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Old 15-06-2012, 14:33
Ironside1969
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Hi there guys, I wonder if somebody can give me some advice. I have got a Panasonic 42 inch plasma flat screen. I have got Sky and use an sky HD box. I don't have any aerial antenna attached to the television, only the sky HD box. The problem I have got is everytime I switch the television on, the skybox doesn't seem to be switched on, even if I switch the television off on, & then back on again, I just get white noise. I have an got to use the television remote control, press the "AV" button which then somehow brings up the sky screen which I can then start watching. I think that I can only watch sky if the television is in analog mode, I'm not sure.

However, I have another television in my bedroom which is connected directly to the skybox as well, I don't have any problems with the television, I can go in there any time and switch the television on, as long as the skybox hasn't automatically turned itself off, I can start watching, I don't have to go through the rigmarole of pressing buttons on the television remote control,Obviously if the skybox has been off for more than three hours then it will have automatically turned off so I basically just use the sky controls to put it back on.

So why is one television giving me hassle and making me go through the process of pressing the AV button when the other television is perfectly okay?

If anyone has any ideas then I would be very grateful for your help
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Old 15-06-2012, 14:37
grahamlthompson
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Panasonics have a setting somewhere in the setup menus that force it to select the last used AV input when you switch on from sby.
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Old 15-06-2012, 14:41
Ironside1969
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Panasonics have a setting somewhere in the setup menus that force it to select the last used AV input when you switch on from sby.
Thanks for the reply. Okay, there maybe a way of setting the television so that it recognises my sky, or words to that effect? However, I am absolutely rubbish at setting television, videos, DVDs, whatever up, I never have been particularly competent at setting up televisions
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Old 15-06-2012, 14:44
chrisjr
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The second TV is connected via the RF 2 out on the Sky box I bet. In which case the second TV is seeing it as though it were a broadcast TV channel. It probably defaults to switching on with the tuner selected and picks up the last signal the TV was tuned to, ie the Sky box.

The first TV is doing the same. However it is NOT connected via RF to the Sky box but either SCART or HDMI (the latter if you want to watch HD programmes properly). So as there is no aerial connection it just displays "static". Then you press the AV button to switch it to the input the Sky box is connected to.

There may be a way to force the TV to switch on with the appropriate AV input selected so you don't have to switch it every time. I believe some Panasonics have this ability buried in the set-up menu somewhere.

I don't get this problem myself as my LG telly simply remembers what it was switched to when it turned off and comes back on with the same source selected.
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Old 15-06-2012, 14:45
grahamlthompson
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Thanks for the reply. Okay, there maybe a way of setting the television so that it recognises my sky, or words to that effect? However, I am absolutely rubbish at setting television, videos, DVDs, whatever up, I never have been particularly competent at setting up televisions
What's the model number I can try and get a manual. Only reason I know is that a friend had a similar problem using a Tivo. I found the option in the manual but it's so long ago I forgot the actual menu setting.
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Old 15-06-2012, 14:57
Ironside1969
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I can't find the manual for the television. There doesn't seem to be any model number on the television itself. All I can tell you is it a Panasonic Viera DV3 43 inch plasma. If I press the AV button and I do you have a selection in the input selection, such as AV1, AV2/AV25, component, PC, HDMI 1, HDMI 2, and TV, if this is of any help to you. Sky seems to only work on HDMI 1 position.
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Old 15-06-2012, 15:04
Alan the Postie
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On my Panasonic the appropriate steps are (all using the TV not Sky remote)

Menu
Set Up
Power on preference which you need to change from TV to AV by pressing the button to the right of the OK
Press Exit and you should have achieved what you want.

Hope this helps,

Last edited by Alan the Postie : 15-06-2012 at 15:04. Reason: Unintended smiley
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Old 15-06-2012, 15:08
Ironside1969
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On my Panasonic the appropriate steps are (all using the TV not Sky remote)

Menu
Set Up
Power on preference which you need to change from TV to AV by pressing the button to the right of the OK
Press Exit and you should have achieved what you want.

Hope this helps,
Remember that I don't have an antenna so I'm not actually using the digital side of the TV. Am I correct in saying that you can only watch sky through the analogue side of the TV?

Like I said in one of my previous messages, I have another television which doesn't pose any problems. I can go in there, switch it on and sky will be there straightaway, if the skybox has switched itself off then all I need do is switch it on using the sky remote control. This Panasonic gives me nothing but grief, it is a pain in the ar$e.
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Old 15-06-2012, 15:14
grahamlthompson
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Remember that I don't have an antenna so I'm not actually using the digital side of the TV. Am I correct in saying that you can only watch sky through the analogue side of the TV?

Like I said in one of my previous messages, I have another television which doesn't pose any problems. I can go in there, switch it on and sky will be there straightaway, if the skybox has switched itself off then all I need do is switch it on using the sky remote control. This Panasonic gives me nothing but grief, it is a pain in the ar$e.
The sky-hd box should be connected to the TV by a single hdmi cable nothing else. The connection is 100% digital, it makes no use of the TV's tuners at all. My friends TV was the same only having a single hdmi cable, it still selects the non existant rf input until you make the setting as posted by Alan The Postie (thanks for the memory jog). From then on when you turn on the TV you should be watching Sky-HD in HD. If you have a scart cable from Sky-HD to TV, remove it, you don't need it.

It's just one of the quirks that Pannie TV's have.
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Old 15-06-2012, 15:20
chrisjr
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In a random Panasonic Plasma TV manual I downloaded the "Power On Preference" item mentioned above was on a sub menu called "Other settings" off the main "Set up" menu.
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Old 15-06-2012, 15:25
Ironside1969
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The sky-hd box should be connected to the TV by a single hdmi cable nothing else. The connection is 100% digital, it makes no use of the TV's tuners at all. My friends TV was the same only having a single hdmi cable, it still selects the non existant rf input until you make the setting as posted by Alan The Postie (thanks for the memory jog). From then on when you turn on the TV you should be watching Sky-HD in HD. If you have a scart cable from Sky-HD to TV, remove it, you don't need it.

It's just one of the quirks that Pannie TV's have.
okey-dokey, I will have to wait until someone comes to my house, being disabled means I can't get behind the TV and do it myself. So basically I'm just looking for one cable in between the television and sky HD box? I'm pretty sure I can see two cables at the moment, a black and grey one dropping down from the TV.
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Old 15-06-2012, 15:34
grahamlthompson
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okey-dokey, I will have to wait until someone comes to my house, being disabled means I can't get behind the TV and do it myself. So basically I'm just looking for one cable in between the television and sky HD box? I'm pretty sure I can see two cables at the moment, a black and grey one dropping down from the TV.
You aren't confusing the TV power cable are you. There should be 2 connections only one of which goes to the Sky box. No reason why you shouldn't find and change the power on option on the TV.
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Old 15-06-2012, 15:36
chrisjr
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okey-dokey, I will have to wait until someone comes to my house, being disabled means I can't get behind the TV and do it myself. So basically I'm just looking for one cable in between the television and sky HD box? I'm pretty sure I can see two cables at the moment, a black and grey one dropping down from the TV.
I would not worry too much about the cables at the back of the telly.

If as you have already said the Sky box only appears on HDMI 1 then chances are there is no other connection. If there was a SCART connection as well then it would also appear on one of the other AV source selections.

Also if it was connected via SCART then chances are the SCART switching signal would cause the TV to switch over to the appropriate SCART input on the TV automatically when you turn the Sky box on.

By the way I suspect those two cables are HDMI to the Sky box and mains power for the telly.
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Old 15-06-2012, 18:52
Ironside1969
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Okay, I'm here again. There are three cables, one is the mains, the other one goes into the back of the sky HD box, and then the black one goes into my Panasonic surroundsound Theatre system.

I used to be able to use Viera Link but that doesn't seem to work now. My theatre system will only work when I first turned the telly on and there is no signal, it never used to behave like this, I could control it from my television remote control using Viera Link. In fact, I think the grey one maybe the Viera Link still.

this problem only started when some television engineers came in to sort out the main television aerial, not sure what they did but it played up from that time
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Old 15-06-2012, 23:35
chrisjr
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I stand to be corrected but I have a feeling that in the manual I downloaded it said something like Viera link only works on HDMI 1. Perhaps the two leads have got swapped over somehow? especially as you say the Sky box is on HDMI 1.

Maybe swapping them back around will let you control things as you did before?
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Old 17-06-2012, 12:11
Ironside1969
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Okay guys, I've had a look on the back of my sky HD box and it does seem that I have a Viera Link lead connecting the skybox to the television, well it's a lead going into the HDMI socket. The television in my bedroom is connected to the RF Out -1 socket. I suspect that I need to do away with the Viera Link lead and connect the television into the RF out socket, does that sound right?
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Old 17-06-2012, 12:23
grahamlthompson
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Okay guys, I've had a look on the back of my sky HD box and it does seem that I have a Viera Link lead connecting the skybox to the television, well it's a lead going into the HDMI socket. The television in my bedroom is connected to the RF Out -1 socket. I suspect that I need to do away with the Viera Link lead and connect the television into the RF out socket, does that sound right?
What you have is correct. You just need to make the menu setting change on the TV to default to AV on power up. Any other connection won't give you HD pictures.
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Old 17-06-2012, 12:37
Ironside1969
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When I press AV on the television remote control I get a menu with various choices, AV1 AV2, AV2S (I wonder if that means satellite) component, PC, HDMI1 and HDMI 2. Which one should I be looking for
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Old 17-06-2012, 12:56
Ironside1969
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Okay, this is where we are at the moment. I have now realise that operating the television with the television remote control makes life easier than using the sky remote control to switch the television on. When I switch the television on using the television remote control it goes straight to analogue with a white fuzzy screen, I've got to them press the AV button which then bring sky up. However, I'm still puzzled as to why it's doing this when the other television go straight to sky when I switch it on. I can only bring up sky when I select HDMI 1
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Old 17-06-2012, 13:32
Sue_Aitch
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Do take another look to see if you can find the Model Number and Serial Number on the Plasma as the instruction manual will help. See here.

If you online search for the Remote's model number ( it might be in the battery compartment!) you might find the Model Number of your TV.

On my TV, for instance, it's possible to Skip unwanted analogue channels.

S'much easier to go with the manufacturer's instructions.
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Old 17-06-2012, 13:34
chrisbartley
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Try using the Panasonic 'hotel' mode settings

LINK
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Old 17-06-2012, 13:43
Sue_Aitch
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Genius chrisbartley and thank you kindly.

That should do it, Ironside
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Old 17-06-2012, 14:52
chrisjr
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Okay, this is where we are at the moment. I have now realise that operating the television with the television remote control makes life easier than using the sky remote control to switch the television on. When I switch the television on using the television remote control it goes straight to analogue with a white fuzzy screen, I've got to them press the AV button which then bring sky up. However, I'm still puzzled as to why it's doing this when the other television go straight to sky when I switch it on. I can only bring up sky when I select HDMI 1
It has already been explained. The default setting for the Panasonic TV is for it to turn on with it's built in tuner selected. One TV is connected via RF to the Sky box so it is using the built in tuner. The other TV is connected via HDMI which does not use the built in tuner.

So if both TVs default to switching on with the built in tuner selected the one connected via RF will show Sky and the one not using RF will not. No mystery about it.

And as has been said the solution is simple. You merely need to go into the menu system of the TV connected via HDMI and change the setting that selects what the TV displays on switching on from TV to AV, with luck that will make it turn on with HDMI 1 selected and you won't have to select it manually every time.
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Old 17-06-2012, 16:12
Ironside1969
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The Eagle has landed, yes, that works a treat. When I switch the television on I don't have to press the AV button now. Also, I can use the same television remote control via the Viera Link to operate my home cinema, before it would only work with no signal going into the television for some strange reason. Thanks guys, I'm really glad we got there in the end
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Old 17-06-2012, 16:29
stanandjan
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I had an identical Issue with a Hitachi TV set which has NOT got Hotel Mode ..
I solved by doing Full tune with No Aerial and that solved the problem..it now switches on to the Sky RF output..
I guess the TV man tuned up your set while he was there.

Stan
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