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Apples crappy newsstand app |
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#1 |
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Inactive Member
Join Date: Aug 2011
Posts: 1,240
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Apples crappy newsstand app
I have signed up for a years subscription to entertainment weekly and have downloaded 11 issues onto the ew app in the newsstand. But sometimes whenevr i reopen the newsstand to read from where i left off, all the issues are greyed out and i have to redownload them all again, even though they all finished downloading in full before. Ive had to redownload them all 4 times so far. Its rediculous
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#2 |
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Forum Member
Join Date: Mar 2011
Location: Hertfordshire
Posts: 2,937
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That will be Entertainment Weekly's fault not Apple's.
Newsstand apps are essentially just like any other app, they just use the UI slightly differently. The functionality of each Newsstand app is down to the developer. |
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#3 |
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Forum Member
Join Date: Aug 2011
Location: Glasgow
Posts: 559
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^ Agreed, it will be on their side not Apple's. Metro and the Guardian Newsstand apps work perfectly.
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#4 |
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Inactive Member
Join Date: Aug 2011
Posts: 1,240
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i just deleted the entertainment weekly app from newstand and redownloaded it but its only showing 2 of the 11 issues i have bought and when i go to the store it asks me to pay again to download...wtf..im not paying twice. where do i stand on this. i have all the invoice emails to show i paid for the other 9 issues.. its such a joke. its impossible trying ttuo contact entertainment weekly as theyre based in florida and no email anywhere
what do i do!!! the crappy app in the newsstand still doest work...im so angry, i bought all this stuff to read for when i go on holiday tuesday!!!! |
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#5 |
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Forum Member
Join Date: Jul 2002
Location: North Ayrshire
Posts: 11,397
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contact itunes store support
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#6 |
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Inactive Member
Join Date: Aug 2011
Posts: 1,240
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Quote:
contact itunes store support
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#7 |
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Forum Member
Join Date: Jul 2002
Location: North Ayrshire
Posts: 11,397
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Quote:
i have tried but thats like a mindfield asking me to pay a one time fee for support.
you have an issue with a paid app (as that is what a newstand item is), contact the app store support saying you have a problem with a paid app. |
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#8 |
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Inactive Member
Join Date: Aug 2011
Posts: 1,240
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Ive emailed them. How does this usually work. Will i get a refund u think
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#9 |
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Forum Member
Join Date: Jul 2000
Location: UK
Posts: 3,000
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Quote:
Ive emailed them. How does this usually work. Will i get a refund u think
However in the past they've always given me a refund when I've had a genuine issue with an app simply not working |
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