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Giffgaff prices are going UP |
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#1 |
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Forum Member
Join Date: Jun 2012
Posts: 27
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Giffgaff prices are going UP
Its been announced that all the goofybags which i call them as they are indeed goofy to me are going up in price. No longer will the unlimited internet will be available on the £10 bag but a suggestion that it will be 750mb. A forum vote is taking place on it all at this moment.
If you want unlimited you need to pay more for it. Didn't they get mentioned about its ten pound bag with the asa a few months back over it all and now decided to shove up its prices? 3 mobile to me seems even more attractive for unlimited data. Just pay two pound a month more and you get truly unlimited data, a call centre that you can call, no countless issues adding goofybags on to your account or topping up on that terrible payment system. And when things go wrong support all be it based in india at least you can call and put issues into the swing of things than wait days after days waiting for the rubbish tech support. Ovivo mobile has reduced its free element with them too. Giving less each month in its allowances. I'm not a big supporter of 3 but surley now there all you can eat data package can't be beaten. On the phone to them now. |
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#2 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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They had a vote last time before they put the call and text prices up. I thought they were meant to be cheaper because they didn't have to pay for expensive ad campaigns, expensive shops large numbers of staff / support phone lines.
They aren't the cheapest per minute provider for calls and texts, there are several others that are a couple of pence per minute cheaper and it sounds like soon their data packages won't be any cheaper than those offering proper customer support, who have shops and staff on hand to call and better 3G! |
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#3 |
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Forum Member
Join Date: Jul 2006
Location: Scotland
Posts: 15,714
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If they remove unlimited Internet I will ask for my PAC that very day and move to Three.
My main reason for going with GG is that I use streaming radio and audio services so I need over 1GB to last me the month, preferably unlimited. |
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#4 |
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Forum Member
Join Date: Mar 2006
Posts: 30,072
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Quote:
If they remove unlimited Internet I will ask for my PAC that very day and move to Three.
My main reason for going with GG is that I use streaming radio and audio services so I need over 1GB to last me the month, preferably unlimited. |
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#5 |
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Inactive Member
Join Date: Feb 2010
Posts: 5,308
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They must be daft. Unlimited data for £10 is the only reason people use them.
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#6 |
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Forum Member
Join Date: Oct 2003
Posts: 9,477
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Quote:
They must be daft. Unlimited data for £10 is the only reason people use them.
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#7 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Quote:
Obviously not sustainable then, something had to give. They will probably go bust eventually but at least they tried.
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#8 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
They had a vote last time before they put the call and text prices up. I thought they were meant to be cheaper because they didn't have to pay for expensive ad campaigns, expensive shops large numbers of staff / support phone lines.
They aren't the cheapest per minute provider for calls and texts, there are several others that are a couple of pence per minute cheaper and it sounds like soon their data packages won't be any cheaper than those offering proper customer support, who have shops and staff on hand to call and better 3G! |
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#9 |
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Forum Member
Join Date: Oct 2005
Location: Retford
Posts: 20,464
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Complete madness.
To go from £10 to £13 (for one option) when the competition has gone down from £15 to £12 a month is commercial suicide. If that option is enacted, expect a mass exodus of people to 3. If they go for the options to reduce the £10 goodybag to 750mb, expect a mass exodus of people to 3. They seem to have completely disregarded 3's latest price cut as has been mentioned on this thread. Of course, if their suggestion that less than £13 for unlimited Internet is unsustainable, shouldn't that raise questions about 3's recent price cut and sustainability? |
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#10 |
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Forum Member
Join Date: May 2012
Posts: 81
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The only reason I joined Giff Gaff was because of the Unlimited offering at just £10 per month. I would certainly leave Giff Gaff if they increase their prices.
I am so glad I got rid of my Iphone4s anyway as I no longer require the need to purchase a goody bag - I am now using a normal mobile phone without the internet. |
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#11 |
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Forum Member
Join Date: Oct 2003
Posts: 9,477
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Quote:
The only reason I joined Giff Gaff was because of the Unlimited offering at just £10 per month. I would certainly leave Giff Gaff if they increase their prices.
I am so glad I got rid of my Iphone4s anyway as I no longer require the need to purchase a goody bag - I am now using a normal mobile phone without the internet.
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#12 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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Not good news at all but its not just GiffGaff who have been stepping back from unlimited Internet offerings. Talk Mobile also removed the option from their SIM only deals recently.
I suspect the decision to remove the offer was not taken lightly by any of the operators but they must have a very good reason for doing so. Perhaps quality of service for the majority of customers is taking priority over the few who are attracted to use mobile as an alternative to fixed line services with much greater capacity. |
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#13 |
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Forum Member
Join Date: Oct 2004
Posts: 14,648
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So has the "independent" giffgaff been given orders by their parents and network owner to cut out the unlimited data?
Best laugh I've had all day. Personally I worry about 3 now - can their network take a mass exodus of Giffgaff users who have come to realise that the network is a sham? |
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#14 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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Knowing that bandwidth is a finite commodity it comes as no surprise that networks with 20+ million users have to be realistic about what they can offer to attract customers without affecting their existing users.
This dilemma will affect more than GiffGaff/O2 as data consumption increases. |
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#15 |
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Forum Member
Join Date: Aug 2010
Location: Essex
Posts: 16,218
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I don't expect 3 prices or policies to remain the same for much longer either
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#16 |
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Forum Member
Join Date: Oct 2005
Location: Retford
Posts: 20,464
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Quote:
Knowing that bandwidth is a finite commodity it comes as no surprise that networks with 20+ million users have to be realistic about what they can offer to attract customers without affecting their existing users.
This dilemma will affect more than GiffGaff/O2 as data consumption increases. There needs to be a wide debate on ever increasing data needs, greater signal coverage and developing technology whilst maintaining affordability for consumers, particuarly at a time of spending restraint. Caps, increasing costs and restrictions will just hamper progress or worse, have us going backwards. |
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#17 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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Quote:
That would effectively mean the likes of the BBC, BSkyB, Lovefilm, Netflix, Google, Tunein, et al all ending 3G/4G streaming and going back or going to Wi-Fi only. A grossly retrograde step backward.
There needs to be a wide debate on ever increasing data needs, greater signal coverage and developing technology whilst maintaining affordability for consumers, particuarly at a time of spending restraint. Caps, increasing costs and restrictions will just hamper progress or worse, have us going backwards. It may become necessary to price video streaming outwith normal data packages if the uptake presents capacity issues that affect the majority using smartphones for Facebook browsing etc. |
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#18 |
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Forum Member
Join Date: Jul 2006
Location: Scotland
Posts: 15,714
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Quote:
So has the "independent" giffgaff been given orders by their parents and network owner to cut out the unlimited data?
Best laugh I've had all day. Personally I worry about 3 now - can their network take a mass exodus of Giffgaff users who have come to realise that the network is a sham? |
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#19 |
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Forum Member
Join Date: May 2011
Posts: 67
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Quote:
Its been announced that all the goofybags which i call them as they are indeed goofy to me are going up in price. No longer will the unlimited internet will be available on the £10 bag but a suggestion that it will be 750mb. A forum vote is taking place on it all at this moment.
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#20 |
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Forum Member
Join Date: Apr 2005
Location: colchester
Posts: 15,352
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Quote:
Link please?
Or you could just check the GG site yourself! |
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#21 |
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Forum Member
Join Date: May 2011
Posts: 67
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Quote:
http://forums.digitalspy.co.uk/showp...0&postcount=53
Or you could just check the GG site yourself! |
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#22 |
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Forum Member
Join Date: Aug 2010
Location: Essex
Posts: 16,218
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Quote:
That would effectively mean the likes of the BBC, BSkyB, Lovefilm, Netflix, Google, Tunein, et al all ending 3G/4G streaming and going back or going to Wi-Fi only. A grossly retrograde step backward.
There needs to be a wide debate on ever increasing data needs, greater signal coverage and developing technology whilst maintaining affordability for consumers, particuarly at a time of spending restraint. Caps, increasing costs and restrictions will just hamper progress or worse, have us going backwards. As for debates, people gloss over net neutrality but that is where we are heading, the big content providers will make sure their content get priorities over other internet traffic. With 4G, capacity will eventually catch up with demand as the carriers invest but it will be a long time before that happens. |
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#23 |
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Forum Member
Join Date: Jun 2012
Posts: 27
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Its was bound to happen though. Suck your customers to joining the network and remove the biggest offer they advertised. Just many will leave now. No way is anyone going to put up with the issues at that network, not able to top up, not able to buy a goofybag, because there systems are lousy then have restrictions on the new unlimited 13 quid offer for the web not being unlimited but restricted how you use it. Then top it off no call centres no retail outlets and the tech issues taking far too long all for £13 a month. When you can get cheaper with call centres cheaper with the function to buy add ons instantly with the likes of 3, talkmobile and vectone mobile. Maybe its the start of big things to come at o2. They swallowed up genie mobile they might be looking at getting gg back into tariffs similar that o2 offer. Whom really knows whats going on?
If its was unsubstainable then why the heavy advertisements, why the big recruitment drive. Sounds like too many have joined and o2 no longer will tolerate the data thats being used. Also the people whom flog the network now will have really a hard battle to make people move when there are plenty of better and cheaper offers around. They said at one point when the shoved up there PAYG prices that they would never touch the goofybags but now it seems they are going back on that decision. |
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#24 |
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Forum Member
Join Date: Aug 2005
Posts: 506
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The proposed £10 Goodybag with a revised data allowance of 750mb pm will be fine for me 10 months of the year and when I am away I will probably switch my "bag" to a unlimited one. A switch to 3UK is not a option for me as their coverage is dire in North Staffordshire with no signal in my road.
Even if I needed unlimited every month I would stay with GG as with payback it's not costing me a penny anyway ![]() I am quite happy for all the tethering customers to move to 3UK or pay for a Home BB deal
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#25 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Quote:
So has the "independent" giffgaff been given orders by their parents and network owner to cut out the unlimited data?
Best laugh I've had all day. Personally I worry about 3 now - can their network take a mass exodus of Giffgaff users who have come to realise that the network is a sham? The average 3 user uses 1.1 GB of data a month on gg 80% of their customers use less than 750MB. |
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