Hi. My daughter lost her Blackberry three months ago on a weekend trip to Blackpool. We reported it as stolen to O2 and told them to bar the phone as we live in Sunderland and thought there was little or no hope of ever seeing it again. We ordered her a new sim and she was relegated to one of our back-up phones.
Amazingly, someone has found the phone and returned it to us but O2 say they cannot un-bar a phone once it has been barred. This seems ridiculous to me as I am the account holder who had the phone in the first place, not someone who has bought a dodgy phone off ebay......Any advice/help would be much appreciated. Thanks.
Amazingly, someone has found the phone and returned it to us but O2 say they cannot un-bar a phone once it has been barred. This seems ridiculous to me as I am the account holder who had the phone in the first place, not someone who has bought a dodgy phone off ebay......Any advice/help would be much appreciated. Thanks.



