DS Forums

 
 

O2 cheeky


Reply
Thread Tools Search this Thread
Old 22-04-2012, 10:04
MrRedman1967
Forum Member
 
Join Date: Oct 2010
Posts: 106

Hi i downgraded from 600 to 300 mins as i regularly use under 300 my minutes refresh on the 17th.The day before O2 took 320mins which i had left and changed it for 10mins(they told me its the mins per day when your on 300mins).In my opinion its a bit naughty were they thinking i wouldnt check go over,therefore owe them more money.They could talk a way round it as they do but this shows no loyalty dont you think.
MrRedman1967 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 22-04-2012, 10:35
legends wear 7
Guest
 
Join Date: Dec 2007
Posts: 2,070
Sounds fine to me, you dropped to a lower tariff so they have pro-rated you mins on the new tariff.
legends wear 7 is offline   Reply With Quote
Old 22-04-2012, 10:54
MrRedman1967
Forum Member
 
Join Date: Oct 2010
Posts: 106
well as we pay in advance ive all ready paid for those minutes they have taken away?
MrRedman1967 is offline   Reply With Quote
Old 22-04-2012, 11:01
Everything Goes
Forum Member
 
Join Date: Mar 2002
Location: In the future....
Posts: 11,259
Sounds fine to me, you dropped to a lower tariff so they have pro-rated you mins on the new tariff.
Yes that's what it sounds like to me. All networks do this not just O2. Its a bit of pain for customers as it can be confusing.
Everything Goes is offline   Reply With Quote
Old 22-04-2012, 11:27
plymouthbloke1974
Forum Member
 
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,369
well as we pay in advance ive all ready paid for those minutes they have taken away?
They will give you a Pro-Rata refund of your line rental at the higher rate, so you won't lose anything.
plymouthbloke1974 is offline   Reply With Quote
Old 22-04-2012, 11:34
MrRedman1967
Forum Member
 
Join Date: Oct 2010
Posts: 106
Ok cheers ill look out for this
MrRedman1967 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 11:11.