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Old 18-04-2012, 20:04
gother
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Join Date: Jan 2006
Location: Between Venus and Mars
Posts: 9,027

I'm on a 30 day sim only plan on Orange upon getting the sim i was told i could upgrade to a full contract with a phone after my 3rd bill had been paid.
My third bill is due tomorrow so i was looking around the various phone shops online and i recieved a phonecall of Dialaphone trying to sell me a new phone. I explained that i'm due for a upgrade as i'm approaching 3 months with my sim only deal on Orange.
The rep then told me that Orange have changed their policy to 6 months until a upgrade now instead of 3.
Can anyone confirm if it's 3 months or 6 months please?
Customer service also said 3 months btw but that was last week when i asked.

Thanks in advance.
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Old 18-04-2012, 20:49
jabbamk1
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well dialaphone would probably tell you anything to get you to sign today. As far as I'm aware you can upgrade on a 30 day contract at any time. Best to call orange when you want to upgrade and they'll be able to tell you what you can get
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Old 19-04-2012, 15:15
gother
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Just spoke to CS and Dialaphone were correct it is now 6 months but because i was signed up before it all changed they have said i can upgrade next month as i will of reached 3 months then
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