DS Forums

 
 

Moving house - my BT line


Reply
Thread Tools Search this Thread
Old 23-08-2012, 18:13
philengland
Forum Member
 
Join Date: Mar 2001
Location: SA1 - Swansea
Posts: 5,400

I have BT for my phone and broadband service (Infinity 2)

I am moving to the Swansea area at the end of the month, no inifity service there, but will be able to get around 17meg on ADSL (exchange just around the corner)

I need my line asap, the earliest BT can offer me is 27th September

Would I be within my rights to ditch BT and go to Virgin for my calls & broadband service?

I do have a contract with BT and would really like to stick with them, but I do need my internet connection for work

Any ideas?
philengland is offline Follow this poster on Twitter   Reply With Quote
Please sign in or register to remove this advertisement.
Old 23-08-2012, 21:28
iniltous
Forum Member
 
Join Date: Sep 2008
Posts: 534
Bit of a grey area , if BT were unable to provide service at your new address at all, then you should not be held to term on the telephony part of the contract, but they are not saying they cannot provide service,it's just the lead time is not good enough for you,
Does this new place in Swansea have a line already ?, as you may find that although they say 27th September, if the work is just within the exchange, a takeover of an existing line, then regardless of the contractual date they quote, the actual work may take place in the exchange well before that date...lead times for external engineers are huge at the moment due to the bad (wet) weather ,Openreach concentrate on repair, the people who visit exchanges deal with provision and repair more equally, and if a line exists and is being taken over by you, it may be working long before the 27th
iniltous is offline   Reply With Quote
Old 23-08-2012, 23:47
LION8TIGER
Forum Member
 
Join Date: May 2005
Posts: 7,978
How about a dongle on a months contract to tide you over, depends I suppose what you need the internet for (or how much of it) and coverage in your area from the one you might choose ... also of course GB p/m.
LION8TIGER is offline   Reply With Quote
Old 24-08-2012, 07:57
tony13579
Forum Member
 
Join Date: Dec 2007
Location: south coast
Posts: 1,120
Is the lead time really that long? Is your order a residential order or a bussiness order, they have different priorities, has the property got service at this moment? has next door got a service you could patch across?
If you have 17meg estimate you must be real close to the exch. I get 19 meg and the exchange is 2 doors away.
tony13579 is offline   Reply With Quote
Old 24-08-2012, 10:36
philengland
Forum Member
 
Join Date: Mar 2001
Location: SA1 - Swansea
Posts: 5,400
yes, new house has a line in already

no one there has wifi (did check with my laptop yesterday)

could get a dongle, but the house is in a bit of a black spot for signals my mobile (three) and a friends (voda) have no signal
philengland is offline Follow this poster on Twitter   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT. The time now is 10:40.