O2 text message problems

Weeksy · 27-11-2004, 13:27

Hmm, last night a friend texted me but its still not arrived on my phone. Now, to be fair, I was wasted, but I defintly didn't receive it last night or today.

Then a friend rang asking why I hadn't replied to his text which I hadn't received again

Is this a global problem with O2 contract customers? :s very annoying, but I'm loathed to phone their 'help' line at 50p a minute. I could phone a sex line for cheaper

(and they'd be more helpful

)

airliebird58 · 27-11-2004, 14:10

I dont seem to have any probs at all with O2, but my daughter has probs with not being able to send a txt to certain numbers, its very strange as she can off my phone. Mmmmm maybe I'm being duped here lol

cockney · 27-11-2004, 14:24

Quote:

Originally Posted by weeksy2001

Hmm, last night a friend texted me but its still not arrived on my phone. Now, to be fair, I was wasted, but I defintly didn't receive it last night or today.

Then a friend rang asking why I hadn't replied to his text which I hadn't received again

Is this a global problem with O2 contract customers? :s very annoying, but I'm loathed to phone their 'help' line at 50p a minute. I could phone a sex line for cheaper

(and they'd be more helpful

)

I work for o2 and can offer an alternative number to the 50p a minute one and it is 08706003009 and is charged at national rate !

Steve

Weeksy · 27-11-2004, 16:59

Many Thanks

Weeksy · 27-11-2004, 17:13

Gagh, they need to speak to account holder :roll. And shes not in.

Stupid O2

sumner7 · 27-11-2004, 21:43

When I was in Torquay today I was trying to text my missus but she wasn't getting my messages. It was only when I got to the train station that she got my message.

SORT IT OUT O2.

Weeksy · 28-11-2004, 00:04

I know, i'm paying £30 a month for the service- suppose news of family emergency or watever was texted to me. Its not a service to rely on at the moment by any means :mad

Weeksy · 28-11-2004, 00:50

Sigh, i've just received 6 texts in a row from someone, sent up to a week ago.

Thanhuk · 28-11-2004, 12:39

Nah, my O2 txts are getting through!
Thanh

G@V · 28-11-2004, 14:15

im on o2 and everything is fine.had these problems a week ago tho

ney · 28-11-2004, 19:10

No had any 02 text problems in the last week but did the other week with text arriving slow at the other end or I was getting the same text sent to me 3 or 4 times within 2 hours. Also the other week text tane two tries before it would send. Just wait till the the week between Chiristmas and the New Year. I can see us all having some sort of text problems as we usally do.

Darren

rjmachin · 28-11-2004, 20:13

I am an Orange Contract customer, and my Brother is a O2 Contract customer. I texted him last night. He called today about something else, and I asked him if he received my message, and he hadn't.

0piumDea1er · 28-11-2004, 20:14

I have a slighty different problem, when I send a text, occasionally, I get a text back saying unable to deliver, but I know it's gone through because the person I text, replies back....

The first time this happened, I sent the same text 3 times, he replied back saying I've sent the same text 3 times...

Now, when I get this message, I just ignore it... anybody had this problem?

ney · 28-11-2004, 20:20

Quote:

Originally Posted by rjmachin

I am an Orange Contract customer, and my Brother is a O2 Contract customer. I texted him last night. He called today about something else, and I asked him if he received my message, and he hadn't.

I had same as you 2 weeks ago when texting my grilfriends Orange Mobile she would get the text anything between 10mins to 35mins after I had texted her. Text seems ok with me the now but I keep getting a feeling its not going to send then next thing it sends.

Darren

Inspiration · 28-11-2004, 20:52

Can never be sure with texts... imho if you want to be sure someone gets a message, ring em.

lee18xx · 28-11-2004, 22:09

Sometimes I get the same MMS through 3 or 4 times....even though I am assured it has only been sent once

ney · 29-11-2004, 06:41

Text seems to still be working my end so far for now and hope it says thart way unlike a few weeks ago.

Darren

elgm · 29-11-2004, 16:44

Hi,

I've had my K700i about 6 months now, and this is an ongoing problem. Some texts arrive straight away, others only after a re-start of the phone, and others days late.

O2 say it's the phone, not them.

Any ideas as to what I should do ?

Cheers !

FunkeyKoala · 01-12-2004, 23:14

I too have a K700i, I have had the phone since may, I have rang o2 about 8 times now with the problem of not being able to receive text messages. Firstly they told me it was my handset so they sent me a new one and i had to start all over again (annoying!) then they said it was a network problem, then they gave me this really long procedure of take my sim out changing to a barred network and changing back to o2. etc etc etc......after awhile i had no problems for months! (YAY) but then the other weekend no text messages for me! Because i was near a o2 shop i took it into them, them women put my sim into a different phone and it seemed to work until now 24 hours later it dont! I think o2 really needs to sort themselves out, problem i think might be is that they have given everyone all these free texts and they cant cope, ither that or they have just got too big to handle everything! it is sooo stressful when you have a phone that doesnt work, they are meant to provide a sevice but they dont do it very well! If it was an emergency i dont think i would be very good because i porbaly probably get the text till 4 days later!

ney · 02-12-2004, 06:59

Text seems to be working fine with me on my Sony Ericsson. I did have the odd text problem a few weeks ago but its been fine in the last 2 weeks.

Darren

sumner7 · 02-12-2004, 22:38

See my thread, Extremely Pi55ed off, to see what I think.

FunkeyKoala · 03-12-2004, 15:09

I got an email from sonyericsson and they said that there are problems with the k700i and o2 working together that have yet to be fixed. For the moment they suggest turning your phone off and then back on again to push text through.

elgm · 03-12-2004, 17:15

Quote:

Originally Posted by FunkeyKoala

I got an email from sonyericsson and they said that there are problems with the k700i and o2 working together that have yet to be fixed. For the moment they suggest turning your phone off and then back on again to push text through.

Funkey - thanks.
Can't believe the product is available on the open market, without any sort of patch available.

Would O2 or SE consider any refund / discount for lack of service ?

Would they billy-oh !!

ney · 03-12-2004, 20:06

Quote:

Originally Posted by elgm

Funkey - thanks.
Can't believe the product is available on the open market, without any sort of patch available.

Would O2 or SE consider any refund / discount for lack of service ?

Would they billy-oh !!

I would goto an 02 shop and tell them your phone no working right and your not to happy and let then sort it out.

Darren

steeev · 04-12-2004, 00:24

Quote:

Originally Posted by cockney

I work for o2 and can offer an alternative number to the 50p a minute one and it is 08706003009 and is charged at national rate !

Steve

they've also got a freephone number 0800 005005 (according to the website http://www.saynoto0870.com) which lists alternative cheaper contact numbers for loads of companies

hth

steve

27-11-2004, 13:27	#1
Weeksy Forum Member Join Date: May 2001 Posts: 4,737	O2 text message problems Hmm, last night a friend texted me but its still not arrived on my phone. Now, to be fair, I was wasted, but I defintly didn't receive it last night or today. Then a friend rang asking why I hadn't replied to his text which I hadn't received again Is this a global problem with O2 contract customers? :s very annoying, but I'm loathed to phone their 'help' line at 50p a minute. I could phone a sex line for cheaper (and they'd be more helpful )

29-11-2004, 16:44	#18
elgm Forum Member Join Date: Nov 2003 Posts: 197	Ongoing SMS problem Hi, I've had my K700i about 6 months now, and this is an ongoing problem. Some texts arrive straight away, others only after a re-start of the phone, and others days late. O2 say it's the phone, not them. Any ideas as to what I should do ? Cheers !

27-11-2004, 14:10	#2
airliebird58 Forum Member Join Date: Nov 2004 Location: East Yorkshire Posts: 175	I dont seem to have any probs at all with O2, but my daughter has probs with not being able to send a txt to certain numbers, its very strange as she can off my phone. Mmmmm maybe I'm being duped here lol

27-11-2004, 14:24	#3
cockney Forum Member Join Date: Nov 2001 Location: Leeds Posts: 1,003	Quote: Originally Posted by weeksy2001 Hmm, last night a friend texted me but its still not arrived on my phone. Now, to be fair, I was wasted, but I defintly didn't receive it last night or today. Then a friend rang asking why I hadn't replied to his text which I hadn't received again Is this a global problem with O2 contract customers? :s very annoying, but I'm loathed to phone their 'help' line at 50p a minute. I could phone a sex line for cheaper (and they'd be more helpful ) I work for o2 and can offer an alternative number to the 50p a minute one and it is 08706003009 and is charged at national rate ! Steve

27-11-2004, 16:59	#4
Weeksy Forum Member Join Date: May 2001 Posts: 4,737	Many Thanks

27-11-2004, 17:13	#5
Weeksy Forum Member Join Date: May 2001 Posts: 4,737	Gagh, they need to speak to account holder :roll. And shes not in. Stupid O2

27-11-2004, 21:43	#6
sumner7 Forum Member Join Date: Nov 2003 Location: Exeter, England Posts: 220	When I was in Torquay today I was trying to text my missus but she wasn't getting my messages. It was only when I got to the train station that she got my message. SORT IT OUT O2.

28-11-2004, 00:04	#7
Weeksy Forum Member Join Date: May 2001 Posts: 4,737	I know, i'm paying £30 a month for the service- suppose news of family emergency or watever was texted to me. Its not a service to rely on at the moment by any means :mad

28-11-2004, 00:50	#8
Weeksy Forum Member Join Date: May 2001 Posts: 4,737	Sigh, i've just received 6 texts in a row from someone, sent up to a week ago.

28-11-2004, 12:39	#9
Thanhuk Guest Join Date: Jan 2003 Posts: 8,312	Nah, my O2 txts are getting through! Thanh

28-11-2004, 14:15	#10
G@V Forum Member Join Date: Nov 2002 Location: Scotland Posts: 863	im on o2 and everything is fine.had these problems a week ago tho

28-11-2004, 19:10	#11
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	No had any 02 text problems in the last week but did the other week with text arriving slow at the other end or I was getting the same text sent to me 3 or 4 times within 2 hours. Also the other week text tane two tries before it would send. Just wait till the the week between Chiristmas and the New Year. I can see us all having some sort of text problems as we usally do. Darren

28-11-2004, 20:13	#12
rjmachin Forum Member Join Date: Oct 2003 Location: Stoke on Trent Posts: 2,297	I am an Orange Contract customer, and my Brother is a O2 Contract customer. I texted him last night. He called today about something else, and I asked him if he received my message, and he hadn't.

28-11-2004, 20:14	#13
0piumDea1er Forum Member Join Date: Jul 2004 Posts: 1,723	I have a slighty different problem, when I send a text, occasionally, I get a text back saying unable to deliver, but I know it's gone through because the person I text, replies back.... The first time this happened, I sent the same text 3 times, he replied back saying I've sent the same text 3 times... Now, when I get this message, I just ignore it... anybody had this problem?

28-11-2004, 20:20	#14
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	Quote: Originally Posted by rjmachin I am an Orange Contract customer, and my Brother is a O2 Contract customer. I texted him last night. He called today about something else, and I asked him if he received my message, and he hadn't. I had same as you 2 weeks ago when texting my grilfriends Orange Mobile she would get the text anything between 10mins to 35mins after I had texted her. Text seems ok with me the now but I keep getting a feeling its not going to send then next thing it sends. Darren

28-11-2004, 20:52	#15
Inspiration Forum Member Join Date: Jul 2003 Posts: 53,398	Can never be sure with texts... imho if you want to be sure someone gets a message, ring em.

28-11-2004, 22:09	#16
lee18xx Forum Member Join Date: Jul 2003 Location: UK Posts: 2,794	Sometimes I get the same MMS through 3 or 4 times....even though I am assured it has only been sent once

29-11-2004, 06:41	#17
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	Text seems to still be working my end so far for now and hope it says thart way unlike a few weeks ago. Darren

01-12-2004, 23:14	#19
FunkeyKoala Forum Member Join Date: Dec 2004 Posts: 7	I too have a K700i, I have had the phone since may, I have rang o2 about 8 times now with the problem of not being able to receive text messages. Firstly they told me it was my handset so they sent me a new one and i had to start all over again (annoying!) then they said it was a network problem, then they gave me this really long procedure of take my sim out changing to a barred network and changing back to o2. etc etc etc......after awhile i had no problems for months! (YAY) but then the other weekend no text messages for me! Because i was near a o2 shop i took it into them, them women put my sim into a different phone and it seemed to work until now 24 hours later it dont! I think o2 really needs to sort themselves out, problem i think might be is that they have given everyone all these free texts and they cant cope, ither that or they have just got too big to handle everything! it is sooo stressful when you have a phone that doesnt work, they are meant to provide a sevice but they dont do it very well! If it was an emergency i dont think i would be very good because i porbaly probably get the text till 4 days later!

02-12-2004, 06:59	#20
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	Text seems to be working fine with me on my Sony Ericsson. I did have the odd text problem a few weeks ago but its been fine in the last 2 weeks. Darren

02-12-2004, 22:38	#21
sumner7 Forum Member Join Date: Nov 2003 Location: Exeter, England Posts: 220	See my thread, Extremely Pi55ed off, to see what I think.

03-12-2004, 15:09	#22
FunkeyKoala Forum Member Join Date: Dec 2004 Posts: 7	I got an email from sonyericsson and they said that there are problems with the k700i and o2 working together that have yet to be fixed. For the moment they suggest turning your phone off and then back on again to push text through.

DS Forums

O2 text message problems

03-12-2004, 17:15	#23
elgm Forum Member Join Date: Nov 2003 Posts: 197	Quote: Originally Posted by FunkeyKoala I got an email from sonyericsson and they said that there are problems with the k700i and o2 working together that have yet to be fixed. For the moment they suggest turning your phone off and then back on again to push text through. Funkey - thanks. Can't believe the product is available on the open market, without any sort of patch available. Would O2 or SE consider any refund / discount for lack of service ? Would they billy-oh !!

03-12-2004, 20:06	#24
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	Quote: Originally Posted by elgm Funkey - thanks. Can't believe the product is available on the open market, without any sort of patch available. Would O2 or SE consider any refund / discount for lack of service ? Would they billy-oh !! I would goto an 02 shop and tell them your phone no working right and your not to happy and let then sort it out. Darren

04-12-2004, 00:24	#25
steeev Forum Member Join Date: May 2004 Posts: 13	Quote: Originally Posted by cockney I work for o2 and can offer an alternative number to the 50p a minute one and it is 08706003009 and is charged at national rate ! Steve they've also got a freephone number 0800 005005 (according to the website http://www.saynoto0870.com) which lists alternative cheaper contact numbers for loads of companies hth steve