Dad had a weird problem with his Samsung Galaxy - all the contacts duplicated numerous times so that sometimes there were 15-20 of each and it didn't matter if they were stored on the Sim card or in the phone.
Carphone Warehouse told him it was faulty and caused by water damage even though it had never got wet and everything else works fine, so he bought a HTC Sensation XL put the sim card in and then the exact same thing happened, so he sent that phone back and got a Samsung Galaxy Nexus which he's had a week, and guess what? it's happened again
All the contacts have been deleted off the sim card so its blank and Dad only entered 6 or 7 contact details into the phone, then today all of a sudden there are multiple copies of some of the contacts - any ideas what the cause is or for a cure? Dad is on Orange pay monthly and has already had a replacement sim card in case the first was faulty.
Cheers
Carphone Warehouse told him it was faulty and caused by water damage even though it had never got wet and everything else works fine, so he bought a HTC Sensation XL put the sim card in and then the exact same thing happened, so he sent that phone back and got a Samsung Galaxy Nexus which he's had a week, and guess what? it's happened again
All the contacts have been deleted off the sim card so its blank and Dad only entered 6 or 7 contact details into the phone, then today all of a sudden there are multiple copies of some of the contacts - any ideas what the cause is or for a cure? Dad is on Orange pay monthly and has already had a replacement sim card in case the first was faulty.
Cheers