I haven't checked, but this may be better than the magazine (which I do still get). For some reason the magazine didn't update to tell me that Panaroma replaced HIGABMNFY on Monday and HIGABMNFY replaced someone else yesterday.

Was the EPG problem last night (BBC1 after the lottery) a Humax one or a general one? My EPG was showing some comic followed by a blank space until the lottery came on air when it changed to HIGABMNFY.

HIGABMNFY was replaced by an hour long programme about the Jimmy Savile nonce-sense. (Geddit?)

My Humax (9200T) refused to update its EPG, so I had to set up the reservation manually. The other two Freeview appliances I have (TV & DVDR) updated the EPG for that evening's changes correctly.

Thanks Nvingo and Gort. I thought I was in for an extended period of trial and error before narrowing down why I was immune.

And the answer is ...

When one channel is saved from a mux then behind the scenes the whole epg details for that mux is saved. Deleting or not saving individual channels does not make any difference to the holes that appear. I (now) know this is happening if I do not save a channel from a mux and then add it later as the epg is immediatly filled for that 'new' channel.

Normally I do not tune my 9200T into mux SDN and have no holes. (Oops now I remember! ) I also have no holes if I do not tune into ArqB.

ArqA has less channels than either SDN or ArqB so I do not know if not including ArqA but tuning into all the others is OK. I have just default setted and manually tuned to all bar ArqA and will report back later.

Freeview lightish anyone?

Well that's answered my question from post #112, I think.

Yes it does answer your question. What I am now woundering is if I tune into all muxes and then delete a mux's channels, providing that there are no corruptions behind the scenes will that still work?

Apart from whether not tuning to ArqA is cuurently enough to get the remaining epg whole again (as opposed to holed again) is this an issue with the 9300T or 9150T? Have there been any reports of holey 9300T/9150Ts apart from those due to being tuned to more than one transmitter?
I have got better things to do but I'm tempted to dust off my 9300T.

Yes, my parents' 9150T is just as holey as my 9200T

Thanks daxbarbar.

Now I will include my 9300T on my personal email to humax about this issue.
9200T is no longer sold but the 9300T is still being sold at a very high price for a DTT box that does not have a 7 day epg unless you are freeview lite or decide to go that way and know how to do that.

I'll keep it going for a bit but not tuning to ArqA is not looking as good as not tuning to either SDN or ArqB.
Ideal World and Home are not being fully populated. On the plus side the gaps are so far not being swapped around and hitting more popular channels.

But if this the border line for the 9xxxT epg memory issue then adding just another internet channel (225-299) to the epg could put ignoring ArqA totally out of the picture.

Likewise for me on two other manufacturers PVRs. However, I don't think this has anything much to do with the current discussed issue as the Humax SD PVRs have usually failed to update EPG changes for programme changes since software .23 which introduced the EPG caching in standby.

I've also experienced a few examples of delays (up to about 10sec) in the implementation of Remote Control commands similar to those experienced prior to the EPG caching. This suggests the possibility of increased demands on processing power being an issue.

Colin

I've had that too lately.

The way I understand it this is the case because the EPG data (EIT (Event Information Table) is transmitted on a per MUX basis and any single Channel selected with cause the data for the complete EPG to be received. However, the data is transmitted more frequently depending on the currently tuned MUX and for different days in the EPG as listed in the post here.

Colin

After reading the messages above I took to deleting all ArqB tv and radio channels (rather than manually retune again and not selecting the ArqB frequency).
I wasn't expecting this to work but, I checked a few minutes ago and all remaining channels were... FULLY POPULATED!!!

I'm half expecting the holes to return tomorrow but we'll see

dazbarber

It does not matter whether or not the epg data is transmitted and received on a per mux basis. What matters is that the Humax STORES the epg data on a per mux basis and has too small a memory to store all muxs' epg details anymore.

Hope I'm understanding you OK.

BTW There is someone on hummy.tv who has more than once posted that the reason that Humax tuning is so difficult is because of the way terrestrial is transmitted! So I'm being a bit sensitive about posts that may be construed as defending Humax if I think it is not warranted.

I think the non-population of Ideal World and Home is a red herring and something else is at play there.

The 9200T was left on overnight. If you leave the 9200T on overnight with software V23 then the past 24 hours worth of epg does not get removed even if it is for yesterday. What this means is that earlier this morning the epg was attempting to hold a total of 8 3/4 says worth of epg from BBCA, C3+4, SDN and ArqB. Apart from Ideal World and Home I could not find any other gaps.

What this means is that not tuning to SDN is also a solution, albeit not an ideal () one. It also means that there is some head room of memory spare when just tuned to 2 of the 3 commercial muxs, at least if the Humax is put into standby at the end of the day.

In conclusion to avoid gaps in the epg:[LIST][*]Only tune tune to 1 transmitter (like the nice Humax support guys implied);[*]Only tune to 2 of the 3 non-PSB muxes (contrary to what the Humax support guys stated);[/LIST]
I am presuming here that for anyone not tuning into the BBCA or C3+4 is not a viable option
Not tuning into C3+4 may not even work as that mux has the smallest epg and therefore not tuning to it would have the least impact.

If you are not happy that having tuned to just 1 transmitter and all 5 SD muxs that your epg is not whole then the humax email address is uksupport@humax-digital.co.uk.

It's still fully populated Now, the dilemma is what to do with my parents' 9150T as they are fans of 'Yesterday', 'Sky News', 'Dave' and ITV3. Eek!

Could you give a link or a name please Luis.

I only have a very limited number of boxes to compare but I find the Humax the easiest, certainly the most flexible, to tune. My Panasonic recorder for example has no Edit Channels option and no facility to remove channels before a multiplex is saved (that I've found). To successfully manually tune it I have to first start an auto search to delete old channels (like the Humax later softwares), stop the search and then manually tune. This of course is not documented in the manual because basically it's a 'workaround'. There is a facility to 'add new channels' but that's worst than useless because it doesn't clear up redundant channels. The 'new channels found' notification is also worse than useless and I have to have it switched off because it gives notification just because the machine can 'see' channels from a second transmitter. This also occurs on a friend's Panasonic TV.

I retuned my Vestel T823 V13 the other day just to check it retuned OK. I used Autotune and it tuned to a combination of transmitters picking the strongest signal for each mux. Being sure that I had a mix of transmitters I set a timer on one mux and then used the main screen and PIP to tune into a different muxs from a different transmitter. It does not try to be as sophisticated as the Humax (no recording 2 channels and watching a third) but even when I try to break it, it normally thwarts me and records OK.

If I manually tune to get two different BBC1s it still records OK.

Give it a friend and buy them a 2nd 9150T for Christmas?

Oops! I meant myhumax.org.

And the link or name?

Just out of curiosity does anyone know how much memory there is in the various Humaxes showing this EPG problem? Is there a different amount in different models?

Of course, a better question for Humax might be - If you are providing a PVR that can tune 999 channels and has an 8 day EPG why didn't you provide enough memory to cope? (Assuming this is the cause of the current problem).

Ok so am I right in thinking that a workaround (rather than a solution) has been found?

I usually sit once a week and flick through the guide for the next 7 days. So if I understand what everyone has said, to do this in future:

- Ddelete all the channels from the ArqB mux, this will then fill in the epg completely for all the remaining channels.
- Look through the EPG for the channels I want on those muxes remaining on the EPG
- Delete one of the other muxes (any in particular?) and retune the ArqB mux to get these channels back
- Look through the ArqB channels on the EPG
- Re-add the channels from the mux previously deleted to have a full list of channels I can now watch.

I would only have to do this once a week?

I would try this now myself but I setup my whole schedule for the next 7 days last night as well as my channels and don't want to have to wipe them yet again to try this!

I don't think that's quite the idea.

I've permanently removed the channels with success. Adding them again will bring the holes back but I suppose if you want to go through this palaver on a weekly basis that's up to you.

Incidentally, the holes didn't fill instantly after deleting the channels so your weekly delete and adding of channels may be far too much bother as there will be some waiting around too.

I removed a different set of channels from my parents' 9150T this afternoon (ArqA). After 2 hours there were still holes appearing! I'll see how it looks in a few days.

That dosn't sound right. Are you sure that you deleted all TV, Radio and text ArqA channels?

One way of checking is to go into the manual tuning menu and action a search for the ArqA frequency but do not save it. The search will list all the ArqA channels and any channels already tuned into will stand out in the result list as they will be listed in a different colour.

Another possibilty is that they are picking up the NI or Manchester local mux.

I find that setting the reservations twice a week works for me.