How do I check when my Orange pay monthly plan ends?

toogoodfortv · 17-07-2012, 16:42

I got it 2 years ago in what I thought was July, so effectively I should be ready for an upgrade?? But I can't find anywhere on my Orange account online about how long is left on my plan ... worried my phone will just stop working any day now as I'm pretty sure I got it in July 2 years ago ...

I'm not wishing to renew my contract as I'm waiting for the new iPhone to come out - I was going to go on Giff Gaff until then!

scorpionatthepc · 17-07-2012, 17:41

Pop into an orange shop or ring cs? I know with tmobile you text UP to 150 and it tells you. And your phone wont stop working just because your contract is up it will just continue.

lost boy · 17-07-2012, 18:35

IIRC if you go to http://shop.orange.co.uk/ there's a little box on the right of the screen asking you to login if you're an Orange customer, login with your Your Account details and it will tell you your minimum term end date and your upgrade date.

toogoodfortv · 17-07-2012, 20:17

Quote:

Originally Posted by scorpionatthepc

Pop into an orange shop or ring cs? I know with tmobile you text UP to 150 and it tells you. And your phone wont stop working just because your contract is up it will just continue.

I know my phone won't stop working - I meant that I won't be able to make any calls/texts - I should have worded that differently. I'll ring them up if I can't find it on my account area online.

I could find the info there, lost boy, but I was probably looking in the wrong area - I'll check it again actually .. thanks

jabbamk1 · 17-07-2012, 20:24

Quote:

Originally Posted by toogoodfortv

I know my phone won't stop working - I meant that I won't be able to make any calls/texts - I should have worded that differently. I'll ring them up if I can't find it on my account area online.

I could find the info there, lost boy, but I was probably looking in the wrong area - I'll check it again actually .. thanks

You will still be able to make calls and texts. Your contract continues on after the 2 years is up on a rolling basis until you cancel or upgrade. So you will never not have mins/texts.

lost boy · 17-07-2012, 21:10

Quote:

Originally Posted by toogoodfortv

I could find the info there, lost boy, but I was probably looking in the wrong area - I'll check it again actually .. thanks

No problem

it is easy to miss, the box isn't that big, but if you end up in your Orange Your Account section you've gone past it - you'll only be able to see the minimum term contract end and upgrade dates on the Orange shop homepage, when logged in.

17-07-2012, 16:42	#1
toogoodfortv Forum Member Join Date: Jan 2007 Posts: 6,183	How do I check when my Orange pay monthly plan ends? I got it 2 years ago in what I thought was July, so effectively I should be ready for an upgrade?? But I can't find anywhere on my Orange account online about how long is left on my plan ... worried my phone will just stop working any day now as I'm pretty sure I got it in July 2 years ago ... I'm not wishing to renew my contract as I'm waiting for the new iPhone to come out - I was going to go on Giff Gaff until then!

17-07-2012, 17:41	#2
scorpionatthepc Forum Member Join Date: Sep 2005 Location: North West England Posts: 3,625	Pop into an orange shop or ring cs? I know with tmobile you text UP to 150 and it tells you. And your phone wont stop working just because your contract is up it will just continue.

17-07-2012, 18:35	#3
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	IIRC if you go to http://shop.orange.co.uk/ there's a little box on the right of the screen asking you to login if you're an Orange customer, login with your Your Account details and it will tell you your minimum term end date and your upgrade date.

17-07-2012, 20:17	#4
toogoodfortv Forum Member Join Date: Jan 2007 Posts: 6,183	Quote: Originally Posted by scorpionatthepc Pop into an orange shop or ring cs? I know with tmobile you text UP to 150 and it tells you. And your phone wont stop working just because your contract is up it will just continue. I know my phone won't stop working - I meant that I won't be able to make any calls/texts - I should have worded that differently. I'll ring them up if I can't find it on my account area online. I could find the info there, lost boy, but I was probably looking in the wrong area - I'll check it again actually .. thanks

17-07-2012, 20:24	#5
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by toogoodfortv I know my phone won't stop working - I meant that I won't be able to make any calls/texts - I should have worded that differently. I'll ring them up if I can't find it on my account area online. I could find the info there, lost boy, but I was probably looking in the wrong area - I'll check it again actually .. thanks You will still be able to make calls and texts. Your contract continues on after the 2 years is up on a rolling basis until you cancel or upgrade. So you will never not have mins/texts.

17-07-2012, 21:10	#6
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	Quote: Originally Posted by toogoodfortv I could find the info there, lost boy, but I was probably looking in the wrong area - I'll check it again actually .. thanks No problem it is easy to miss, the box isn't that big, but if you end up in your Orange Your Account section you've gone past it - you'll only be able to see the minimum term contract end and upgrade dates on the Orange shop homepage, when logged in.

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How do I check when my Orange pay monthly plan ends?