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Raydons media server keep losing laptop network connection


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Old 02-07-2012, 21:07
stringman
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Hi
I have been using the excellent media server by Raydon for sometime. but i only use it occasionaly.
each time ( could be weeks apart) i cant access the hdr by the shortcut on my desktop or by typing in the ip address.
I re load the media bundle and all is well.
Then i lose it again.
it seems to me that hdr is updating itself or similar and wiping Raydons stuff.

Anyone else expeienced this? or have any ideas what it is and how to cure it

many thanks in advance
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Old 02-07-2012, 21:29
grahamlthompson
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Two possible reasons spring to mind.

1The Foxsat is set to DHCP so the IP address is changed due to your router issuing a different address. Check the IP address that your box reports in the menus. - Solution use a fixed ip address outside the pool of addresses your router is set to allow.

1 Mongoose has crashed (an occasional problem). in this case a reboot of the foxsat will restore comms or if you have telnet installed then open a cmd window

telnet ipaddress

service start mongoose.

http://forums.digitalspy.co.uk/showp...63&postcount=4
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Old 02-07-2012, 22:55
REPASSAC
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When you are able to access the web interface the settings page does report version 4.0.7?
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Old 03-07-2012, 08:16
stringman
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Two possible reasons spring to mind.

1The Foxsat is set to DHCP so the IP address is changed due to your router issuing a different address. Check the IP address that your box reports in the menus. - Solution use a fixed ip address outside the pool of addresses your router is set to allow.

1 Mongoose has crashed (an occasional problem). in this case a reboot of the foxsat will restore comms or if you have telnet installed then open a cmd window

telnet ipaddress

service start mongoose.

http://forums.digitalspy.co.uk/showp...63&postcount=4


Graham,

the hdr is set to manual ip address ( 192.168.1.7) there are only 4 other devices on the network

when i start up the box the humax splash screen says U7.54

regarding the link you showed, the DHCP range is from 192.168.1.2 to 192.168.1.254

I am going to reboot and reload the bundle now and see what happens
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Old 03-07-2012, 10:08
REPASSAC
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Graham,

the hdr is set to manual ip address ( 192.168.1.7) there are only 4 other devices on the network

when i start up the box the humax splash screen says U7.54

regarding the link you showed, the DHCP range is from 192.168.1.2 to 192.168.1.254

I am going to reboot and reload the bundle now and see what happens
U7.54 is only the loader. the Humax firmware version will be 1.00.20 and the bundle should be 4.0.7. (shown on the webif settings page)
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Old 03-07-2012, 10:17
grahamlthompson
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Graham,

the hdr is set to manual ip address ( 192.168.1.7) there are only 4 other devices on the network

when i start up the box the humax splash screen says U7.54

regarding the link you showed, the DHCP range is from 192.168.1.2 to 192.168.1.254

I am going to reboot and reload the bundle now and see what happens
I think Repassac has hit on the answer. When you boot the box does it say Custom Fw 4.0.7 on the front display. If not you most likely haven't got the version for the latest 1.0.20 firmware.


http://www.avforums.com/forums/frees...-part-2-a.html
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Old 03-07-2012, 11:14
REPASSAC
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I think Repassac has hit on the answer. When you boot the box does it say Custom Fw 4.0.7 on the front display. If not you most likely haven't got the version for the latest 1.0.20 firmware.

http://www.avforums.com/forums/frees...-part-2-a.html
If this is so - then after flashing the firmware there are updates you need to apply - go to package management - update from internet and apply all updates.

This release includes setting the Foxsat clock and several flags to indicate the type of boot which daily processes examine to determine if they should run or not.
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Old 03-07-2012, 12:53
stringman
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I think Repassac has hit on the answer. When you boot the box does it say Custom Fw 4.0.7 on the front display. If not you most likely haven't got the version for the latest 1.0.20 firmware.


http://www.avforums.com/forums/frees...-part-2-a.html

No it just says boot
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Old 03-07-2012, 12:55
stringman
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If this is so - then after flashing the firmware there are updates you need to apply - go to package management - update from internet and apply all updates.

This release includes setting the Foxsat clock and several flags to indicate the type of boot which daily processes examine to determine if they should run or not.
I have re flashed and then upgraded via the internet on the web page
all working fine now ( at the moment) the hdr is det to dhcp with the ip at 192.168.1.5 is it worth changing that to a manual config.?

Thanks
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Old 03-07-2012, 13:56
REPASSAC
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I have re flashed and then upgraded via the internet on the web page
all working fine now ( at the moment) the hdr is det to dhcp with the ip at 192.168.1.5 is it worth changing that to a manual config.?

Thanks
What I recommend is making an address reservation on the router - doing this you will always get the same address, have up to date name servers and no address conflicts. If you have a number of hosts plus guests then a quick look at the DHCP settings tells you all - trying to remember how you manually set up fixed addresses two years back is a pain.
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Old 03-07-2012, 14:35
stringman
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What I recommend is making an address reservation on the router - doing this you will always get the same address, have up to date name servers and no address conflicts. If you have a number of hosts plus guests then a quick look at the DHCP settings tells you all - trying to remember how you manually set up fixed addresses two years back is a pain.

ok
not sure how to do that but i have had a look at the settings on the router page and have set the box to static ip

i have a screen shot i could attach ( if i knew how)
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Old 03-07-2012, 14:41
REPASSAC
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ok
not sure how to do that but i have had a look at the settings on the router page and have set the box to static ip

i have a screen shot i could attach ( if i knew how)
This is normally in advanced lan settings and usually termed 'Address Reservation' - here you assocate an ip with a mac address - if you select add normally the mac addresses are prompted. The HDR does not show a host name.
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Old 03-07-2012, 14:53
stringman
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pretty sure thats what i have done on the DHCP table
i have

no host name 192.168.1.5 (hdr ip)
mac address DC-D3-21-17-9E-72 status Static

sound good?
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Old 03-07-2012, 15:56
REPASSAC
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pretty sure thats what i have done on the DHCP table
i have

no host name 192.168.1.5 (hdr ip)
mac address DC-D3-21-17-9E-72 status Static

sound good?
Yes sounds exactly correct. addresses commencing with DC-D3-21 are allocated to Humax (along with 00-03-78).
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Old 05-07-2012, 02:19
stringman
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seems to be working fine now!

on a tagent though. my wife and i have win7 and we can access the hdr via the network fine

My sons laptop (running xp) however cant accessthe HDR on the network no matter what i try, he also cant access our networked printer (which we can) so i am guessing that the problem is a network issue with xp

aany ideas at all

thanks
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Old 05-07-2012, 07:23
REPASSAC
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seems to be working fine now!

on a tagent though. my wife and i have win7 and we can access the hdr via the network fine

My sons laptop (running xp) however cant accessthe HDR on the network no matter what i try, he also cant access our networked printer (which we can) so i am guessing that the problem is a network issue with xp

aany ideas at all

thanks
Well it helps to set all the PC's and the HDR in the same workgroup (The foxsat defaults to "Workgroup", see the WebIf settings page).. I assume the laptop aquires it's ip via DHCP on the local network?
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Old 05-07-2012, 12:07
stringman
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yes pretty sure its all on the same workgroup.

BUT back to the original post

the HDR has dropped again!!

the unit was left on until 3am so maybe its updated and thats caused the problem?

cant access the device via the my web browser.
The dchp settings are static and match
Iplayer works fine

im at a loss
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Old 05-07-2012, 12:26
grahamlthompson
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yes pretty sure its all on the same workgroup.

BUT back to the original post

the HDR has dropped again!!

the unit was left on until 3am so maybe its updated and thats caused the problem?

cant access the device via the my web browser.
The dchp settings are static and match
Iplayer works fine

im at a loss
Open a command window and type ping xx.xx.xx.xx (substitute your IP address). Do you get a response ?

Did you install telnet from the package list ?
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Old 05-07-2012, 12:51
REPASSAC
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When you boot the box does it say Custom Fw 4.0.7 on the front display?
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Old 05-07-2012, 12:54
stringman
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Open a command window and type ping xx.xx.xx.xx (substitute your IP address). Do you get a response ?

Did you install telnet from the package list ?
yes the ping response is 4 packets sent 4 received
dont know if i have telnet installed.

we re flash and see what i have
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Old 05-07-2012, 12:57
grahamlthompson
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yes the ping response is 4 packets sent 4 received
dont know if i have telnet installed.

we re flash and see what i have


Does rebooting the box restore access ? Also answer Repassacs question.
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Old 05-07-2012, 13:00
stringman
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When you boot the box does it say Custom Fw 4.0.7 on the front display?
no it just says boot

i have re flashed and its working again,
I have just upgraded the packkages from the internet

No i have not got telnet

it just seems not to hold the flash
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Old 05-07-2012, 13:02
stringman
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Does rebooting the box restore access ? Also answer Repassacs question.
NO rebooting doesnt help. i have rebooted and also powered down from the mains
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Old 05-07-2012, 13:05
grahamlthompson
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NO rebooting doesnt help. i have rebooted and also powered down from the mains
You must download and use the latest 4.0.7 version. Get rid of the old version you are using.

http://www.avforums.com/forums/frees...-part-2-a.html

Note the important note.
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Old 05-07-2012, 13:15
stringman
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You must download and use the latest 4.0.7 version. Get rid of the old version you are using.

http://www.avforums.com/forums/frees...-part-2-a.html

Note the important note.
ok reflashed and got the customfirmware ..... on the screen so looking good
just upgrading the packages now.

but it says no packagges for upgrade

heres hoping
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