[NoWireHangers]

Hi all,

Weirdest day. Just checked my balance online and noticed that there was a £ deposit of £500 a few a days ago. I have no idea who would have done this or why. It is definitely an error.

I can't even send it back as it was a cash deposit and not a transfer or cheque. And I'm not just saying it but I would send it back as at the end of the day that could be someone's rent or something but I can't even trace it.

Strange thing is that it was deposited in a branch near to the office I work, a branch I use a lot. However work don't actually have my bank details because I am self employed and I am paid by a cheque each month - so it can't have been them.

I am confused. Is it legally mine?

Maybe it was an angel? Lol

[irishguy]

Are you with RBS? I've heard a couple of stories about peoples accounts getting debited by mistake due to this software cock up. The advice is to report it to the bank. Don't spend it - they will want it back!

[NoWireHangers]

I'm not with RBS.

I hear what you're saying but someone has physically put cash into the account over the counter. I'm perplexed

[EastEnders-1105]

Go in the branch it was deposited in and ask?

ring up your local branch

[BirthdayGirl]

Originally Posted by NoWireHangers

I'm not with RBS.

I hear what you're saying but someone has physically put cash into the account over the counter. I'm perplexed

..which means someone has your bank details......

[irishguy]

Originally Posted by NoWireHangers

I'm not with RBS.

I hear what you're saying but someone has physically put cash into the account over the counter. I'm perplexed

Do you know this for a fact..? Just because your statement says so doesn't mean it happened - could still be a computer glitch. Phone up your branch and explain the circumstances and get their advice.

[AlphaK]

I presume a paying in slip of some sort would have been used which should have a name at least on it - but not sure where these are filed/kept once they have been "actioned" as it were .

[Inspiration]

Personally I would report it immediately and get the bank to investigate it. But that's just me.

[NoWireHangers]

Yep I think that's what I'm going to do

[davidmcn]

Originally Posted by BirthdayGirl

..which means someone has your bank details......

Well, someone has used a sort code and account number which relate to the OP's account. It may well be accidental. I know a case where the bank made the error - they assumed it was for an account number at that branch, but ignored the sort code the customer gave them for an account with the same number at a different branch.

[stud u like]

Originally Posted by Inspiration

Personally I would report it immediately and get the bank to investigate it. But that's just me.

A lot of the time banks can't tell you due to data protection and have an odd ideology that it is yours until someone who is missing the money asks questions to where it has gone.

Sometimes, it is untraceable.

Sometimes it is from the inland revenue or it is from a utility company.

[TelevisionUser]

Originally Posted by NoWireHangers

Hi all,

Weirdest day. Just checked my balance online and noticed that there was a £ deposit of £500 a few a days ago. I have no idea who would have done this or why. It is definitely an error.

I can't even send it back as it was a cash deposit and not a transfer or cheque. And I'm not just saying it but I would send it back as at the end of the day that could be someone's rent or something but I can't even trace it.

Strange thing is that it was deposited in a branch near to the office I work, a branch I use a lot. However work don't actually have my bank details because I am self employed and I am paid by a cheque each month - so it can't have been them.

I am confused. Is it legally mine?

Maybe it was an angel? Lol

I would suggest taking this matter up with your bank at the earliest opportunity because banks' mistakes can have bad consequences for customers and they are best corrected as soon as possible.

Take a look at this horror story here:

Closed Accounts

The chairman of a key consumer body has called for major changes in the way banks deal with customers where there is an allegation of fraudulent activity on an account.

Adam Phillips, who chairs the FSA's Consumer Panel says current practices are "Kafkaesque."

Money Box first highlighted this issue in November, when we reported how NatWest had closed an account of six month old girl. Bob Howard reports.
http://www.bbc.co.uk/programmes/b01k9lc8#synopsis

[NoWireHangers]

My immediate response was; Great I can pay off my credit card!


Oh well....

[TheSword]

I've seen this reported many times, and without question the money has had to be returned, however, you could make a note of what you've had to do to resolve the issue, make a note of any phone calls and visits to the bank etc etc, and send the bank a bill for it at the exorbitant rates that they would charge you if the boot was on the other foot.

[Bedsit Bob]

You are Phoebe Buffay and I claim my £5.

[Mumof3]

I've had this, but with £30,000 that was deposited in error. By law (and believe you me, I checked), you have no entitlement to keep it, nor to earn interest from it.

Keep it separate, and don't touch it. Someone is likely to come looking for it in due course.

[c4rv]

Originally Posted by BirthdayGirl

..which means someone has your bank details......

all it means is that somebody deposited money using his account number and source code. It could well have been a typo

[CloneClown]

Originally Posted by Mumof3

I've had this, but with £30,000 that was deposited in error. By law (and believe you me, I checked), you have no entitlement to keep it, nor to earn interest from it.

Keep it separate, and don't touch it. Someone is likely to come looking for it in due course.

My goodness... the temptation eh.

[Mumof3]

Originally Posted by CloneClown

My goodness... the temptation eh.

All I got to keep was a photo of myself, gurning, in my 20s, holding a cheque for £30k. Probably worth about £100k in today's money.

[TheSword]

Originally Posted by BirthdayGirl

..which means someone has your bank details......

I always find this strange, people are so protective of their bank details, and yet hand over their bank details every time they write a cheque!

Ok, cheque's are less common these days, but I have many times seen cheque writers be protective of their account details which is on the bottom of all their cheques.

[carnoch04]

Originally Posted by stud u like

Sometimes it is from the inland revenue or it is from a utility company.

I don't think HMRC or the Electric Company would send someone to the bank with cash!

[JulesandSand]

I've had this in the past - about £5000 IIRC - it disappeared a few days later unfortunately.

[RiverChelt]

Originally Posted by TheSword

I always find this strange, people are so protective of their bank details, and yet hand over their bank details every time they write a cheque!

Getting off subject, I never understood that either. Back when I first started on eBay, before PayPal became so integral to it, I used to ask the seller of something I'd bought if they'd like to give me their bank details so I could put the money straight into their account. More often than not this resulted in them thinking I was some kind of scam artist. I therefore sent a cheque. Which had my bank details on it. The irony was probably lost.

Back on subject, I've had mystery money show up in my account too. Never worth getting too excited over as they always catch up with you. And certainly don't spend it because they will want it back no matter what and if you purposely go out of your way to conceal it I think you are committing some naughty business.

[Bedsit Bob]

Originally Posted by Mumof3

you have no entitlement to keep it, nor to earn interest from it.

I'm surprised about the interest.

I would've thought the interest would be considered compensation for the messing around.

Could you claim for any expenses, such as phone calls, letters, trips to the bank, to sort it out?

[Tyyleer]

Keep the money and treat yourself... Or give me the money.