[Muinimula]

Hello folks,
Moved into a new flat last weekend and bought a new tv on Thursday to go with existing digibox. Cables are connected to wall socket, but autoscan cannot find any Freeview channels - no signal appears to be getting through.

Have tried connecting aerial cable to tv directly, and have also followed digitaluk's advice of doing a scan with the aerial unplugged, which hasn't worked either. The roof aerials seem to be facing the same way as neighbours, so I can't see that it's that. I've spoken to the flat below and their signal is weak.

Any suggestions?

[DragonQ]

When I moved into my current house, I had the same result with the wall sockets. Turned out the loft aerial had a booster/splitter which wasn't plugged in. Dunno if that'd apply to a flat though...

[Muinimula]

Ah, on closer inspection, the cables join the wall at a little box which says Virgin Media. I guess I'm going to have to speak to them...

[gomezz]

Better talking to the management company. What does the lease say about provision of TV services?

[Muinimula]

No mention of television in the tenancy agreement at all.
It's just two flats in the property, so I guess I'll speak to the landlord and/or Virgin on Monday.

[chrisjr]

Wouldn't the cables for Virgin have F-type connectors rather than the UHF coax (AKA Belling Lee) used on a TV aerial? So in theory you would not be able to plug a Virgin cable termination into your TV without an adapter lead/plug.

[Muinimula]

I already have an adapter so that the cable plugs into the tv/digibox. It's the same adapter I used with the aerial cable in my previous property, where I just tuned to Freeview without a problem.

The problem isn't the cable physically connecting to the tv; it's the signal not getting through.

[chrisjr]

Right, I have seen installations that use F-Types for TV instead of Belling Lee type sockets.

Fairly obviously if the box on the wall is Virgin media then there is no chance of getting Freeview from it. Which leaves four options.

Search harder to see if there is a TV aerial connection anywhere.
Install your own TV aerial
Install a satellite dish and buy a Freesat (or Freesat From Sky) box or subscribe to Sky
Get Virgin to re-enable the connection to your flat and take out a subscription to them.

Installing an aerial might be the cheaper option if all you want are the Freeview channels. With dish and Freesat as an option.