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iPhone 3g stuck in recovery |
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#1 |
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Forum Member
Join Date: Sep 2012
Posts: 2
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iPhone 3g stuck in recovery
Hi, can anyone who hasn't drunk too much coffee offer me guidance on how to reset my sons phone. I've tried several ways offered by well meaning people on youtube, but, they all seem to assume a level of tech competence that I don't posess. Thanks for reading this.
p.s. the problem presented itself in iTunes 10.7 current editionand is showing a 1015 error code. Thanks Rob |
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#2 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,259
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Press and hold both the Power button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Don't slide the power off when it appears! Just wait till Apple logo appears and let go of both buttons.
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#3 |
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Forum Member
Join Date: Sep 2012
Posts: 2
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Hi, thanks for the reply, I've tried various power/home button sequences, and the result is the screen returns to the iTunes logo with the usb lead.
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#4 |
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Forum Member
Join Date: Jul 2001
Posts: 2,644
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Take it in to an apple store see if they can fix it.
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