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Iphone 3Gs problem


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Old 17-05-2012, 15:53
satman17
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I am trying to install the Apple software on my iphone 3GS when. Plug it into iTunes it goes through the which country do u live etc etc then loads but after a while it comes up with put in your sim card!! It has a O2 prepay card in

Help
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Old 17-05-2012, 16:51
Ross1874
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Did you get the,phone unlocked? I read on another forum before that updating the software on an unlocked iPhone loses the unlock.
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Old 17-05-2012, 17:24
satman17
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Yes I failed to mention that he did apparently get it unlocked by a shop in the high street, which rings alarm bells! All we want to do is get it back to factory settings
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Old 17-05-2012, 19:07
AxeVictim
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Whats the modem firmware ?
Settings/about/modem firmware.
If its 06.15.00 it has the ipad baseband and you will need custom firmware to get it back to factory settings.
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Old 17-05-2012, 19:56
psionic
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Yes I failed to mention that he did apparently get it unlocked by a shop in the high street, which rings alarm bells! All we want to do is get it back to factory settings
If it was unlocked unofficially, restoring/updating/reinstalling iOS will remove the unlock. Sounds like you've locked it again. What network was it on originally? Have you tried one of their SIMs instead?
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