[Mr. Cool]

Ping=45ms
Download=3.5mbps
Upload 0.85mbps

I am on the TalkTalk unlimited essentials package and am ment to get up to 14mbps!! What a joke.

[anniebrion]

https://dl.dropbox.com/s/02xj0e0bd66...eed%20Test.png

Ping: 15ms
Download: 76.56mbps - 9.57MBps
Upload: 16.27mbps - 2.03MBps

[flagpole]

Originally Posted by Mr. Cool

Ping=45ms
Download=3.5mbps
Upload 0.85mbps

I am on the TalkTalk unlimited essentials package and am ment to get up to 14mbps!! What a joke.

if only life were so simple.

how far are you from your exchange? what's your attenuation? what's your internal wiring setup and where are your filters? have you removed the ring wire?

[chrisjr]

The operative words here are "up to". The "up to" speed is what you would get in ideal conditions. ie when your house backs onto the exchange and you have about 3m of cable into the ADSL kit it contains.

Add in some real world copper cable and a bit of distance between you and the exchange and the speed can soon drop off. Though not 100% accurate try sticking your details into here

http://www.samknows.com/broadband/broadband_checker

and see what it returns as the likely performance. If it says you should be getting significantly higher speeds then there could be a problem.

First things to do are eliminate your internal wiring. So make sure any and all extensions are using filters on any phone, FAX, Sky box or whatever plugged into them. An unfiltered phone can affect speed.

Also check the cabling for signs of damage (though often you get crackling on the phone if there is).

If you have an NTE5 type master socket where your router is connected then try lifting off the removeable face plate and plug into the test socket that is revealed. That connects direct to the incoming line and isolates your house wiring. If you get a speed hike on there then something in you house wiring is affecting things.

While the plate is off have a look on the reverse side at the terminals where the extensions are wired. Remove any wires on terminals 3 and 4. leave just 2 and 5 connected. Also remove 3 and 4 at the extensions as well. These wires are often not needed but can pick up interference that gets onto the line affecting broadband performance.

Once you have eliminated your internal wiring there is not much else you can do as what is left is down to TalkTalk.

[Kargo]

http://www.speedtest.net/result/2106380901.png

Ping: 11ms
Download: 37.91mbps
Upload: 8.33mbps

[Mr. Cool]

Originally Posted by flagpole

if only life were so simple.

how far are you from your exchange? what's your attenuation? what's your internal wiring setup and where are your filters? have you removed the ring wire?

I'm about 619 meters from the exchange. My filters are at the main telephone point (where the router is plugged in), and behind the Sky Box. Yes, I have removed the ring wire. Also, I can't find out the Attenuation because my Huawei router doesn't let you access it's control panel as it needs a reset.

I can go to cmd and ping it but just can't access it in a browser as it times out.

I used to get even worse speeds with Virgin (1.5mbps) about 4 years ago .

[Mr. Cool]

Originally Posted by chrisjr

The operative words here are "up to". The "up to" speed is what you would get in ideal conditions. ie when your house backs onto the exchange and you have about 3m of cable into the ADSL kit it contains.

Add in some real world copper cable and a bit of distance between you and the exchange and the speed can soon drop off. Though not 100% accurate try sticking your details into here

http://www.samknows.com/broadband/broadband_checker

and see what it returns as the likely performance. If it says you should be getting significantly higher speeds then there could be a problem.

First things to do are eliminate your internal wiring. So make sure any and all extensions are using filters on any phone, FAX, Sky box or whatever plugged into them. An unfiltered phone can affect speed.

Also check the cabling for signs of damage (though often you get crackling on the phone if there is).

If you have an NTE5 type master socket where your router is connected then try lifting off the removeable face plate and plug into the test socket that is revealed. That connects direct to the incoming line and isolates your house wiring. If you get a speed hike on there then something in you house wiring is affecting things.

While the plate is off have a look on the reverse side at the terminals where the extensions are wired. Remove any wires on terminals 3 and 4. leave just 2 and 5 connected. Also remove 3 and 4 at the extensions as well. These wires are often not needed but can pick up interference that gets onto the line affecting broadband performance.

Once you have eliminated your internal wiring there is not much else you can do as what is left is down to TalkTalk.

I know it's a con.

I was considering switching to LLU but will first eliminate any issues with internal wiring.

[Mr. Cool]

Just rebooted the router and got this:

http://speedtest.net/result/2106418252.png

[Earake]

As you're unable to post the router's stats page the only help I can think of is to plug the router into the test socket with absolutely nothing else plugged in....no telephone no Sky box etc.

Then run another speedtest and post back the results

Edit : which Huawei router is it ?......is that standard TT issue ?

[flagpole]

Originally Posted by Earake

As you're unable to post the router's stats page the only help I can think of is to plug the router into the test socket with absolutely nothing else plugged in....no telephone no Sky box etc.

Then run another speedtest and post back the results

you can only have one thing plugged in to the test socket.

[Mr. Cool]

Originally Posted by Earake

As you're unable to post the router's stats page the only help I can think of is to plug the router into the test socket with absolutely nothing else plugged in....no telephone no Sky box etc.

Then run another speedtest and post back the results

Edit : which Huawei router is it ?......is that standard TT issue ?

Huawei HG520b

[The_One]

Ping: 10ms
Download: 50.28Mbps
Upload: 4.80Mbps

Upto 50Mb package. Getting free upgrade early next year to 120Mb.
Virgin Media broadband has always been very good in my area, since Telewest back in year 2001.

[TheBigM]

Ping: 5ms
D/L: 62.96Mbps
U/L: 2.91Mbps

I'm waiting on Virgin to double my upload from the current 3Mbps to the 6Mbps it's supposed to be. Will be handy for uploading photo albums to SkyDrive for sharing.

[John146]

Ping:19
Download:51.4
Upload:2.91

Running a bit slow today I normally get a download about 61/62, but understand Virgin have a problem in my area.

[Mr. Cool]

Originally Posted by The_One

Ping: 10ms
Download: 50.28Mbps
Upload: 4.80Mbps

Upto 50Mb package. Getting free upgrade early next year to 120Mb.
Virgin Media broadband has always been very good in my area, since Telewest back in year 2001.

Wish I could get cable

Will probably switch to LLU.

[Earake]

Originally Posted by flagpole

you can only have one thing plugged in to the test socket.

One other item, other than the router, but that could be any telephony item.

[whoever,hey]

Originally Posted by flagpole

you can only have one thing plugged in to the test socket.

No splitters then?

[s2k]

Ping 38ms
Download: 4.49mbit
Upload: 0.88mbit

Not great, but good enough for streaming HD and its unlimited so could be a lot worse.

No Infinity available, which is a shame as my parents have it and they are on the same exchange. Cabletel/NTL had a half-hearted go at cabling the area up a few years ago but the ducting seems to stop about 20m from my place (new estate so none of it is covered).

[Mr. Cool]

Originally Posted by s2k

Ping 38ms
Download: 4.49mbit
Upload: 0.88mbit

Not great, but good enough for streaming HD and its unlimited so could be a lot worse.

No Infinity available, which is a shame as my parents have it and they are on the same exchange. Cabletel/NTL had a half-hearted go at cabling the area up a few years ago but the ducting seems to stop about 20m from my place (new estate so none of it is covered).

I think Cumbria is getting Infinity at the end of this year (my exchange, Dalton-in-Furness is anyway).

[whoever,hey]

Infinity is bloody awesome! Getting this when plugged in to the router
Ping: 21ms
Down: 70
Up: 15

[Mr. Cool]

Originally Posted by whoever,hey

Infinity is bloody awesome! Getting this when plugged in to the router
Ping: 21ms
Down: 70
Up: 15

Splutters Coke on laptop

I wish I could get those speeds

[alan1302]

Ping - 72ms
Down - 1.62
Up - 0.32

Speed demon! LOL To be fair it's got quicker in the 3 years I have lived here - used to be only 1.2 down and now with a following wind I can get up to 2.2

[barky99]

ping 75 ms
download 6.86
upload 0.36

more than fast enough for me on ADSL ... most of my time connected to net has been at dialup speeds & right now I see cable speeds as just a little OTT silly

[scruffpot]

ping : 24ms
download 20.01mbps
upload 1.13 mbps

Virgin in Plymouth

[zx50]

I can download at 1.3MBs a second.