Plasma colour fuzzy

mach2001 · 12-06-2012, 20:38

I've got an LG plasma that developed a fault of a thin black line the tv was collected, repaired and returned now when something is in a slight shadow or a black the colour goes a bit fuzzy or looks kind of cartoony even when playing blu-rays.
Is this a fault that could be repaired within the warranty or is it a problem that I will have to live with?

mcclaudjohn · 21-06-2012, 09:13

How long have you had the TV for? If it's still under warranty I think you could just call up LG to get it repaired or just call them anyway and confront them lol they'll probably do something about it. One time, I had a similar problem with my TV and it only took like a week to get it all fixed.

josephblack · 21-06-2012, 09:15

Are you planning on going with plasmas? If that warranty doesn't work out, you should try out LEDs. Tell them your TV got a problem and you wanna exchange it for a 3D LED TV. And that you are willing to pay some little charges. LG has really nice LEDs out right now. You should at least give it a try.

Richard_Wright · 03-07-2012, 07:46

Try to fix it with warranty. Just call customer service and explain what kind of problems you are facing. LG staff usually respond to you quickly and politely, at least they have been polite to me. I use an LG 3D TV and had some minor issues recently. I was satisfied with the a/s staff that helped me out.

12-06-2012, 20:38	#1
mach2001 Forum Member Join Date: Aug 2006 Location: At home with my family. Posts: 333	Plasma colour fuzzy I've got an LG plasma that developed a fault of a thin black line the tv was collected, repaired and returned now when something is in a slight shadow or a black the colour goes a bit fuzzy or looks kind of cartoony even when playing blu-rays. Is this a fault that could be repaired within the warranty or is it a problem that I will have to live with?

21-06-2012, 09:13	#2
mcclaudjohn Forum Member Join Date: May 2012 Posts: 20	How long have you had the TV for? If it's still under warranty I think you could just call up LG to get it repaired or just call them anyway and confront them lol they'll probably do something about it. One time, I had a similar problem with my TV and it only took like a week to get it all fixed.

21-06-2012, 09:15	#3
josephblack Forum Member Join Date: May 2012 Posts: 21	Are you planning on going with plasmas? If that warranty doesn't work out, you should try out LEDs. Tell them your TV got a problem and you wanna exchange it for a 3D LED TV. And that you are willing to pay some little charges. LG has really nice LEDs out right now. You should at least give it a try.

03-07-2012, 07:46	#4
Richard_Wright Forum Member Join Date: May 2012 Location: Manchester, UK Posts: 40	Try to fix it with warranty. Just call customer service and explain what kind of problems you are facing. LG staff usually respond to you quickly and politely, at least they have been polite to me. I use an LG 3D TV and had some minor issues recently. I was satisfied with the a/s staff that helped me out.

DS Forums

Plasma colour fuzzy