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Barclays Online Banking Security box popping up. Genuine? |
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#26 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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How do you do a fresh install?
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#27 |
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Forum Member
Join Date: Apr 2008
Location: Scottish Borders
Posts: 30,166
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Quote:
How do you do a fresh install?
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#28 |
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Forum Member
Join Date: Sep 2003
Location: London
Posts: 5,527
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I had this happen with my First Direct account after I downloaded some dodgy software. I rang them and they confirmed that they hadn't changed their system to request such info from customers. I uninstalled the software and did a malware sweep which returned me to the normal login settings.
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#29 |
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Forum Member
Join Date: Nov 2003
Location: Norwich, Norfolk, UK
Posts: 14,293
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Quote:
Using the recovery discs you eithier got with the computer or the ones you created when you first loaded it.
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#30 |
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Forum Member
Join Date: Jul 2003
Posts: 34,237
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Quote:
I've posted on geeksgo but had no reply but read old threads on similar problems and ran everything including combofix. It worked but then the thing came back!!! Now we've arranged for someone to come round and fix it.
How do these things manage to get in your pc? My dad has exactly the same sceurity as me. Mcafee Firewall, Microsoft Security Essential, Malawarebyts. His computer has something on it but my laptop is fine. I download on my laptop but he never does on hi pc. I wonder how he managed to get this. The question is if you ever can assume the machine now is safe even if 2 or AVs come up clean.. I wouldn't use it for banking unless someone really credible said it was now safe or you had restored it to factory condition and then thrown a lot of av scans at it. Don't know where all these things come from,.. Some are on corrupted sites and just get in when you go to a page whether you click anything or not. Others get in if you click on boxes that pop up or emails, others just seem to get in. |
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#31 |
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Forum Member
Join Date: Apr 2008
Location: Scottish Borders
Posts: 30,166
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The OP didn't return so we may never know what the solution was.
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#32 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Sorry guys here's an update.
I did a complete fresh install whilst talking to this wonderful guy on my laptop in the US. He talked me through the whole thing all day!! It took about 7 hours and he helped me do the fresh install, talked me through adding drivers and downloading all my security and software again. Updating windows the lot. Since then it's running like a dream and the nasties have gone for sure. The guy was on geekgo forums. He was fantastic. I see why people say it's a last rresort doing a fresh install. It was a hell of a lot of work but well worth it in the end. |
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