DiamondDoll]

Originally Posted by Amber43

Was that a quote from the daily mail or a comment made on the article?

If you re-read the quoted post, the answer is obvious.

[Amber43]

Originally Posted by DiamondDoll

If you re-read the quoted post, the answer is obvious.

yes ty it is

[changa]

Originally Posted by Amber43

Ok, so not actually quoting the article and environmental health but someone commenting on it, ty for clearing that up

Nobody ever claimed to be quoting the article. The article is damning, the comments hilarious!

[DiamondDoll]

Originally Posted by DiamondDoll

Hope punters now know its a dirty dump and steer well clear.

So true................it deserves repeating.

[Amber43]

Originally Posted by changa

Nobody ever claimed to be quoting the article. The article is damning, the comments hilarious!

I got that ty that it wasn't a direct quote from environmental health but a comment on the article itself

[momma11]

Another comment from the article in the DM , this one gives a different perspective

1 star can be awarded for insufficient paper work or record keeping. If you want the real reason for the one star apply for the report from the local council under the freedom of information act. Perhaps the DM should research properly for a change.

Read more: http://www.dailymail.co.uk/news/arti...#ixzz1rrQAvckx

[cazzz]

Originally Posted by momma11

Another comment from the article in the DM , this one gives a different perspective

1 star can be awarded for insufficient paper work or record keeping. If you want the real reason for the one star apply for the report from the local council under the freedom of information act. Perhaps the DM should research properly for a change.

Read more: http://www.dailymail.co.uk/news/arti...#ixzz1rrQAvckx

it also says:
The one star rating from the Food Standards Agency states that ‘Major improvement is necessary’ and is based on how hygienically food is handled, prepared, cooked, re-heated, cooled and stored.

The inspectors also look at the ‘condition of the building..the cleanliness, layout, lighting and ventilation’.

It seems that the manager has replied, and has put new procedures in place. To be honest I would have expected a 4 or 5 star report, a new business and new premises kitted out. I might be wrong but didn't the family have a previous business so if thats the case, a manger with previous experience.

They have time to get things up to standard and get a new rating with a new inspection.

[Betty Britain]

Originally Posted by momma11

Another comment from the article in the DM , this one gives a different perspective

1 star can be awarded for insufficient paper work or record keeping. If you want the real reason for the one star apply for the report from the local council under the freedom of information act. Perhaps the DM should research properly for a change.

Read more: http://www.dailymail.co.uk/news/arti...#ixzz1rrQAvckx

That is a load of tosh.. You do not lose 4 stars for bad paper work. They would tell you to maintain records better and tell you they want to see them correct the next time they come. Records that need to be kept are... Fridge temps... Food in /food out (stock rotation) all food MUST be dated?.. If pre cooked to ensure the food is not off. also any food has to be stored correctly. Cooked foods kept separate from uncooked .

[momma11]

Originally Posted by Betty Britain

That is a load of tosh.. You do not lose 4 stars for bad paper work. They would tell you to maintain records better and tell you they want to see them correct the next time they come. Records that need to be kept are... Fridge temps... Food in /food out (stock rotation) all food MUST be dated?.. If pre cooked to ensure the food is not off. also any food has to be stored correctly. Cooked foods kept separate from uncooked .

really ?
so , only detrimental comments allowed then ?
ok

[Betty Britain]

Originally Posted by momma11

really ?
so , only detrimental comments allowed then ?
ok

Sorry Momma my tosh comment wasn't aimed at you... I ment the quote saying its down to paper work. My husband ran his own Cafe for 4 years and I have had dealings with Health and Hygiene inspectors. The ones I've delt with were very fair and helpful and didn't want to lower the scores. They tell you you have x amount of weeks to sort it and they will return unannounced to ensure you have done the recommended things. If it is a dangerous practise they shut you down straight away.
The only paper work they want to see is the fridge temp records.. Has to be taken twice a day... And your labelling system for food.

[lexi22]

A business barely 5 months old getting this rating is not good news. Usually if standards slip, it's after the business has grown and the mgt may be paying a little less attention to detail. But to only receive one star so soon - when they should be completely focused on making it a success - suggests style over substance and poor business practice from the start. Too much attention on getting it in the news IMO and not enough on the nuts and bolts of running a professional business.

I'm sure they'll sort it out but it's a bad start and bad publicity for them in a difficult market.

Also, either I've dreamed it or I read somewhere that he's just signed a lease on his 2nd coffee shop in Brighton. Not good timing or advertising with such a poor rating on the existing 'showcase' shop.

Maybe they should focus on running one properly before expanding the NY 'coffee experience'.