02 or Orange PAYG

23-11-2004, 16:39

Now in the main, I will research things before I buy - and have concluded that either 02 or Orange are the best PAYG service for what I want - now, I ordered an 02 SIM a couple of weeks ago from eBay but apparently o2 are beinbg pratts and not letting the seller sell it or something....

So, this is what I do:

Send lots of pictures and want e-mail from my phone, ring my house and Virgin and T-Mobile phones...

Orange or 02?

Cheers
Alex

Fiction Pulp · 23-11-2004, 17:15

02 I would suggest; it's cheapest to ring other networks, cheaper for peak calls, (Orange are popular for their off-peak rates), and you can take pics/send email from both, it's the phone, not the service

G@V · 23-11-2004, 17:19

search on both networks websites to see network coverage in your area first.You may find one has blackspots and the other covers them.

Also if your texting o2 are 10p per text and orange is 12p and you can buy the o2 online pay as you go type of sim and get 300 free texts when you top up with £10 every month.

Im with o2 and happy.Others will say they suffer from 02 problems tho such as texts being delayed etc...

I would of thought tho if you are calling virgin and tmobile phones then it would make sense getting a phone on one of those networks so mobile 2 mobile costs are smaller.Not sure if virgin supports email tho.

24-11-2004, 02:12

Yup, Virgin unfortunately haven't caught up with "the future"... Would one of those "genie SIMs" that were free - that I got - be any good for day-day use, or are they "free, so what do you expect" sort of thing?

Alex

Solidstate · 24-11-2004, 08:40

I've switched from O2 Contract to an Orange PAYG.

Ignoring call costs and coverage maps.... O2's Customer Service was appaling (and cost me £40+ due to various errors they made) I have no confidence in their ability to do the simplest task properly. In contrast I've actually written a letter to Orange to thank them for their excellent and efficient service. Their website's automatic pop3 email & GPRS email setup worked perfectly too on my P900.

Pingu · 24-11-2004, 11:11

Quote:

Originally Posted by technology guy

Yup, Virgin unfortunately haven't caught up with "the future"... Would one of those "genie SIMs" that were free - that I got - be any good for day-day use, or are they "free, so what do you expect" sort of thing?

Alex

Virgin support MMS - but by email, how do you use it? Does your phone have a POP3 client?

LTT · 24-11-2004, 12:19

I've been with both (Orange for about 3 years and more recently O2 for about 6 months), and they have their advantages and disadvantages. In my personal experience, these are the pro's and cons of each:

Orange
- Excellent network coverage (4/5 reception bars on phone)
- Good range of phones, most cheap on the website
- MMS, GPRS, WAP etc all work very well
- They still do £5 e top-ups
- Ability to choose own off peak hours

- Poor customer service, it took me 3 or 4 phone calls to
simply get MMS activated on my phone
- Call charges aren't the cheapest

O2
- The sim card with 300 free texts is the best text deal
around at the minute plus you get to use the £10 on calls
- Cheaper calls than Orange
- Ability to choose which tariff you want
- Good promotions e.g. they gave free calls all day one
Sunday & the bolt-ons are good value

- Not very good recepton (2/5 reception bars on phone),
text messages sometimes fail to send first time & calls
often get disconnected
- GPRS wap only works about 50% of the time
- Poor customer service & it's 50p a minute (although they're
now doing a trial were it's free from your phone)

In conclusion O2 are better for me at the minute because I'm sending alot of texts and most of the cons are outweighed by the value of the free messages (300 msgs x 10p per message = saving of £30) but Orange are a good stable network.

G@V · 24-11-2004, 18:31

the genie sim that you talk about is the same one i mean with 300 free texts.Nothing wrong with it,its just like any other o2 simcard and you will get the same service network wise..not sure but i think downside is no free customer service.Think its charged at 50p a min or you can email them.Someone else will tell you this for sure tho as i know thats what it is for online pay monthly customers.

24-11-2004, 19:29

Quote:

Originally Posted by Pingu

Virgin support MMS - but by email, how do you use it? Does your phone have a POP3 client?

Aye, it's the 3650. Virgin are a bit behind, and it's 30p a go to send MMS mesages, whereas O2 it's 25; however, I have heard good and bad on the 02 assistance side of things.
Orange are apparently are friendly.

Alex

Pingu · 24-11-2004, 21:04

Quote:

Originally Posted by technology guy

Aye, it's the 3650. Virgin are a bit behind, and it's 30p a go to send MMS mesages, whereas O2 it's 25; however, I have heard good and bad on the 02 assistance side of things.
Orange are apparently are friendly.

Alex

Don't get me started on o2 online - I had a nightmare 1yr contract with them. Support is a joke, at something like 60p/minute.
I've had an Orange contract for around 11 months now, and they've never let me down - and great, friendly customer service.

23-11-2004, 16:39	#1
kentboy Posts: n/a	02 or Orange PAYG Now in the main, I will research things before I buy - and have concluded that either 02 or Orange are the best PAYG service for what I want - now, I ordered an 02 SIM a couple of weeks ago from eBay but apparently o2 are beinbg pratts and not letting the seller sell it or something.... So, this is what I do: Send lots of pictures and want e-mail from my phone, ring my house and Virgin and T-Mobile phones... Orange or 02? Cheers Alex

23-11-2004, 17:15	#2
Fiction Pulp Forum Member Join Date: May 2004 Location: Southend, UK Posts: 457	02 I would suggest; it's cheapest to ring other networks, cheaper for peak calls, (Orange are popular for their off-peak rates), and you can take pics/send email from both, it's the phone, not the service

23-11-2004, 17:19	#3
G@V Forum Member Join Date: Nov 2002 Location: Scotland Posts: 863	search on both networks websites to see network coverage in your area first.You may find one has blackspots and the other covers them. Also if your texting o2 are 10p per text and orange is 12p and you can buy the o2 online pay as you go type of sim and get 300 free texts when you top up with £10 every month. Im with o2 and happy.Others will say they suffer from 02 problems tho such as texts being delayed etc... I would of thought tho if you are calling virgin and tmobile phones then it would make sense getting a phone on one of those networks so mobile 2 mobile costs are smaller.Not sure if virgin supports email tho.

24-11-2004, 02:12	#4
kentboy Posts: n/a	Yup, Virgin unfortunately haven't caught up with "the future"... Would one of those "genie SIMs" that were free - that I got - be any good for day-day use, or are they "free, so what do you expect" sort of thing? Alex

24-11-2004, 08:40	#5
Solidstate Forum Member Join Date: Sep 2001 Location: Wigan Posts: 113	I've switched from O2 Contract to an Orange PAYG. Ignoring call costs and coverage maps.... O2's Customer Service was appaling (and cost me £40+ due to various errors they made) I have no confidence in their ability to do the simplest task properly. In contrast I've actually written a letter to Orange to thank them for their excellent and efficient service. Their website's automatic pop3 email & GPRS email setup worked perfectly too on my P900.

24-11-2004, 11:11	#6
Pingu Forum Member Join Date: Jan 2004 Location: Cornwall Posts: 10,529	Quote: Originally Posted by technology guy Yup, Virgin unfortunately haven't caught up with "the future"... Would one of those "genie SIMs" that were free - that I got - be any good for day-day use, or are they "free, so what do you expect" sort of thing? Alex Virgin support MMS - but by email, how do you use it? Does your phone have a POP3 client?

24-11-2004, 12:19	#7
LTT Forum Member Join Date: Jun 2002 Posts: 1,295	I've been with both (Orange for about 3 years and more recently O2 for about 6 months), and they have their advantages and disadvantages. In my personal experience, these are the pro's and cons of each: Orange - Excellent network coverage (4/5 reception bars on phone) - Good range of phones, most cheap on the website - MMS, GPRS, WAP etc all work very well - They still do £5 e top-ups - Ability to choose own off peak hours - Poor customer service, it took me 3 or 4 phone calls to simply get MMS activated on my phone - Call charges aren't the cheapest O2 - The sim card with 300 free texts is the best text deal around at the minute plus you get to use the £10 on calls - Cheaper calls than Orange - Ability to choose which tariff you want - Good promotions e.g. they gave free calls all day one Sunday & the bolt-ons are good value - Not very good recepton (2/5 reception bars on phone), text messages sometimes fail to send first time & calls often get disconnected - GPRS wap only works about 50% of the time - Poor customer service & it's 50p a minute (although they're now doing a trial were it's free from your phone) In conclusion O2 are better for me at the minute because I'm sending alot of texts and most of the cons are outweighed by the value of the free messages (300 msgs x 10p per message = saving of £30) but Orange are a good stable network.

24-11-2004, 18:31	#8
G@V Forum Member Join Date: Nov 2002 Location: Scotland Posts: 863	the genie sim that you talk about is the same one i mean with 300 free texts.Nothing wrong with it,its just like any other o2 simcard and you will get the same service network wise..not sure but i think downside is no free customer service.Think its charged at 50p a min or you can email them.Someone else will tell you this for sure tho as i know thats what it is for online pay monthly customers.

24-11-2004, 19:29	#9
kentboy Posts: n/a	Quote: Originally Posted by Pingu Virgin support MMS - but by email, how do you use it? Does your phone have a POP3 client? Aye, it's the 3650. Virgin are a bit behind, and it's 30p a go to send MMS mesages, whereas O2 it's 25; however, I have heard good and bad on the 02 assistance side of things. Orange are apparently are friendly. Alex

24-11-2004, 21:04	#10
Pingu Forum Member Join Date: Jan 2004 Location: Cornwall Posts: 10,529	Quote: Originally Posted by technology guy Aye, it's the 3650. Virgin are a bit behind, and it's 30p a go to send MMS mesages, whereas O2 it's 25; however, I have heard good and bad on the 02 assistance side of things. Orange are apparently are friendly. Alex Don't get me started on o2 online - I had a nightmare 1yr contract with them. Support is a joke, at something like 60p/minute. I've had an Orange contract for around 11 months now, and they've never let me down - and great, friendly customer service.

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02 or Orange PAYG