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Weird problem - contacts keep duplicating |
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#1 |
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Forum Member
Join Date: Jun 2006
Location: Isle of Wight
Posts: 7,829
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Weird problem - contacts keep duplicating
Dad had a weird problem with his Samsung Galaxy - all the contacts duplicated numerous times so that sometimes there were 15-20 of each and it didn't matter if they were stored on the Sim card or in the phone.
Carphone Warehouse told him it was faulty and caused by water damage even though it had never got wet and everything else works fine, so he bought a HTC Sensation XL put the sim card in and then the exact same thing happened, so he sent that phone back and got a Samsung Galaxy Nexus which he's had a week, and guess what? it's happened again All the contacts have been deleted off the sim card so its blank and Dad only entered 6 or 7 contact details into the phone, then today all of a sudden there are multiple copies of some of the contacts - any ideas what the cause is or for a cure? Dad is on Orange pay monthly and has already had a replacement sim card in case the first was faulty. Cheers |
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#2 |
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Forum Member
Join Date: Aug 2004
Posts: 87
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it's not anything to do with contact sync with google is it?
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#3 |
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Forum Member
Join Date: Jun 2006
Location: Isle of Wight
Posts: 7,829
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Quote:
it's not anything to do with contact sync with google is it?
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#4 |
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Forum Member
Join Date: Oct 2000
Location: Sussex
Posts: 12,173
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Probably not the same but on my Android's I notice that I get the contacts stored on the SIM and the contacts saved in the phone displayed, so duplicates showed. I think I had to untick an option in the contacts/settings/display options menu.
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#5 |
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Forum Member
Join Date: Jun 2006
Location: Isle of Wight
Posts: 7,829
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Quote:
Probably not the same but on my Android's I notice that I get the contacts stored on the SIM and the contacts saved in the phone displayed, so duplicates showed. I think I had to untick an option in the contacts/settings/display options menu.
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#6 |
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Forum Member
Join Date: Jul 2001
Posts: 2,644
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Maybe try a new sim card from the network.
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#7 |
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Forum Member
Join Date: Jun 2006
Location: Isle of Wight
Posts: 7,829
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Quote:
Maybe try a new sim card from the network.
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#8 |
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Forum Member
Join Date: Jul 2001
Posts: 2,644
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#9 |
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Forum Member
Join Date: Aug 2004
Posts: 87
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still think its something to do with google and contact sync myself, have you checked your gmail account attached to the phone?
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#10 |
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Forum Member
Join Date: Jun 2006
Location: Isle of Wight
Posts: 7,829
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Quote:
still think its something to do with google and contact sync myself, have you checked your gmail account attached to the phone?
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#11 |
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Forum Member
Join Date: Aug 2004
Posts: 87
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leave the sync turned on. if you delete them from google they will remove themselves off the phone. if you then add to the phone.. new contacts are automatically sent to your google account...(backed up)
you will find it much easier to edit the contacts in gmail/contacts than on the phone. changes made are automatically synced. |
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#12 |
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Forum Member
Join Date: Dec 2007
Posts: 15,030
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Happened to me once on the iphone
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