DS Forums

 
 

have you ever


Reply
Thread Tools Search this Thread
Old 16-04-2012, 14:26
tosha43
Forum Member
 
Join Date: Jun 2010
Posts: 342

has any one ever got a better deal off there mobile provider using a comparison website?Just phoned mine (3)by the way and they said they had exclusive deal for existing customers it was galaxy note and it was 500 mins 5000 text and unlimited data for £35 pm but then i found this http://www.urmob.co.uk/showcharges.php?offer=9929842 what chance i have got going back to 3 with this does anyone think they will match it.
TIA
tosha43 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 17-04-2012, 22:37
tosha43
Forum Member
 
Join Date: Jun 2010
Posts: 342
No one?
tosha43 is offline   Reply With Quote
Old 17-04-2012, 23:26
jclegs
Forum Member
 
Join Date: Nov 2007
Posts: 16
Ring them and see. Ask for your pac code if you are not happy and put the ball in their court to try to keep your custom.
jclegs is offline   Reply With Quote
Old 17-04-2012, 23:54
jabbamk1
Forum Member
 
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
Three state that they don't match third party deals. owever if you go through retentions they may be able to offer a similar deal to keep you as a customer.
jabbamk1 is offline   Reply With Quote
Old 18-04-2012, 08:07
frida_adams
Forum Member
 
Join Date: Apr 2012
Posts: 105
Call them and see what reaction they will have. May be they will offer you something else like the deal.
frida_adams is offline Follow this poster on Twitter   Reply With Quote
Old 18-04-2012, 09:31
jabbamk1
Forum Member
 
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
Btw that £35pm 'exclusive deal' is not that exclusive. It's the standard price on the website for new/existing customers. What i'd do is ring up and say you're leaving and ask them to put you through to retentions to get your pac code. Make sure you have the three website up on a laptop nearby as well as the third party sites with the deals. Just tell them you've found better deals on these sites and were wondering if they could price match. They will say no because they're third party and make up some crap about how the cash back is false or how the site doesn't exist.

Just ask them if they can do anything similar and keep pushing them until they offer you something good. Every offer they give you, check it against the three site just to check if it really is an exclusive deal and not a standard one. Keep telling them that if they don't offer anything better than the standard deals you'll get your pac and leave/.

It might take a few calls back and forth between you and three before they offer a good deal or before you decide to leave. BTW make sure you're in your last 38 days of the contract before thiking about upgrading as they only offer good upgrade deals during that period.

FYI- Three have kind of stopped with the discounts on high end handsets recently. Anyone on Three here will probably remember how recently they'd give out pretty good retentions deals over the phone, they seem to have stopped since the new year.
jabbamk1 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 11:10.