[momma11]

`S ok Betty , misunderstandings are rife on here , I shouldn`t have been so quick off the mark
I just wanted to point out that according to others , another reason may be responsible for the poor rating , and I get where you are coming from , with your own experience , but I understood these ratings to have been introduced in 2011 , so perhaps the criteria is different now ?
It`s highly possible I`ve misunderstood

[Betty Britain]

Momma ... No problem.. We all get a bit "quick off the mark " at times.. Me included .. As I said before this is down to the person running the cafe not Peter. He is just the owner. His brother runs it doesn't he? If so he is the one to blame

[Essex Angel*]

Originally Posted by momma11

Another comment from the article in the DM , this one gives a different perspective

1 star can be awarded for insufficient paper work or record keeping. If you want the real reason for the one star apply for the report from the local council under the freedom of information act. Perhaps the DM should research properly for a change.

Read more: http://www.dailymail.co.uk/news/arti...#ixzz1rrQAvckx

From the website

Frequently asked questions about food hygiene ratings

http://www.food.gov.uk/multimedia/we...faqsen#elem001

Businesses given ratings of ‘0’ or ‘1’ must make urgent or major improvements to hygiene standards. The local authority food safety officer will use a number of enforcement tools as well as giving advice and guidance to make sure these improvements are made.

[DiamondDoll]

Originally Posted by momma11

really ?
so , only detrimental comments allowed then ?
ok

Now just you tell me how its possible to make a comment on this debacle without it being detrimental.

.............apart from your posts of course

[momma11]

Originally Posted by DiamondDoll

Now just you tell me how its possible to make a comment on this debacle without it being detrimental.

.............apart from your posts of course

umm..ermmm ...ok , you got me there !

[fifitrixibelle]

Originally Posted by lexi22

A business barely 5 months old getting this rating is not good news. Usually if standards slip, it's after the business has grown and the mgt may be paying a little less attention to detail. But to only receive one star so soon - when they should be completely focused on making it a success - suggests style over substance and poor business practice from the start. Too much attention on getting it in the news IMO and not enough on the nuts and bolts of running a professional business.

I'm sure they'll sort it out but it's a bad start and bad publicity for them in a difficult market.

Also, either I've dreamed it or I read somewhere that he's just signed a lease on his 2nd coffee shop in Brighton. Not good timing or advertising with such a poor rating on the existing 'showcase' shop.

Maybe they should focus on running one properly before expanding the NY 'coffee experience'.

Agree with all of that .....I wonder if his brother has had any experience in similar ventures. But no, not good at all..hopefully this won't be too damaging (I'd steer clear) and they can turn it around. Wouldn't like to see any buisiness fail especially as jobs are involved.

[Goaty]

Originally Posted by fifitrixibelle

Agree with all of that .....I wonder if his brother has had any experience in similar ventures. But no, not good at all..hopefully this won't be too damaging (I'd steer clear) and they can turn it around. Wouldn't like to see any buisiness fail especially as jobs are involved.

Well, they could get jobs at Greggs next door?

[Betty Britain]

Originally Posted by fifitrixibelle

Agree with all of that .....I wonder if his brother has had any experience in similar ventures. But no, not good at all..hopefully this won't be too damaging (I'd steer clear) and they can turn it around. Wouldn't like to see any buisiness fail especially as jobs are involved.

The bad thing is the cafe will now have a bad reputation in the area and this rating could damage the name for ever.
As I stated before this is down to his brothers miss management not Peter. Although maybe he needs more involvement to make sure it runs better

[fifitrixibelle]

Originally Posted by Betty Britain

The bad thing is the cafe will now have a bad reputation in the area and this rating could damage the name for ever.
As I stated before this is down to his brothers miss management not Peter. Although maybe he needs more involvement to make sure it runs better

Indeed,mud sticks.....the first change in situations like this would be to get rid of the manager

[Betty Britain]

Originally Posted by fifitrixibelle

Indeed,mud sticks.....the first change in situations like this would be to get rid of the manager

Would be very hard to sack his own brother though wouldn't it?

[cazzz]

Originally Posted by fifitrixibelle

Indeed,mud sticks.....the first change in situations like this would be to get rid of the manager :eek:

in this case, thats not going to happen as its his brother.

[cazzz]

Originally Posted by fifitrixibelle

Indeed,mud sticks.....the first change in situations like this would be to get rid of the manager

I agree with you, but CAN like a bit of "spin" and will promote the shop, PA making appearances and filming the place packed out will probably get some of the fans in for a while.

[fifitrixibelle]

Originally Posted by Betty Britain

Would be very hard to sack his own brother though wouldn't it?

Indeed....sticky situation and one I don't envy.

[lexi22]

Originally Posted by fifitrixibelle

Agree with all of that .....I wonder if his brother has had any experience in similar ventures. But no, not good at all..hopefully this won't be too damaging (I'd steer clear) and they can turn it around. Wouldn't like to see any buisiness fail especially as jobs are involved.

Haha re agreeing. As long as they take it seriously, pull their fingers out, make the changes required, bring it up to standard and get a clean bill of health at the next visit, they should be ok. But it does suggest slack/inexperienced management and that's the much bigger longterm issue. No one wants to see a business fail and people losing their jobs so hopefully, it'll be a wake-up call for the Mgt.

[Cym]

No one wants to see anyone lose their jobs but no one wants to see anyone ill, or worse with food poisoning either, no matter who the owner of the cafe is

[MrMeatAndPotato]

I can picture the place already... girls with greasy hair and big hoop earings sat in the corner drinking coffee on a table that's smudged all over with fake tan.

[Geneve]

As a chef by trade I have NEVER been given a 1 and 1 is BAD

You can see the reports online so i find itfunny that PA's Press are trying to make light of this!

[Amber43]

Originally Posted by Geneve

As a chef by trade I have NEVER been given a 1 and 1 is BAD

You can see the reports online so i find itfunny that PA's Press are trying to make light of this!

Hoping to keep it open and the jobs, they can't all go to Greggs next door if their already fully staffed

[goldiloks]

http://www.newyorkcoffeeclub.co.uk/about-nycc/

Had to look this up as it made me laugh first time. As amateurish as his cleaning staff by the sound of it.

[Phyllis Stein]

Originally Posted by MrMeatAndPotato

I can picture the place already... girls with greasy hair and big hoop earings sat in the corner drinking coffee on a table that's smudged all over with fake tan.

Nipples carving out a pattern in the grease...

[DiamondDoll]

Originally Posted by goldiloks

http://www.newyorkcoffeeclub.co.uk/about-nycc/

Had to look this up as it made me laugh first time. As amateurish as his cleaning staff by the sound of it.

Deluded ..............or what?

Peteybabes.............wake up and smell the coffee.
You are putting your name to a dirty dump.

[lexi22]

Originally Posted by Phyllis Stein

Nipples carving out a pattern in the grease...

Maybe if 'we the brothers' had been less concerned about the bookshelf (such innovation!) and a 'relaxed atmosphere' and had focused more on the quality of service, they wouldn't now be staring in embarrassment at a one star rating.

[Phyllis Stein]

Originally Posted by DiamondDoll

Deluded ..............or what?

Peteybabes.............wake up and smell the coffee.
You are putting your name to a dirty dump.

Wouldn't be the first time

[i4u]

Last I saw Kerry Katonna was working there...just saying.

[DiamondDoll]

Originally Posted by Phyllis Stein

Wouldn't be the first time

OOH....................you are awful...........but I like you.