After a long spell on the phone to BT today I have acheived nothing at all. All the other numbers they gave me were recorded messages which had nothing to do with my complaint. The cable has become detached from my roof! and the others in the street.
I resorted to e-mail and all I have is an auotomated reply and an e-mail to tell me the person who should be dealing with my complaint is on annual leave.
It appears you can no longer get a human being to speak to about a complaint only a recording or by e-mail - what a shambles!
I resorted to e-mail and all I have is an auotomated reply and an e-mail to tell me the person who should be dealing with my complaint is on annual leave.
It appears you can no longer get a human being to speak to about a complaint only a recording or by e-mail - what a shambles!